Fidelis Elevate and Microsoft Defender for Endpoint are two prominent endpoint security solutions. Microsoft Defender for Endpoint appears to have the upper hand due to its diverse features, making it worth the price.
Features: Users find Fidelis Elevate strong in threat detection and response capabilities, advanced endpoint visibility, and efficient incident response. Microsoft Defender for Endpoint is praised for its broad integration with other Microsoft products, robust analytics, and automated investigation and remediation. Despite the strengths of Fidelis Elevate's threat detection, Microsoft Defender for Endpoint’s feature set is viewed as more comprehensive.
Room for Improvement: Feedback for Fidelis Elevate highlights a need for better reporting capabilities, improved scalability, and enhanced user interface design. Microsoft Defender for Endpoint users suggest enhancements in threat intelligence, a more straightforward onboarding process, and improved customer support documentation.
Ease of Deployment and Customer Service: Fidelis Elevate is generally found to be easy to deploy but receives mixed feedback regarding customer support efficiency and personalized support. Microsoft Defender for Endpoint is also seen as straightforward to deploy and is noted for having responsive customer service and timely assistance.
Pricing and ROI: Fidelis Elevate is favored for its cost-effectiveness and quick return on investment. Microsoft Defender for Endpoint, while perceived as more expensive, is considered worth the investment due to its extensive features and integration capabilities, thus providing better long-term value.
The return on investment is primarily in time savings and better observability of what's happening.
I rate Microsoft support 10 out of 10.
Due to our size, we don't have access to direct technical support, but the knowledge base, Microsoft Learn, and the articles available are really good.
The level-one support seems disconnected from subject matter experts.
We managed to scale it out in a short amount of time, with two months of planning and three months of implementation on 10,000 computers.
Defender's scalability is phenomenal, and it's going to be one of the keys to resolving issues for the SOC.
It's pretty easy to scale with Microsoft, as they make it easy if you look into the documentation.
I rate Defender 10 out of 10 for stability.
Defender for Endpoint is extremely stable.
I haven't seen any outages with Microsoft.
Repeated interactions are necessary due to Level One's lack of tools and knowledge, hindering efficient problem-solving and negatively impacting our experience with Microsoft support.
We have multiple endpoints, and we want to look for signals across tenants.
An additional feature that could be included in the next release is free Copilot.
Given our extensive Microsoft licensing, transitioning to Defender for Endpoint did not affect licensing costs.
The pricing, setup, and licensing were very easy and simple.
Defender for Endpoint's coverage across different platforms in our environment is pretty good. We have devices running Linux, Mac OS, Windows, iOS, and Android. It covers all of them.
Attack surface reduction and limiting attack surface vectors are valuable features.
The notification and reporting features are most valuable because we are part of a compliance project, and maintaining SOC 2 compliance is critical.
Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.
Microsoft Defender for Endpoint is a comprehensive security solution that provides advanced threat protection for organizations. It offers real-time protection against various types of cyber threats, including malware, viruses, ransomware, and phishing attacks.
With its powerful machine-learning capabilities, it can detect and block sophisticated attacks before they can cause any harm. The solution also includes endpoint detection and response (EDR) capabilities, allowing organizations to quickly investigate and respond to security incidents. It provides detailed insights into the attack timeline, enabling security teams to understand the scope and impact of an incident.
Microsoft Defender for Endpoint also offers proactive threat hunting, allowing organizations to proactively search for and identify potential threats within their network. It integrates seamlessly with other Microsoft security solutions, such as Microsoft Defender XDR, to provide a unified and holistic security approach. With its centralized management console, organizations can easily deploy, configure, and monitor the security solution across their entire network.
Microsoft Defender for Endpoint is a robust and scalable security solution that helps organizations protect their endpoints and data from evolving cyber threats.
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