Fortinet FortiSIEM vs NETSCOUT nGeniusONE comparison

"The seamless integration with FortiGate is the solution's most valuable aspect."

"The most valuable feature is the dashboard. CMDB database collects data from a lot of pre-configured devices."

"FortiSIEM's best features are the dashboards and customization."

"The tool's most valuable feature stems from the fact that I can see a complete analysis, like all the incidents that have happened, and it detects everything in real-time."

"To add workers and even collectors is pretty easy."

"The interface is very easy to use. The connector in the core has FortiSIEM support from the vendor."

"FortiSIEM's log correlation is good."

"The most valuable features of the solution is its integration with other technologies, especially its ability to collect logs from Cisco and Aruba devices along with Fortinet products."

"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."

"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."

"It is a scalable solution."

"Stability-wise, I rate the solution a ten out of ten."

"We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE."

"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."

"It gives me the MOS, latency, and jitter."

"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."

"They need to integrate better with Cisco and Palo Alto."

"The deployment of the platform took some time to set up and configure."

"Network detection and response is a separate product."

"Our team tried configuring MS SQL database logs with Fortinet FortiSIEM, but it did not work for some time."

"Fortinet FortiSIEM could improve to extend to several locations or sites."

"If there is a configuration on the wrong side of the network or there are changes that result in harm to our IT infrastructure, the solution should immediately fix it."

"The support of the product changed recently, and I don't think it's for the better. They should work to improve the support they offer to clients."

"Its training can be improved. Its price also needs to be improved."

"The product is a little complicated."

"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."

"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."

"NETSCOUT nGeniusONE is a complex product since it deals in areas like network packet brokers and packet analysis, making the tool complicated for end users."

"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."

"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."

"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."

"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."

"This is probably more on the lower cost end of the spectrum compared to competing products. Fortinet's license model is based on events per second, which makes sense, but that's not typical. It makes it very hard to calculate what your costs are going to be as you scale the platform because some log sources, such as firewall logs, are very noisy, and there are lots and lots of events per second, but some of them are not. So, it becomes a bit of a science experiment trying to guess what your costs are going to be as you scale the solution. This is where other competing products perhaps have a more straightforward license model."

"Pricing is determined based on the customer's budget."

"The price is competitive."

"Its price can be better. We are Fortinet partners, so we can get discounts, but its price can be an issue at the beginning for others. There is a licensing scheme for every case. There are three licensing schemes that we can choose from."

"Manageable, however would be better as pay as you go versus CapEX."

"There is a need to make yearly payments towards the licensing charges attached to the product. The free version license of the product is available for two months."

"Please be cheaper and more simplified."

"FortiSIEM's licensing is based on EPS, and its pricing is competitive in the market."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"The platform is expensive."

"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."

"The scalability becomes very expensive quickly."

"We have a premium customized contract for the solution."

"The product is too expensive compared to other products."

"It is a little overall pricey and expensive, but you get what you pay for."

"I rate the price of NETSCOUT nGeniusONE a four out of five."