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Fortinet FortiSIEM vs NETSCOUT nGeniusONE comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiSIEM
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
74
Ranking in other categories
Security Information and Event Management (SIEM) (7th)
NETSCOUT nGeniusONE
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Network Monitoring Software (31st)
 

Mindshare comparison

Fortinet FortiSIEM and NETSCOUT nGeniusONE aren’t in the same category and serve different purposes. Fortinet FortiSIEM is designed for Security Information and Event Management (SIEM) and holds a mindshare of 3.3%, up 3.0% compared to last year.
NETSCOUT nGeniusONE, on the other hand, focuses on Network Monitoring Software, holds 1.5% mindshare, down 1.6% since last year.
Security Information and Event Management (SIEM)
Network Monitoring Software
 

Featured Reviews

Oliver Jackson - PeerSpot reviewer
Systems monitoring enhanced by firewall and intrusion detection features
My primary use case for Fortinet FortiSIEM is systems monitoring and alerting. I use it for standard functions like log monitoring, incident detection, and notification.  My customers are mostly medium-sized enterprises ranging from engineering companies, mining companies, independent schools, and…
Ruslan Melnyk - PeerSpot reviewer
Useful for network performance monitoring
My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability is very reliable. It offers very good performance."
"I like the various options, including the option for CMDB and the easier access to create rules, playbooks, or use cases. It's also easier to use for creating dashboards and reports."
"The CMDB and the device discovery features are most valuable."
"Some of our customers who use this solution have seen improvement in their connection with load balancing on both connections."
"Analytics is the most valuable feature. The business service summaries in the dashboards and the correlations for the SIEM are also valuable features."
"Real-time monitoring makes life quite easy for me."
"The most valuable features of Fortinet FortiSIEM are the SD-WAN, Global LAN, and application controls."
"Analytics. It can provide log information from the device. With log information, I can see if there is a threat"
"The valuable features include packet analysis, packet capture, and [that] it's easy to use."
"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."
"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."
"Stability-wise, I rate the solution a ten out of ten."
 

Cons

"Fortinet FortiSIEM should broaden its remediation part to include more features for incident management. Currently, to manage repetitive incidents or for remediation, I need to use a separate software called FortiSOAR."
"They could work on their documentation. If there's anything about the solution that needs improvement, it's that. For example, documentation already is on a very high level but specifically on the CLI there are tons of features which can be fine-tuned and thousands of commands are very difficult to document. If they could make this easier, it would improve the overall solution."
"FortiSIEM needs to expand its integration with third-party vendors. I don't know if Forcepoint has been added, but there were limited resources for integrating Forcepoint solutions when we implemented FortiSIEM. It integrates well with other Fortinet products and solutions from established cybersecurity companies like Palo Alto but doesn't integrate with some of the newer vendors."
"The interface needs some improvements because it's a bit cumbersome when you're trying to view items. It takes some time to get used to. Additionally, sometimes the scrolling does not work."
"The stability of the product is an area of concern where improvements are required."
"The solution's technical support didn't help our company a lot."
"Customer support service could be better."
"Not very good on non-API features, lacks that functionality."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"The product is a little complicated."
"It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes and allow lower-level tech support to handle issues more effectively without escalating them."
"here is a big issue with the special way they use InfiniStream to store data."
"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."
"Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT."
"For individual subscriber tracings, sometimes it does not capture all the messages. There is a little bit of room for improvement there."
"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."
 

Pricing and Cost Advice

"Fortinet FortiSIEM is cheaper compared to other products."
"They have a yearly subscription."
"There are additional features that cost more than the standard licensing fees."
"Pricing is determined based on the customer's budget."
"The price is competitive."
"The price of Fortinet FortiSIEM was reasonable compared to other solutions."
"Pricing is acceptable for more than 90% of our customers, as they normally get discounts."
"FortiSIEM's licensing is based on EPS, and its pricing is competitive in the market."
"The scalability becomes very expensive quickly."
"The product is too expensive compared to other products."
"I rate the price of NETSCOUT nGeniusONE a four out of five."
"The price is only for acquisition; it's not a licence."
"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."
"The platform is expensive."
"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."
"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Comms Service Provider
7%
Government
7%
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiSIEM?
Fortinet FortiSIEM needs to provide better API integrations to users.
What is your experience regarding pricing and costs for Fortinet FortiSIEM?
The pricing is reasonable, which is why it is preferred by government customers. Windows agent licenses cost around 3,000 Rupees per device per year.
What needs improvement with Fortinet FortiSIEM?
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management. Currently, to manage repetitive incidents or for remediation, I need to use a separate softw...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.
 

Also Known As

FortiSIEM, AccelOps
NETSCOUT nGenius, nGeniusONE
 

Overview

 

Sample Customers

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.
Cerner Corporation
Find out what your peers are saying about Fortinet FortiSIEM vs. NETSCOUT nGeniusONE and other solutions. Updated: May 2020.
861,524 professionals have used our research since 2012.