FortiMonitor vs Opsgenie comparison

Fortinet and Atlassian are both solutions in the IT Alerting and Incident Management category. Fortinet is ranked #13 with an average rating of 9.0, while Atlassian is ranked #5 with an average rating of 9.0. Fortinet holds a 1.8% mindshare in IMS, compared to Atlassian’s 7.8% mindshare. Additionally, 100% of Fortinet users are willing to recommend the solution, compared to 100% of Atlassian users who would recommend it.

FortiMonitor

Read 15 FortiMonitor reviews

2,710 Views
325 Comparison Views

100% willing to recommend

Opsgenie

Read 14 Opsgenie reviews

1,787 Views
1,787 Comparison Views

100% willing to recommend

FortiMonitor

Opsgenie

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

Opsgenie and FortiMonitor are competing products in IT monitoring and alerting solutions. Opsgenie seems to have an edge with its intuitive feature set, while FortiMonitor offers extensive capabilities for comprehensive monitoring.

Features: Opsgenie's features include a robust alert mechanism, integration with many third-party services, and efficient incident communication tools. FortiMonitor provides advanced network monitoring, customizable dashboards, and comprehensive analytics.

Room for Improvement: Opsgenie can enhance its network monitoring capabilities, improve analytical features, and offer more customizable dashboards. FortiMonitor may benefit from easier integration processes, a more straightforward user interface, and improved alert management options.

Ease of Deployment and Customer Service: Opsgenie's deployment is straightforward, supported by effective customer service. FortiMonitor, while supported by reliable customer service, involves a more complex setup, potentially requiring a dedicated IT team.

Pricing and ROI: Opsgenie offers competitive pricing with a lower entry cost, promoting a strong ROI through efficient resource management. FortiMonitor's higher setup cost is balanced by its extensive features, which may deliver better long-term ROI for businesses seeking detailed monitoring solutions.

To learn more, read our detailed FortiMonitor vs. Opsgenie Report (Updated: April 2026).

Buyer's Guide

FortiMonitor vs. Opsgenie

April 2026

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Helped 892,287 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Ranking in IT Alerting and Incident Management

13th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (23rd), IT Infrastructure Monitoring (22nd), Digital Experience Monitoring (DEM) (9th)

Opsgenie

Ranking in IT Alerting and Incident Management

5th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the IT Alerting and Incident Management category, the mindshare of FortiMonitor is 1.8%, up from 1.2% compared to the previous year. The mindshare of Opsgenie is 7.8%, down from 16.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Alerting and Incident Management Mindshare Distribution
Product	Mindshare (%)
Opsgenie	7.8%
FortiMonitor	1.8%
Other	90.4%

IT Alerting and Incident Management

Featured Reviews

reviewer2677554

Network Engineer III at a energy/utilities company with 1,001-5,000 employees

Managing diverse networks with detailed alerts enhances device oversight

FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.

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Pramodh M

DevSecOps Consultant at a tech services company with 51-200 employees

Offers different levels of notification options, including WhatsApp integration

Opsgenie has been most valuable in managing our incident response. We use Opsgenie for on-call management of AWS services, and its integration with CloudWatch has been particularly beneficial. Opsgenie alerts us to anomalies in cloud services, not just incidents but also performance issues like delayed response times or execution errors. So, we will quickly know about the issue, and it allows us to take swift action. It has been very helpful to us. Opsgenie's strength lies in its configurable alerting levels, from first responders to escalation managers. It offers different levels of notification options, including WhatsApp integration, ensuring timely alerts to the relevant team members. We also use the on-call scheduling feature. It is easy to use. The on-call scheduling feature is user-friendly and easily integrates with our existing systems, streamlining schedule management without added complexity.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."

"FortiMonitor offers comprehensive monitoring capabilities, allowing me to track network traffic in and out effectively."

"Fortinet's customer support is very good."

"FortiMonitor is 100% stable."

"The most valuable feature of FortiMonitor is user monitoring, as we are able to see if the user is following the policy or not from their system, and additionally the solution integrates well with Fortinet FortiGate and has centralized management."

"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."

"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."

"The product's initial setup phase is easy."

More FortiMonitor pros

"The integration feature is the most valuable. It provides a lot of customizations for the integrations we use."

"We went with OpsGenie because it was simpler to integrate with Atlassian products."

"Opsgenie has been most valuable in managing our incident response. We use Opsgenie for on-call management of AWS services, and its integration with CloudWatch has been particularly beneficial. Opsgenie alerts us to anomalies in cloud services, not just incidents but also performance issues like delayed response times or execution errors. So, we will quickly know about the issue, and it allows us to take swift action. It has been very helpful to us."

"One of the features my team found valuable in Opsgenie is the alert. There's also the option to install an app on your phone, so even if you don't have any mobile reception, but you're still connected to WiFi, you still get the alerts via the app, not just via phone call or SMS. The combination of both options was very useful because sometimes you have data and you don't have coverage by mobile, or vice versa. To have both options in terms of receiving alerts was very useful. Another valuable feature of Opsgenie is the on-call rotation with alerts. I belonged to a small team of three, then the team expanded into four members where everyone was on a weekly on-call basis, with each team member having a week of being on-call. At first, it was a bi-weekly on-call rotation, then it became once every three weeks, and after that, it was once every four weeks, so the on-call rotation with an alert feature was useful. My previous company had two separate environments, on the cloud and on-premises. My team was in charge of the on-premise environment, so there was a queue for my team with everything in Opsgenie, then the DevOps team had its queue on a group of infrastructure related to the cloud. Each team had its own devices organized in a group that was only managed per team. The on-call rotation was also separated between groups. Opsgenie is a very convenient solution for both teams in my previous company."

"OpsGenie has many features, such as email notification, SMS notification, roster, tracking of the tickets, automation like scripting, and maintaining the history of the tickets and all the solutions related to how they were resolved previously."

"Opsgenie has streamlined our communications and alerting."

"One of the reasons for implementing OpsGenie was to have a completely automated system where there is no need to monitor and call someone if something breaks down."

"That clarity, visibility, scheduling, and the management of on-call schedules, as well as tracking SLA breaches and workload, are key reasons to utilize Opsgenie."

More Opsgenie pros

Cons

"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."

"There are no AI features in FortiMonitor, which might be an area for enhancement."

"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."

"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."

"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."

"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."

"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."

More FortiMonitor cons

"The user interface could be improved."

"I would like to see a little bit more work in API key management in the Opsgenie UI. It's a bit difficult to manage sometimes. For example, in terms of management, you can either see all the keys or none of the keys. This is something for which I would like to have better granularity so that I could give some people access to some of the keys. It's something that I don't have today if I'm not mistaken."

"When there were a bunch of alerts or the number of alerts was more than a thousand in a minute, OpsGenie wasn't able to handle everything properly."

"In a future release, we would like to receive alerts when a specific threshold is reached and to escalate the reason for that alert."

"When I needed to add the fourth guy to the on-call rotation, I had trouble finding the option in Opsgenie where I can add the new user."

"I would like to see improvements in reporting capabilities that could provide additional value."

"Initially, Opsgenie had bidirectional integration with Jira Service Management, but that functionality has been scaled back. Previously, Opsgenie was adept at managing incidents within its ecosystem, offering seamless ticket transfers between Opsgenie and Jira Service Desk. I valued the ability to push tickets between the two platforms, addressing the need for widespread information accessibility, though it sometimes led to duplication. My suggestion would be to reintroduce complete ticket funneling between these systems to streamline operations."

"OpsGenie needs to keep up with its competitors in terms of new features and pricing."

More Opsgenie cons

Pricing and Cost Advice

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"FortiMonitor's price is very high."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"There are additional costs needed for certain functionality, such as scalability."

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"In the company I'm working for, currently, we are using the standard edition of Opsgenie. We're paying around $3,000 a month. It's a bit expensive compared to the other tools we use for different purposes. We find it a bit expensive because although Opsgenie is a complete tool for monitoring, it does not provide us with everything."

"The pricing is fine. I would rate the pricing a six out of ten, with one being high price and ten being low price."

"The cost of the solution depends on the package you select and is per user."

"The pricing is on the lower side; I would rate it a six out of ten, with ten being low price, which indicates good affordability."

"Integration with other solutions is one of the most valuable features of Opsgenie."

"I'm not the person who dealt with Opsgenie in terms of pricing, and I don't know how the solution compares to other solutions in the market, price-wise. I won't be able to say if it gives you the best value for money or not, but if Opsgenie gives good value for money, then I don't see a reason why you shouldn't use it."

"We have opted for a yearly subscription. The initial quote given was about $29, but I don't know the actual price. There might be some negotiations during renewal."

"I rate Opsgenie eight out of 10 for affordability. Opsgenie is on the cheaper side, and it fits our budget. I estimate the license costs around $400 to 500 annually for 15 users. The price is available on the internet. It's a standard, straightforward price."

More Opsgenie pricing and cost advice

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Top Industries

By visitors reading reviews

Healthcare Company

Computer Software Company

Financial Services Firm

Manufacturing Company

Performing Arts

13%

Transportation Company

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	5
Large Enterprise	6

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

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What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

See all answers

What needs improvement with FortiMonitor?

There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...

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Compared 4% of the time

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Product Reports

Buyer's Guide

Digital Experience Monitoring (DEM)

March 2026

Download FortiMonitor product report

Buyer's Guide

Opsgenie

April 2026

Download Opsgenie product report

Also Known As

Panopta

No data available

Overview

FortiMonitor excels in user monitoring and network operations, with its central management and intuitive dashboard. Known for reducing administrative costs and enhancing security awareness, it also provides seamless integration with other devices.

FortiMonitor supports dual-factor authentication, alert systems, and system health monitoring, proving essential for technical teams managing infrastructures and FortiGate activities. Despite its benefits, there are areas like compatibility and pricing where improvements are sought. It offers high-level monitoring, customizable dashboards, and alert capabilities which are critical in busy environments, especially for detecting harmful activities and ensuring efficient CPU utilization.

What features enhance FortiMonitor's efficiency?

User Monitoring: Monitors end users and logs effectively.
Traffic Analysis: Offers comprehensive insights into network traffic.
Dual-factor Authentication: Enhances security with two-step verification.
Centralized Management: Streamlines operations with an intuitive dashboard.
Proactive Alerts: Provides redundancy and instant notifications for potential issues.
Seamless Integration: Easily integrates with other devices for continuity.

What benefits and ROI should be evaluated?

Cost Reduction: Lowers administrative costs significantly.
Security Awareness: Improves security management efficiency.
Data Continuity: Ensures continuous operations with automated vendor configuration.
Efficiency Gains: Adapts to new vendors and enhances CPU utilization.

FortiMonitor is widely implemented in industries for end-user monitoring, security tracking, and infrastructure management. It's crucial for environments needing high-level monitoring and identifying hardware problems, where proactive management and customizable dashboards are key to maintaining operations.

Fortinet

Opsgenie provides a comprehensive incident management platform integrating with numerous tools to deliver efficient alerting options via SMS, email, phone calls, and app notifications.

Opsgenie offers robust integration capabilities with applications like Jira, Grafana, and AWS, facilitating smooth operations and swift incident response. It supports on-call rotation scheduling to enhance team management efficiency and features alert routing and escalation functions. Opsgenie's user-friendly platform accommodates newcomers while allowing advanced customization. Despite challenges in integration with cloud services like AWS and Azure and improvement needs in scalability, reporting, and API management, it remains a vital tool for incident tracking and root cause analysis.

What are the key features of Opsgenie?

Integration capabilities: Connect with Jira, Grafana, AWS, and more for streamlined operations.
Alerting options: Notify teams via SMS, email, phone calls, and app notifications.
On-call rotation scheduling: Enhance management of team schedules.
Customizable interface: Adapts to both newcomers and advanced users.
Alert routing and escalation: Efficient handling of incidents.

What benefits should users consider?

Incident management: Ensure prompt response and resolution.
Operational efficiency: Maintain smooth workflows with tool integrations.
User accessibility: Simplified use for all team members.
Customization: Tailor settings to specific needs.
Multi-channel alerts: Diverse alerting methods ensure notification delivery.

Opsgenie finds application across sectors where incident management is critical. In industries like IT services, companies utilize it for managing on-call schedules, alerting on critical infrastructure, and integrating with tools like Nagios and SolarWinds. Its capacity to handle cloud deployment and multi-geography alert routing is highly valuable. Integration with Jira supports detailed incident logging and root cause analysis, proving essential for maintaining infrastructure health.

Atlassian

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

2500+ customers including Yahoo, Politico, Dynatrace, Looker, Solarwinds, Overstock, Oregon State University, Glassdoor, Cloudticity, Unbounce, Bleacher Report

Buyer's Guide

FortiMonitor vs. Opsgenie

April 2026

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