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Fortinet FortiAuthenticator vs Microsoft Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Omada Identity's high initial cost is offset by reduced maintenance costs, improved security, and process efficiency, but ROI measurement is challenging.
Sentiment score
6.3
Fortinet FortiAuthenticator enhances security and compliance, offering quick ROI through two-factor authentication, reducing breaches and compliance costs.
Sentiment score
6.5
Microsoft Identity Manager enhances security and efficiency with multifactor authentication, yielding up to 20% time savings and 15% ROI.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
 

Customer Service

Sentiment score
6.8
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
Sentiment score
7.3
Fortinet FortiAuthenticator's support is responsive and knowledgeable, but complex issues may face initial delays.
Sentiment score
6.8
Microsoft Identity Manager's support is mixed, praised for expertise yet criticized for slow responses and lengthy resolution times.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
At times, some technical staff lack knowledge, which delays issue resolution.
Customer service and support are excellent.
When we send a ticket to Fortinet, they go into research mode as if they are hearing the problem for the first time.
I rate the technical support nine out of ten.
The technical support is of good quality
 

Scalability Issues

Sentiment score
7.6
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
Sentiment score
7.8
Fortinet FortiAuthenticator excels in scalability for medium to large enterprises, with adaptable licenses and both virtual and physical options.
Sentiment score
7.3
Microsoft Identity Manager excels in scalability for enterprises, though challenges arise beyond 100K users; Azure improves cloud scalability.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
Sentiment score
7.7
Fortinet FortiAuthenticator is praised for stability, but larger user bases may face reliability issues, affecting performance and authentication.
Sentiment score
7.7
Microsoft Identity Manager is highly stable with occasional SharePoint portal issues, remaining a reliable choice for identity management.
It remains stable even when the number of concurrent users increases.
 

Room For Improvement

Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
Fortinet FortiAuthenticator needs interface updates, better documentation, improved integration, scalability, automation, and support with attention to pricing.
Microsoft Identity Manager faces integration issues, resource demands, and usability challenges compared to Okta and OneLogin, needing improvement.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
I recommend Fortinet make its images migratable between environments.
I would like to see more integration and inclusion of features for ransomware protection directly within the FortiAuthenticator without requiring additional devices.
The current policy management features are limited, and custom, flexible policies would be ideal.
 

Setup Cost

Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
Fortinet FortiAuthenticator offers flexible, competitive licensing with optional costs, balancing features and market conditions effectively for affordability.
Microsoft Identity Manager pricing varies by included licenses, making it cost-effective for some but expensive for others.
They are lower than some of their competitors.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
The pricing of Microsoft Identity Manager is expensive.
Microsoft's licenses are bundled, allowing access to multiple services, which is beneficial.
 

Valuable Features

Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
Fortinet FortiAuthenticator enhances security and efficiency with two-factor authentication, SSO integration, user management, and cost-effective robust protocols.
Microsoft Identity Manager offers seamless integration, strong security, and user-friendly features, enhancing enterprise security and compliance effectively.
Technically, the product does everything one would expect from an identity and access management platform.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
We use multi-factor authentication for enhancing security.
The most valuable feature I find in FortiAuthenticator is web filtering.
These features have been impactful in improving our security and compliance.
The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd)
Fortinet FortiAuthenticator
Ranking in Identity Management (IM)
9th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
60
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (4th), Multi-Factor Authentication (MFA) (3rd)
Microsoft Identity Manager
Ranking in Identity Management (IM)
7th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.3%, down from 3.4% compared to the previous year. The mindshare of Fortinet FortiAuthenticator is 2.6%, down from 3.1% compared to the previous year. The mindshare of Microsoft Identity Manager is 4.2%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Yonas Abebe - PeerSpot reviewer
Integration capabilities simplify authentication and migration challenges need addressing
The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.
MANUEL VALDIVIA - PeerSpot reviewer
Priced in a low range but needs to improve the support services offered to users
If we don't use Microsoft Identity Manager for data masking, we can use some other tools, like IBM InfoSphere. The scope of Microsoft Identity Manager is limited to the identity part of our applications. Microsoft Identity Manager is an old technology, and Microsoft will discontinue it soon. Microsoft Identity Manager is very complex compared with other platforms. For example, I know Microsoft Azure is working on Azure Identity. In the future, Microsoft Identity Manager will migrate to Azure Identity because Azure Identity is a software asset and is less complex. The solution's technical support is bad, making it an area where improvements are required.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
17%
Comms Service Provider
9%
Government
8%
Financial Services Firm
8%
Computer Software Company
13%
Government
11%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions. However, it would be be...
What needs improvement with Fortinet FortiAuthenticator?
Initially, we deployed Fortinet FortiAuthenticator on VMware and faced challenges when migrating to an OpenStack envi...
What do you like most about Microsoft Identity Manager?
The product’s simplicity and integration are valuable.
What needs improvement with Microsoft Identity Manager?
Integration with third parties and enhanced policy management could be improved. The current policy management featur...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
FortiAuthenticator
MIM, Forefront Identity Manager, FIM, MS Identity Manager
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Dow Chemical Company (Dow), Whole Foods Market
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Microsoft Identity Manager and other solutions. Updated: April 2025.
848,207 professionals have used our research since 2012.