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FortiMonitor vs Opsgenie comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FortiMonitor
Ranking in IT Alerting and Incident Management
13th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
Network Monitoring Software (19th), IT Infrastructure Monitoring (21st), Digital Experience Monitoring (DEM) (8th)
Opsgenie
Ranking in IT Alerting and Incident Management
5th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the IT Alerting and Incident Management category, the mindshare of FortiMonitor is 2.0%, up from 1.2% compared to the previous year. The mindshare of Opsgenie is 6.8%, down from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management Mindshare Distribution
ProductMindshare (%)
Opsgenie6.8%
FortiMonitor2.0%
Other91.2%
IT Alerting and Incident Management
 

Featured Reviews

reviewer2677554 - PeerSpot reviewer
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
Managing diverse networks with detailed alerts enhances device oversight
FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.
Pramodh M - PeerSpot reviewer
DevSecOps Consultant at a tech services company with 51-200 employees
Offers different levels of notification options, including WhatsApp integration
Opsgenie has been most valuable in managing our incident response. We use Opsgenie for on-call management of AWS services, and its integration with CloudWatch has been particularly beneficial. Opsgenie alerts us to anomalies in cloud services, not just incidents but also performance issues like delayed response times or execution errors. So, we will quickly know about the issue, and it allows us to take swift action. It has been very helpful to us. Opsgenie's strength lies in its configurable alerting levels, from first responders to escalation managers. It offers different levels of notification options, including WhatsApp integration, ensuring timely alerts to the relevant team members. We also use the on-call scheduling feature. It is easy to use. The on-call scheduling feature is user-friendly and easily integrates with our existing systems, streamlining schedule management without added complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."
"The product's initial setup phase is easy."
"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."
"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."
"FortiMonitor is 100% stable."
"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."
"Overall, I would recommend FortiMonitor to others."
"FortiMonitor offers comprehensive monitoring capabilities, allowing me to track network traffic in and out effectively."
"Taking into account that Opsgenie "saved" many devices in our environment from getting overheated, which would have caused a major outage in our HQ offices, I believe the monthly subscription cost was way lower than the return."
"I am a Jira admin. The best feature for me is that I do not need to write different code when I integrate with multiple applications. OpsGenie made it easier for me. All I need to do is create a field and give a value. I need to set the parameters and give a value. I can write only one script so that it directly interacts with my Jira and feeds all the data."
"Opsgenie has streamlined our communications and alerting."
"Regarding advice, it is a good tool, and the integration is seamless."
"Opsgenie is easy to configure and use."
"Opsgenie integrates with Atlassian and other web monitoring and incident management tools."
"OpsGenie has many features, such as email notification, SMS notification, roster, tracking of the tickets. Automation, like scripting, is also possible. There are also features for maintaining the history of the tickets and all the solutions related to how it was resolved previously. If there are similar kinds of tickets, we can look at how a person is working on that ticket. If he doesn't have any idea, you can look back at a similar ticket and solve it as the previous person did it."
"That clarity, visibility, scheduling, and the management of on-call schedules, as well as tracking SLA breaches and workload, are key reasons to utilize Opsgenie."
 

Cons

"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."
"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."
"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."
"They could introduce many more features, which we believe is on their roadmap."
"We can't rely on the output that we're getting from the platform."
"The installation of other applications is difficult in Opsgenie. I would like to see more flexible reporting methodologies. Scalability and pricing also need to be improved."
"The user interface could be improved."
"Initially, Opsgenie had bidirectional integration with Jira Service Management, but that functionality has been scaled back. Previously, Opsgenie was adept at managing incidents within its ecosystem, offering seamless ticket transfers between Opsgenie and Jira Service Desk. I valued the ability to push tickets between the two platforms, addressing the need for widespread information accessibility, though it sometimes led to duplication. My suggestion would be to reintroduce complete ticket funneling between these systems to streamline operations."
"In a future release, we would like to receive alerts when a specific threshold is reached and to escalate the reason for that alert."
"We are using the cloud version of Atlassian products now, but I think the Data Center version we used earlier was much more user-friendly."
"OpsGenie needs to keep up with its competitors in terms of new features and pricing."
 

Pricing and Cost Advice

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"There are additional costs needed for certain functionality, such as scalability."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"FortiMonitor's price is very high."
"Compared to other solutions, FortiMonitor is a very expensive solution."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
"From the pricing perspective, they are on the higher side as compared to other competitors."
"I rate Opsgenie eight out of 10 for affordability. Opsgenie is on the cheaper side, and it fits our budget. I estimate the license costs around $400 to 500 annually for 15 users. The price is available on the internet. It's a standard, straightforward price."
"The solution's prices are exorbitant."
"The cost of the solution depends on the package you select and is per user."
"Integration with other solutions is one of the most valuable features of Opsgenie."
"In the company I'm working for, currently, we are using the standard edition of Opsgenie. We're paying around $3,000 a month. It's a bit expensive compared to the other tools we use for different purposes. We find it a bit expensive because although Opsgenie is a complete tool for monitoring, it does not provide us with everything."
"The pricing is fine. I would rate the pricing a six out of ten, with one being high price and ten being low price."
"I'm not the person who dealt with Opsgenie in terms of pricing, and I don't know how the solution compares to other solutions in the market, price-wise. I won't be able to say if it gives you the best value for money or not, but if Opsgenie gives good value for money, then I don't see a reason why you shouldn't use it."
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Top Industries

By visitors reading reviews
Healthcare Company
9%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
7%
Performing Arts
13%
Transportation Company
8%
Financial Services Firm
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
What needs improvement with FortiMonitor?
There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...
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Also Known As

Panopta
No data available
 

Overview

 

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard
2500+ customers including Yahoo, Politico, Dynatrace, Looker, Solarwinds, Overstock, Oregon State University, Glassdoor, Cloudticity, Unbounce, Bleacher Report
Find out what your peers are saying about FortiMonitor vs. Opsgenie and other solutions. Updated: April 2026.
896,692 professionals have used our research since 2012.