ExtraHop Reveal(x) 360 vs Netsurion comparison

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92% willing to recommend

ExtraHop Reveal(x) 360

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 8, 2024

ExtraHop Reveal(x) 360 and Netsurion compete in the network security solutions category. While ExtraHop has an edge in pricing and customer service, Netsurion is preferred for its feature set, making it worth the investment according to users.

Features: ExtraHop Reveal(x) 360 offers comprehensive threat detection, real-time analytics, and strong performance monitoring. Netsurion is renowned for its integration capabilities, flexibility, and seamless blending with existing systems.

Room for Improvement: ExtraHop users want better reporting features, a more intuitive setup, and streamlined processes. Netsurion users highlight system complexity and the need for broader IT compatibility and simplified product offerings.

Ease of Deployment and Customer Service: ExtraHop Reveal(x) 360 enjoys praise for efficient deployment and excellent customer service. Netsurion's customer service is competent but draws mixed reviews for its less straightforward deployment process.

Pricing and ROI: ExtraHop is favored for its competitive setup costs and solid ROI, viewed as cost-effective. Netsurion is seen as more expensive initially but delivers a good ROI due to its extensive feature benefits.

To learn more, read our detailed ExtraHop Reveal(x) 360 vs. Netsurion Report (Updated: March 2025).

ExtraHop Reveal(x) 360 vs. Netsurion

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtraHop Reveal(x) 360

Ranking in Extended Detection and Response (XDR)

24th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Intrusion Detection and Prevention Software (IDPS) (19th), Container Security (25th), Network Traffic Analysis (NTA) (9th)

Netsurion

Ranking in Extended Detection and Response (XDR)

18th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (18th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th)

Mindshare comparison

As of April 2025, in the Extended Detection and Response (XDR) category, the mindshare of ExtraHop Reveal(x) 360 is 0.3%, up from 0.2% compared to the previous year. The mindshare of Netsurion is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR)

Featured Reviews

Maksym Toporkov

Head of Research And Development at Quipu GmbH

A competitive choice for network detection and response with exceptional user interface, ease of implementation and minimal false positives

The NDR feature analyzes network traffic, creating records with connection details. While these records offer insights, there's a limitation in investigating payloads directly. ExtraHop provides an option for an additional server to save payloads, but its temporary storage has constraints. Unlike some competitors, it lacks an automatic payload-saving feature for each detection, presenting an improvement opportunity. Suggested enhancement involves the main sensor prompting payload storage for specific detections, streamlining the investigation process, and contributing to a more efficient workflow. A drawback includes packet storage limitations for payload data, necessitating timely extraction for thorough investigations.

Read full review

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very easy to collect and handle data in ExtraHop Reveal(X) Cloud. Integration with Big Data is also easy. Many of our customers integrate it with Big Data platforms like Splunk or Elastic. It is also easy to handle and easy to understand."

"It is scalable."

"It stands out for its intuitive and efficient user interface, robust detection capabilities with minimal false positives, and the ability to handle encrypted traffic, making it a valuable asset for network security and management."

"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."

"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."

"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."

"What I like most about Netsurion is the level of visibility and reporting."

"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."

"Expediting incident response is really great."

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."

"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."

More Netsurion pros

Cons

"They can include integration with SAP. Currently, no vendor provides network performance monitoring in the SAP market. It is a very big market. We have around 400 customers for SAP in Korea. In the USA, there are more than 10,000 customers."

"There needs to be more support."

"A drawback includes bucket storage limitations for payload data, necessitating timely extraction for thorough investigations."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"Netsurion's SOC can be a bit too aggressive at times."

"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."

"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

More Netsurion cons

Pricing and Cost Advice

"When compared to other solutions, it aligns with the market average, indicating a competitive pricing level."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

More Netsurion pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.

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847,625 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

10%

Insurance Company

University

Computer Software Company

26%

Government

10%

Manufacturing Company

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about ExtraHop Reveal(x) 360?

It stands out for its intuitive and efficient user interface, robust detection capabilities with minimal false positives, and the ability to handle encrypted traffic, making it a valuable asset for...

What needs improvement with ExtraHop Reveal(x) 360?

What advice do you have for others considering ExtraHop Reveal(x) 360?

I recommend prioritizing demos over POCs when engaging with vendors. Organizing POCs involves significant time and resource investments for both parties. Instead, invest time in multiple demo sessi...

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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Product Reports

Intrusion Detection and Prevention Software (IDPS)

April 2025

Download ExtraHop Reveal(x) 360 product report

Download Netsurion product report

March 2025

Also Known As

ExtraHop Reveal(X) Cloud, Reveal(X) Cloud

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Cloud is where your business operates, where it innovates, how it enables employees, and how it connects with customers. Adversaries know this, and that's why attacks against cloud assets in IaaS, PaaS, and SaaS environments are increasing. With Reveal(x) 360, you can mitigate the blast radius of advanced threats like ransomware and supply chain attacks with unified security across multicloud and hybrid environments in a single management pane.

ExtraHop Networks

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

Wizards of the Coast

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores