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ExtremeCloud IQ vs ExtremeWireless comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ExtremeCloud IQ enhances productivity by simplifying management, stabilizing Wi-Fi, reducing costs, and offering quick deployment for business growth.
Sentiment score
8.5
ExtremeWireless provides cost-effective scalability, significant ROI and time savings, easy deployment, excellent support, and optimal value over three years.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
The monitoring access and excellent support provide significant value.
The best ROI is achieved over a three-year term.
 

Customer Service

Sentiment score
7.8
ExtremeCloud IQ offers efficient, responsive customer service with knowledgeable support, though some find documentation and resources lacking compared to competitors.
Sentiment score
8.3
ExtremeWireless customer service is praised for reliability but criticized for response speed, global coverage, and inconsistent support availability.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
I rate their support as a nine because they are very helpful when we need assistance and they strive to help, even if not the fastest.
The technical support sometimes closes cases without resolution.
I would rate the customer service as a ten.
 

Scalability Issues

Sentiment score
8.0
ExtremeCloud IQ offers scalable, seamless network expansion with cloud-based architecture, supporting high-density and smaller-scale applications efficiently.
Sentiment score
7.0
ExtremeWireless is highly scalable and flexible, effectively supporting organizations of all sizes with seamless expansion and high-density management.
The Extreme access points handle high-density connectivity needs very well, managing lots of traffic efficiently.
The scalability of ExtremeWireless is average.
ExtremeWireless is quite scalable.
 

Stability Issues

Sentiment score
7.6
ExtremeCloud IQ is stable, with minor firmware issues; updates improve reliability, with newer bands performing well and occasional reboots needed.
Sentiment score
7.7
ExtremeWireless is lauded for its stability and reliability, though firmware updates occasionally require physical restarts for resolution.
It requires some time to update, which affects real-time management.
They work well without failures.
I experienced issues during firmware upgrades, as some devices required a physical restart, which affects system stability.
 

Room For Improvement

ExtremeCloud IQ needs improvements in UI, stability, performance, security, support, and pricing to meet user and market expectations.
ExtremeWireless must enhance usability, security, and signal stability while optimizing costs, integration, and market visibility for smaller businesses.
I needed deep details and more thorough resources.
I wish for ExtremeWireless to optimize the roaming capability between access points, especially for IoT devices.
They should develop more troubleshooting tools for system management.
There is some delay in firmware upgrades for access points.
 

Setup Cost

ExtremeCloud IQ is competitively priced, offering flexible licensing and reasonable support costs, especially advantageous for educational institutions.
ExtremeWireless provides reliable solutions with annual subscriptions, though pricing and additional fees can make it costly.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Each customer typically buys around 100 APs, which makes it quite expensive.
The pricing is a weak point for Extreme; it is very high.
The pricing is favorable due to its flexible licensing model.
 

Valuable Features

ExtremeCloud IQ excels with centralized management, AI analytics, seamless scalability, and integration with planning tools for efficient networking.
ExtremeWireless excels in cloud management, security, performance, integration, scalability, flexibility, and offers user-friendly tools for multi-site organizations.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
A single license can be used for on-premises, hybrid, or cloud, allowing for easy transition between solutions without losing investment.
The support from Extreme is very good and helpful.
The most valuable features of ExtremeWireless include the management through the one dashboard management with ActionCloud IQ, integrated with Site Engine.
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (19th)
ExtremeWireless
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
29
Ranking in other categories
Wireless LAN (16th)
 

Mindshare comparison

ExtremeCloud IQ and ExtremeWireless aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.8%, down 3.2% compared to last year.
ExtremeWireless, on the other hand, focuses on Wireless LAN, holds 1.6% mindshare, up 1.5% since last year.
Network Management Applications
Wireless LAN
 

Featured Reviews

Sriman L - PeerSpot reviewer
One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.
Seungho Yang - PeerSpot reviewer
Enhanced employee access with effective wireless monitoring and seamless roaming
Our use case for ExtremeWireless is to allow our employees to access the company systems The monitoring systems in ExtremeWireless have been very effective, and they are cheaper than other products. It provides better monitoring logs and detailed logs compared to Cisco Wireless. The most…
report
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
10%
Government
8%
Comms Service Provider
8%
Computer Software Company
14%
Manufacturing Company
13%
Government
11%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What needs improvement with ExtremeWireless?
There is some delay in firmware upgrades for access points. When there is a problem with the firmware of one access point, the correction might be too late.
What is your primary use case for ExtremeWireless?
We work with some end customers, and we use ExtremeCloud IQ ( /products/extremecloud-iq-reviews ) for the administration of the wireless platform. We use Wi-Fi 6 E for many users.
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
No data available
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
St. Xavier High School, Americatel, Diamond Light Source
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: March 2025.
842,388 professionals have used our research since 2012.