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Fortinet FortiAuthenticator vs RSA Adaptive Authentication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Authentication Systems
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (9th), Multi-Factor Authentication (MFA) (3rd)
RSA Adaptive Authentication
Ranking in Authentication Systems
27th
Average Rating
6.8
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Authentication Systems category, the mindshare of Fortinet FortiAuthenticator is 7.5%, up from 7.5% compared to the previous year. The mindshare of RSA Adaptive Authentication is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
AR
It stops fraud in banks and reduces their costs
RSA Adaptive Authentication is one of the most used tools for stopping fraud in the world. The tool is very good variable to take into account when deciding what product to choose. I think RSA is best options in this field since the tool is a really good piece of engineering.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Fortinet FortiAuthenticator are easy to configure, secure, and the application has good performance."
"The technical support for FortiAuthenticator is excellent."
"The web feature is quite versatile. It serves as the sole server authenticator and is valuable not only with FortiGate products but also within the entire Forti system, making it highly useful for me."
"Intuitive interface and easy to deploy."
"The product enables SSO."
"Valuable features include the robust SSO features, when you have more complicated authentication within an organization. We can mix AD, Radius, Portal, SSO Portals (Google, etc.), and build our own environment. It is very flexible."
"The ease of use is really nice. Using Authenticator, I've been able to actually work better on my authentication due to the fact that I have a single fabric to authenticate control from my firewall and on my access points. Authentication takes place from this area."
"It has simplified network management, reduced operational costs, and ensured seamless connectivity across all our sites."
"The capability to manage your business policy related to security when required without vendor involvement."
"Our customer are seeing value from the product, as they experience cost reductions. They can stop fraud from their customers, then their customers can have a better experience from their services."
"The most valuable feature is the stock tokens. That works the best for us."
"Risk Engine’s risk score, eFN, GeoIP, and device binding all coming together in the Policy Rules to decide when to escalate to MFA."
"Ingestion of logs and raising alert space on those logs are the most valuable features."
 

Cons

"There are multiple areas that are in need of improvement. It is not a mature product."
"Other features that would improve the product are a single sign-on where people can use their Gmail ID to log-in, etc."
"There are some protocols, such as SHA and SHA-2, that are not supported."
"We would like to see Linux-based operating systems be able to integrate with FortiAuthenticator to get two-factor authentication running on them. as well. This is a shortcoming that I have faced a few times already."
"The speed of deployment on the cloud could be improved. It took a few days when it should have been just two days"
"FortiAuthenticator's interface could be better."
"The GUI is on the older side but I'm sure that it will be upgraded soon. It works, but it looks a little dated."
"I would like to see more integration and inclusion of features for ransomware protection directly within the FortiAuthenticator without requiring additional devices."
"I would like to see a more adaptive type of solution, something that we could use on our web pages..."
"It has taken years to implement."
"RSA Adaptive Authentication lacks a mechanism to verify the identity of a new user in the Enrollment event workflow."
"The product is basically unusable. We need better ease of use; it's overly complicated."
"Better filters when searching for events. The current features for current filters when searching fraud events are not very comprehensive. You can only filter by certain fields in the transaction."
"Reporting modules is one of the major areas that can be improved further."
 

Pricing and Cost Advice

"The product could be more competitively priced."
"It's not expensive."
"It costs more to license the high-availability option."
"You can pay as you go with them. You purchase a base license and add to it as needed."
"We pay for licensing on a yearly basis."
"Between paying them to help with the configuration, the box itself, and the support, it came to like $12,500, including a three-year service agreement."
"The customers need to pay for licenses, and some pay on a yearly basis while others pay on a three-yearly or five-yearly basis. Also, it is not an expensive solution."
"When we buy the Fortinet FortiAuthenticator device there is a comparison between price and security."
"The pricing is $50 per head, yearly."
"Keep the proxy service layer on premises. That consumes SaaS security services on the back-end."
"Customers need to deploy the solution in a very expensive infrastructure. RSA should should think about a less expensive infrastructure for customers because the solution costs around $100,000, and the infrastructure needed to support that solution may be even more expensive than that price."
"You may need to opt for second best if funding is low and the number of users is huge. However, the pricing is able to be negotiated if your user figures are huge."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
9%
Comms Service Provider
8%
Government
8%
Financial Services Firm
52%
Computer Software Company
10%
Manufacturing Company
6%
Comms Service Provider
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The cost of FortiAuthenticator is rated high due to market conditions. Nevertheless, I rated its cost an eight on a scale of one to ten.
What needs improvement with Fortinet FortiAuthenticator?
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
Ask a question
Earn 20 points
 

Also Known As

FortiAuthenticator
No data available
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
ADP, Ameritas, Partners Healthcare
Find out what your peers are saying about Fortinet FortiAuthenticator vs. RSA Adaptive Authentication and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.