Try our new research platform with insights from 80,000+ expert users

Fortinet FortiMail Cloud vs Trellix Collaboration Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
ROI from Fortinet FortiMail Cloud is hard to quantify, though enhanced security and decreased incidents indicate value satisfaction.
Sentiment score
7.5
Trellix Collaboration Security improved efficiency and reduced staffing needs, despite costly training impacting ROI for some businesses.
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
Director at a tech services company with 11-50 employees
With Trellix Collaboration Security's endpoint telemetry, policy automation, and faster threat correlation, our team spent around 25 to 35% less time on routine investigations.
Cybersecurity Engineer Lead at Johnson & Johnson
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
Network & Security Lead at a computer software company with 1-10 employees
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
Endpoint Security Analyst at BNP Paribas
 

Customer Service

Sentiment score
6.8
Fortinet FortiMail Cloud support is generally praised for its responsiveness and knowledge, despite some concerns about occasional delays.
Sentiment score
6.4
Trellix Collaboration Security's support receives mixed reviews, with premium options praised; concerns exist about global support efficiency.
As far as Fortinet secure support, I will rate them nine out of ten.
Director at a tech services company with 11-50 employees
I would rate the technical support from Fortinet as ten out of ten.
Senior Network and Security Engineer at Symbol Technologies PLC
Fortinet's support is really good.
Cyber Security Engineer at a financial services firm with 501-1,000 employees
My contract of support at Santander and BNP was a platinum support level, and with that, we really had a good experience.
Cybersecurity Engineer Lead at Johnson & Johnson
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
Network & Security Lead at a computer software company with 1-10 employees
The support isn't bad, but there is room for improvement in response time.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.6
Fortinet FortiMail Cloud offers scalable user expansion, though experiences vary due to subscription and deployment choices impacting flexibility.
Sentiment score
7.9
Trellix Collaboration Security is scalable and integrates well, though licensing can be challenging for growing organizations.
It is highly scalable, so I can give it a ten out of ten on that.
Director at a tech services company with 11-50 employees
Scalability benefits me by allowing for growth.
Cyber Security Engineer at a tech services company with 11-50 employees
The console is strong and can be used for a large quantity of machines without slowing down.
Cybersecurity Engineer Lead at Johnson & Johnson
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
Network & Security Lead at a computer software company with 1-10 employees
 

Stability Issues

Sentiment score
7.0
Fortinet FortiMail Cloud is highly stable with minimal downtime, consistently reliable performance, and high user satisfaction ratings.
Sentiment score
8.1
Trellix Collaboration Security is generally stable and reliable, though some face integration challenges affecting performance.
I would give it a high stability rating of nine out of ten.
Director at a tech services company with 11-50 employees
Sometimes, integration can be challenging, impacting its stability.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Fortinet FortiMail Cloud requires improved filtering, encryption, UI simplicity, and competitive pricing, while lacking sorting, archiving, and AI features.
Trellix Collaboration Security needs improved reporting, spam detection, integration, customization, and virus/spam features, addressing performance and language support issues.
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
Director at a tech services company with 11-50 employees
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
Owner at wct it-solutions GmbH
We can't import files into the Fortinet FortiMail Cloud sensors.
Senior Network Security Engineer at Vibs
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
Senior Team Leader at BMB
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
Network & Security Lead at a computer software company with 1-10 employees
Trellix Collaboration Security can be improved by making the reporting and analysis tools more detailed.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Setup Cost

Fortinet FortiMail Cloud offers competitive subscription pricing, with annual licenses around $4,000, varying by organizational needs.
Trellix Collaboration Security is costly yet valued for multi-year licensing, challenging smaller businesses despite reasonable setup costs.
The price is relatively expensive.
Senior Network and Security Engineer at Symbol Technologies PLC
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
Owner at wct it-solutions GmbH
Cost-wise, it's a bit expensive, but it's totally worth it.
Senior Network Security Engineer at Vibs
It is quite expensive and should be reconsidered.
Cyber Security Engineer at a tech services company with 11-50 employees
The setup cost was very cheap.
Network & Security Lead at a computer software company with 1-10 employees
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Valuable Features

Fortinet FortiMail Cloud offers robust email protection with advanced threat detection, seamless integration, and comprehensive management features.
Trellix Collaboration Security offers easy integration, advanced threat detection, auto-remediation, and customizable dashboards, enhancing overall security and collaboration.
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Cyber Security Engineer at a financial services firm with 501-1,000 employees
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
Consultant for the Chairman at Financial Literacy Knowledge Hub
The return on investment for us was achieved since we did not have similar incidents again in our environment.
Director at a tech services company with 11-50 employees
Another feature I believe is very important is the real-time response capability. It is possible to collect artifacts, run scripts, kill processes, and isolate machines all without leaving the interface.
Cybersecurity Engineer Lead at Johnson & Johnson
One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching.
Cyber Security Engineer at a tech services company with 11-50 employees
The entire system is stable and delivers what the customer needs.
Senior Team Leader at BMB
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Secure Email Gateway (SEG)
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th)
Trellix Collaboration Security
Ranking in Secure Email Gateway (SEG)
8th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Email Security (16th), Instant Communications Security and Compliance (3rd), AI Security (9th)
 

Mindshare comparison

As of December 2025, in the Secure Email Gateway (SEG) category, the mindshare of Fortinet FortiMail Cloud is 4.8%, up from 3.3% compared to the previous year. The mindshare of Trellix Collaboration Security is 2.3%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail Cloud4.8%
Trellix Collaboration Security2.3%
Other92.9%
Secure Email Gateway (SEG)
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
FA
Cybersecurity Engineer Lead at Johnson & Johnson
Real-time threat response has boosted detection accuracy and reduces manual investigation work
I have had challenges in the past with Trellix Collaboration Security for implementation because of issues related to compatibility. Since we worked in a global company with different operating systems, it was necessary to create different plans and different actions to implement the product.One thing I really do not prefer in Trellix Collaboration Security is not related to the console. I am a McAfee fan since the McAfee tool, and I find the console of Trellix Collaboration Security to be very user-friendly and easy to use. However, I do not know if it is related to the architecture of the product. Of course, we have modern threats based on behaviors and zero days. We have today CrowdStrike and SentinelOne, where we have better results based on threats and behavior, where it is possible to create a simulation environment based on the file detected and based on it, confirm if it really is malicious or not. In general, I believe Trellix Collaboration Security improved the console based on the last console of McAfee, but I think it is possible to improve more. It really is a good product, but in my view, it needs to improve detection based on behaviors. Regarding automations, I have implemented Trellix Collaboration Security here at Johnson & Johnson, and I implemented it in the same situation at Santander Bank and BNP Paribas Bank, where I created automations to export data for different metrics, including malicious detections, compliance, baselines, scans, last scans based on the seven days, and checking of patterns. I export everything to CSV files. Based on that, I create Power BI dashboards, and in these Power BI dashboards, I have a more executive view for different metrics to provide to myself, my manager, or director to create an executive view based on it. Another important point we use here at Johnson & Johnson and other companies is a data hub or a SIEM solution, such as Elastic or ArcSight, where we select some logs to be sent and use it to build reports and metrics.
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
879,259 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
University
7%
Financial Services Firm
7%
Healthcare Company
6%
Manufacturing Company
17%
Healthcare Company
12%
Comms Service Provider
11%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
What do you like most about FireEye Email Security?
One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment.
What needs improvement with FireEye Email Security?
I have had challenges in the past with Trellix Collaboration Security for implementation because of issues related to compatibility. Since we worked in a global company with different operating sys...
What is your primary use case for FireEye Email Security?
In my field, I have been in the information security area for 17 years, and I am currently working in my position for a year and a half.I have worked with Trellix Collaboration Security for several...
 

Also Known As

No data available
FireEye Email Security
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Trellix Collaboration Security and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.