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ExaGrid EX vs NetApp Cloud Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExaGrid EX
Ranking in Disk Based Backup Systems
3rd
Average Rating
9.6
Reviews Sentiment
8.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
NetApp Cloud Backup
Ranking in Disk Based Backup Systems
4th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Backup and Recovery (29th), Deduplication Software (10th), Cloud Backup (23rd), Cloud Storage Gateways (5th)
 

Mindshare comparison

As of April 2025, in the Disk Based Backup Systems category, the mindshare of ExaGrid EX is 10.6%, up from 7.8% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disk Based Backup Systems
 

Featured Reviews

MO
Excellent performance, scalable, easy to install, and outstanding support
Both the pricing and the performance are excellent. I don't have any issues with this solution at all. In my use case, there is nothing I would change about it. They continue to do more with regards to usability, and then security around ransomware. That is what their recent improvements have been. They redid the code a little bit to make sure that it was more resistant towards crypto or cyberattacks, and ransomware.
Abbasi Poonawala - PeerSpot reviewer
Simplifies our backups with an agentless backup manager, but needs better integration with in-house applications
One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well. NetApp Cloud Backup Manager should help to get this integrated seamlessly with other applications, meaning that it will populate the data around the different parameters. These parameters could be things like the retention period, the backup schedule, or anything. It might be an ITSM ticket, where it's a workflow that is triggered somewhere, and the ITSM ticket has been created for a particular environment like my development environment, an INT environment, or a UAT environment. This kind of process needs to integrate well with my own application, and there are some challenges. For example, if it allows for consuming of RESTful APIs, that's how we will usually integrate, but there are certain challenges when it comes to integrating with our own application around KPIs, whether it's business KPIs or technical KPIs. What I want is to populate that data from my own applications. So we have have the headroom in the KPI, and we have the throughput, the volumes, the transactions per second, etc., which are all defined. And these are the global parameters. They affect all the lines of business. It's a central application that is consumed by most of the lines of business and it's all around the KPIs. Earlier, it used to be based on Quest Foglight, which is an application that was taken up and customized. It was made in-house as a core service, and used as a core building block. But our use of Quest Foglight has become a bit outdated. There is no more support available, and it's been there as a kind of legacy application for more than ten years now in the organization. And now it get down to the question: Is this an investment or will we need to divest ourselves of it? So there has to be an option to remediate it out. In that case, one possibility is to integrate the existing application and it gets completely decommissioned. Here it would help if there were some better ways of defining or handling the KPIs in the Cloud Manager, so that most of the parameters are not defined directly by me. Those will be the global parameters that are defined across all the lines of business. There are some integration challenges when it comes to this, and I've spoken to the support team who say they have the REST APIs, but the integration still isn't going as smooth as it could be. Most of the time, when things aren't working out, we need dedicated engineers to be put in for the entire integration. And then it becomes more of a challenge on top of everything. So if the Cloud Manager isn't being fed all the kinds of parameters from the backup strategy around the ITSM and incident tickets, or backup schedules, or anything related to the backup policies, then it takes a while. Ideally, I would want it to be read directly from our in-house applications. And this is more to do with our kind of product processes; that is, it's not our own choice to decide. The risk management team has mandated this as part of the compliance, that we have to strictly enforce the KPIs, the headroom, and the rest of the global parameters which are defined for the different lines of business. So if my retention period changes from seven years to, let's say, 10 years or 15 years, then those rules have to be strictly enforced. Ultimately, we would like better support for ITSM. The ITSM tools like ServiceNow or BMC Remedy are already adding multiple new features, so they have to be upgraded over a period of time, and that means NetApp has to provision for that and factor it in. Some of the AI-based capabilities are there now, and those things have to be incorporated somehow. One last thing is that NetApp could provide better flash storage. Since they're already on block storage and are doing well in that segment, it makes sense that they will have to step up when it comes to flash array storage and so on. I have been evaluating NetApp's flash array storage solutions versus some others like Toshiba's flash array and Fujitsu's storage array, which are quite cost-effective.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Both the pricing and the performance are excellent."
"The most valuable features of ExaGrid EX are the Veeam features and Landing Zone."
"Scalability is very good."
"I rate the scalability a ten out of ten...It has a great impact on our business because we have the infrastructure deployed globally on four continents around the world."
"One feature that works well for us is that the Cloud Manager is a completely agentless solution. There's a similar dashboard on both the versions for on-premises and the cloud, and with reference to the Cloud Manager, it's a little faster because there's nothing to be installed as such. Being agentless, it doesn't require any agent to be deployed on the targets where the backups are triggered."
"NetApp Cloud Backup performance is good and they have beneficial technology."
 

Cons

"The solution’s web access should be improved."
"I would like to see free disk space."
"Integration and reporting could be improved."
"NetApp Cloud Backup could improve by being easier to use. Veeam solution is easier to use."
"One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well."
"NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup."
 

Pricing and Cost Advice

"The renewal fee is approximately $3,500 to $3.750 for a 60 terabyte device."
"I rate ExaGrid EX ten out of ten for pricing."
"If one is not cost-effective and ten is a highly cost-effective product, I rate the tool as a three. The tool is not so cheap."
"NetApp Cloud Backup has a subscription-based model and it is paid annually."
"Our usage depends on the number of licenses we have. On the cloud, it's a pay-to-use kind of model which suits our needs well. Once we have the Cloud Manager installed, the licensing process is okay, regardless of whether we're running backups in the cloud or on-premises. Sometimes, we have to restrict the number of users as per the contractual agreement and in this case we simply cut down on the licensing."
"Cost could be lower."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Educational Organization
8%
Manufacturing Company
20%
Computer Software Company
15%
Government
8%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about ExaGrid EX?
The most valuable features of ExaGrid EX are the Veeam features and Landing Zone.
What needs improvement with ExaGrid EX?
The solution’s web access should be improved.
What's the 3-2-1 data protection that NetApp Cloud Backup offers?
Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...
Is NetApp Cloud Backup secure for backup?
I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...
Is NetApp Cloud Backup expensive in your opinion?
It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...
 

Overview

 

Sample Customers

7-Eleven, ABC, ACNB Bank, Admiration Foods, Aeroflex, AGH, Alabama Alcoholic Beverage Control Board, Alberta Motor Association, Allegro MicroSystems, American Standard, Ameris Bank, Arch Reinsurance Ltd., Arthritis Foundation
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