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FortiMonitor vs Opsgenie comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
7.8
FortiMonitor excels in scalability, offering flexible deployment and high user ratings for reliable, seamless expansion across environments.
No sentiment score available
 

Valuable Features

Sentiment score
8.4
FortiMonitor provides user monitoring, system health tracking, FortiGate integration, and security improvements with real-time alerts and management features.
No sentiment score available
 

Room For Improvement

Sentiment score
4.4
FortiMonitor struggles with compatibility, user-friendly features, setup complexity, high costs, and requires better customization and credential management.
No sentiment score available
 

Stability Issues

Sentiment score
8.1
FortiMonitor is stable with high ratings, effective monitoring, excellent support but has occasional policy and configuration issues.
No sentiment score available
 

Customer Service

No sentiment score available
FortiMonitor's customer service is praised for knowledge despite staffing gaps, with response ratings mostly positive and extended warranties available.
No sentiment score available
 

Categories and Ranking

FortiMonitor
Ranking in IT Alerting and Incident Management
11th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
11
Ranking in other categories
Network Monitoring Software (31st), IT Infrastructure Monitoring (27th), Digital Experience Monitoring (DEM) (4th)
Opsgenie
Ranking in IT Alerting and Incident Management
2nd
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the IT Alerting and Incident Management category, the mindshare of FortiMonitor is 1.1%, up from 0.4% compared to the previous year. The mindshare of Opsgenie is 22.2%, down from 27.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management
 

Featured Reviews

LinhNguyen7 - PeerSpot reviewer
Can be deployed with great ease by users
I work on your website, so I don't use FortiMonitor. However, I may start using the product again in the future since my company might have customers who demand it. I think its useful feature is its alarms because if some hacker hacks into our system, then users can get an SMS to their mobile phones. Users will come to know of issues immediately, and they will proceed with the security part.
Syed Mohammad Arshad - PeerSpot reviewer
The price is competitive and it's easy to use and configure
We are using the cloud version of Atlassian products now, but I think the Data Center version we used earlier was much more user-friendly. There are lots of limitations in the cloud version The add-on or features that work with the Data Center versions are not compatible with the cloud version. Opsgenie fits on top of the base application, which is Jira Service Management. Jira Service Management is an investigation. Previously, we had Jira Service Management and PagerDuty running on top of that. Now, Opsgenie is bundled as a part of JSM. However, when we switched to the cloud version, many of the features have become a bit complicated compared to the Data Center version I had used for years. It might be due to an architectural change or some other reason: Also, it would be nice if Opsgenie had the ability to import rosters from other sources like you can do in PagerDuty.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
27%
Manufacturing Company
7%
Construction Company
6%
Retailer
5%
Computer Software Company
28%
Financial Services Firm
10%
Manufacturing Company
6%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What do you like most about FortiMonitor?
In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...
What is your experience regarding pricing and costs for FortiMonitor?
The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten.
What do you like most about Opsgenie?
That clarity, visibility, scheduling, and the management of on-call schedules, as well as tracking SLA breaches and workload, are key reasons to utilize Opsgenie.
What is your experience regarding pricing and costs for Opsgenie?
The pricing is on the lower side; I would rate it a six out of ten, with ten being low price, which indicates good affordability.
What needs improvement with Opsgenie?
Initially, Opsgenie had bidirectional integration with Jira Service Management, but that functionality has been scaled back. Previously, Opsgenie was adept at managing incidents within its ecosyste...
 

Comparisons

 

Also Known As

Panopta
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard
2500+ customers including Yahoo, Politico, Dynatrace, Looker, Solarwinds, Overstock, Oregon State University, Glassdoor, Cloudticity, Unbounce, Bleacher Report
Find out what your peers are saying about FortiMonitor vs. Opsgenie and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.