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Fortinet FortiAuthenticator vs Thales SafeNet Trusted Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Single Sign-On (SSO)
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
Authentication Systems (5th), Identity Management (IM) (14th), Multi-Factor Authentication (MFA) (2nd)
Thales SafeNet Trusted Access
Ranking in Single Sign-On (SSO)
19th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (24th), Access Management (28th)
 

Mindshare comparison

As of October 2026, in the Single Sign-On (SSO) category, the mindshare of Fortinet FortiAuthenticator is 3.8%, down from 5.5% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 1.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiAuthenticator3.8%
Thales SafeNet Trusted Access1.8%
Other94.4%
Single Sign-On (SSO)
 

Featured Reviews

reviewer2848395 - PeerSpot reviewer
Technical Business Development Manager at a outsourcing company with 501-1,000 employees
Multi-factor security has improved device protection but still needs broader application coverage
Fortinet FortiAuthenticator could be improved in its cost structure. Although it is not expensive, other solutions offer more value for less money. Cisco Duo provides better value in this regard and connects to web applications much more easily, scaling effectively in that sense. While I have never used Cisco Duo to secure other devices in IoT environments, I know Cisco Duo is capable of doing so, whereas Fortinet FortiAuthenticator cannot. Additionally, Cisco Duo is also cheaper. These are the main reasons why we switched away from Fortinet FortiAuthenticator, as it was very limited compared to other solutions available. Fortinet FortiAuthenticator was primarily missing the ability to scale to web applications.
reviewer1719510 - PeerSpot reviewer
Regional Sales Manager at a tech services company with 10,001+ employees
Great validation and integrity features of the endpoint
Our primary use case of Safenet is for cybersecurity incidents, particularly for remote users.  I'm the customer sales leader and a key account manager and we are customers of Thales.  The validation and integrity features of the endpoint are great. Whether you're using a Mac OS or other operating…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FortiAuthenticator is easy to use."
"The solution is very easy to manage."
"The product’s most valuable feature is integration with FortiGate, FortiToken, FortiTalk, and multi-factor authentication."
"I am really impressed by the technical support because they were very helpful; once we logged our complaint, we received an answer from them in no time, and they quickly fixed our issue."
"It reduces the need for network administrator intervention by allowing the user to perform their own registration and resolve their own password problems and issues."
"The most valuable feature I find in FortiAuthenticator is web filtering."
"FortiAuthenticator has created a straightforward easy-to-use product."
"The tool's most valuable features are push notifications and integration with the FortiGate firewall. Push notifications provide an instant acceptance mechanism. When customers try to access SSL VPN, the solution sends a push notification to their mobile phone, and they can easily approve the access. The integration with FortiGate firewall is very easy if our customers use FortiGate for their firewall."
"I recommend this solution because it protects information."
"Right now, we only have a small use case for the product, however, it has performed well."
"The validation and integrity features of the endpoint are great."
"The interface is easy to use."
"The solution is simple to use."
 

Cons

"I think the tool could provide this solution on the cloud. It's currently an on-premises solution. A cloud-based version could make setup, installation, and management easier. With on-premises, you must pay capital expenses (CapEx) upfront. However, if the solution was cloud-based, it would be operational expenses (OpEx), which is often easier to manage. You can pay monthly instead of paying the total cost at once. In my opinion, OpEx is more easily manageable than CapEx."
"One of our clients has faced a lot of issues with FortiAuthenticator. For example, one of the devices restarted by itself, and the database was corrupted."
"Improvements in the product could start from the dashboard, overall customization, and configuration."
"We had some stability issues. Our first LBS unit wouldn't work properly the first time and that wasted a lot of time."
"The technical support is mid-range; it's not your wow kind of support, and they're not really there when it comes to support."
"I would like to see more ways to authenticate, such as adding facial recognition to the two-factor, where you log into your phone or another device."
"Technical support used to be much better. Fortinet seems to be downgrading, so everything takes longer to get a response in comparison to the past."
"The customization capability of Fortinet FortiAuthenticator is not very flexible."
"SafeNet's reporting and monitoring features could be improved."
"I'd like to see more networking features, such as the ability to integrate network monitoring solutions and authenticate the app users."
"There's a dependency on Microsoft Azure."
"The scalability may not be there."
 

Pricing and Cost Advice

"The price seems okay. It's not that expensive compared to other authenticators."
"I would start off with a VM including the base license and scale according to the number of users you need to authenticate."
"I price of the solution is expensive."
"I rate its pricing a three to five out of ten."
"I would rate the pricing a four out of ten, where one is cheap, and ten is expensive. It is not that costly. It is cheap, easy to manage, easy to install, and easy to configure."
"When we buy the Fortinet FortiAuthenticator device there is a comparison between price and security."
"It is usually cheap. Without a license, you can use some basic features. You can buy a 20-year license and implement the solution once."
"Between paying them to help with the configuration, the box itself, and the support, it came to like $12,500, including a three-year service agreement."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Comms Service Provider
11%
Outsourcing Company
9%
Construction Company
9%
Comms Service Provider
11%
Construction Company
10%
Performing Arts
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise19
Large Enterprise11
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
My experience with Fortinet FortiAuthenticator's pricing found the pricing to be good. There are better solutions available in the market. Overall, Fortinet FortiAuthenticator is an inexpensive sol...
What needs improvement with Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator could be improved in its cost structure. Although it is not expensive, other solutions offer more value for less money. Cisco Duo provides better value in this regard an...
What is your primary use case for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator was implemented as a multi-factor authentication solution to serve as a second barrier for accessing and unlocking devices. However, Fortinet FortiAuthenticator was limi...
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Also Known As

FortiAuthenticator
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Thales SafeNet Trusted Access and other solutions. Updated: September 2026.
917,181 professionals have used our research since 2012.