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Fortinet FortiAuthenticator vs Thales SafeNet Trusted Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Single Sign-On (SSO)
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
Authentication Systems (5th), Identity Management (IM) (14th), Multi-Factor Authentication (MFA) (2nd)
Thales SafeNet Trusted Access
Ranking in Single Sign-On (SSO)
19th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (24th), Access Management (28th)
 

Mindshare comparison

As of October 2026, in the Single Sign-On (SSO) category, the mindshare of Fortinet FortiAuthenticator is 3.8%, down from 5.5% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 1.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiAuthenticator3.8%
Thales SafeNet Trusted Access1.8%
Other94.4%
Single Sign-On (SSO)
 

Featured Reviews

reviewer2848395 - PeerSpot reviewer
Technical Business Development Manager at a outsourcing company with 501-1,000 employees
Multi-factor security has improved device protection but still needs broader application coverage
Fortinet FortiAuthenticator could be improved in its cost structure. Although it is not expensive, other solutions offer more value for less money. Cisco Duo provides better value in this regard and connects to web applications much more easily, scaling effectively in that sense. While I have never used Cisco Duo to secure other devices in IoT environments, I know Cisco Duo is capable of doing so, whereas Fortinet FortiAuthenticator cannot. Additionally, Cisco Duo is also cheaper. These are the main reasons why we switched away from Fortinet FortiAuthenticator, as it was very limited compared to other solutions available. Fortinet FortiAuthenticator was primarily missing the ability to scale to web applications.
reviewer1719510 - PeerSpot reviewer
Regional Sales Manager at a tech services company with 10,001+ employees
Great validation and integrity features of the endpoint
Our primary use case of Safenet is for cybersecurity incidents, particularly for remote users.  I'm the customer sales leader and a key account manager and we are customers of Thales.  The validation and integrity features of the endpoint are great. Whether you're using a Mac OS or other operating…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For someone concerned with multifactor authentication, I'm satisfied with the product."
"The first valuable feature is being able to see everything on one platform. This includes logs and authentication failure."
"The initial setup of Fortinet FortiAuthenticator was straightforward, working effectively out of the box."
"The initial setup is very easy."
"In my opinion, the main benefits that end users receive from Fortinet FortiAuthenticator include more security for their applications, for their systems, and for all their network devices that they are logging into."
"Customer service and support are excellent."
"The most valuable features are the performance and ease of use."
"FortiAuthenticator centralizes the management and storage of user identity information, thereby increasing the efficiency of administration and increasing the control over who accesses the network."
"Right now, we only have a small use case for the product, however, it has performed well."
"The solution is simple to use."
"I recommend this solution because it protects information."
"The interface is easy to use."
"The validation and integrity features of the endpoint are great."
 

Cons

"I think the tool could provide this solution on the cloud."
"Regarding Fortinet technical support, I would say a six. Most of the time, the engineer will take time, such as 24 hours or 48 hours, maybe even more, because most of the time, they appear, gather the logs, and then disappear."
"The one thing they used to include was the SMS gateway from the ISP; Fortinet used to sell that but they don't anymore and I think it would be helpful for end-users if they brought it back."
"The only way the solution could be improved is if it were cheaper."
"One thing I dislike is that if you have the software authenticator on a mobile device and that device is lost, it's difficult to remove."
"For improvement, Fortinet needs to ensure that they provide quick support to users...Fortinet sometimes needs to respond to users facing issues within an hour."
"Lacks a simplified two-factor authentication process."
"No SMS gateway from the ISP"
"The scalability may not be there."
"SafeNet's reporting and monitoring features could be improved."
"There's a dependency on Microsoft Azure."
"I'd like to see more networking features, such as the ability to integrate network monitoring solutions and authenticate the app users."
 

Pricing and Cost Advice

"The cost of the license could be less expensive. The license is paid on a yearly basis."
"The platform is cost-effective as it does not require a separate license for SD-WAN functionality."
"I rate its pricing a three to five out of ten."
"I price of the solution is expensive."
"The product could be more competitively priced."
"We pay for licensing on a yearly basis."
"I would start off with a VM including the base license and scale according to the number of users you need to authenticate."
"The product has affordable pricing compared to other vendors."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Comms Service Provider
11%
Outsourcing Company
9%
Construction Company
9%
Comms Service Provider
11%
Construction Company
10%
Performing Arts
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise19
Large Enterprise11
No data available
 

Questions from the Community

What needs improvement with Fortinet FortiAuthenticator?
Fortinet can make Fortinet FortiAuthenticator better by having a cloud version of it. Currently, Fortinet FortiAuthenticator is only available for on-premises, and it is an on-premises solution. It...
What is your primary use case for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is primarily used for authenticating admin users, including remote admin use cases. Remote admin use cases utilize Fortinet FortiAuthenticator to securely authenticate a...
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Also Known As

FortiAuthenticator
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Thales SafeNet Trusted Access and other solutions. Updated: September 2026.
916,197 professionals have used our research since 2012.