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Automate vs Nintex Process Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Automate boosts efficiency and reduces costs with easy deployment, allowing quick returns without extra IT staff.
Sentiment score
8.2
Nintex Process Platform reduces maintenance costs, increases efficiency, and provides ROI within a year despite some cost concerns.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
I've seen a good return on investment with Automate, as it streamlines processes and improves my productivity.
 

Customer Service

Sentiment score
7.4
Automate's customer service is praised for prompt, effective support, despite occasional language barriers and a challenging knowledge base.
Sentiment score
6.8
Nintex Process Platform customer service is generally well-received, though users desire quicker assistance and note technical support limitations.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
 

Scalability Issues

Sentiment score
7.2
Automate is scalable, enabling easy expansion with flexibility and load balancing, though some concerns about complexity and cost exist.
Sentiment score
6.9
Nintex Process Platform is generally scalable, effective on Office 365, yet faces challenges with on-premises infrastructure and pricing.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Automate is stable for my needs and is highly scalable, allowing the same workflow to serve numerous tasks effectively.
 

Stability Issues

Sentiment score
6.9
Automate v.11 is mostly stable and reliable, but resource-intensive, with occasional errors and crashes depending on task type.
Sentiment score
7.5
Users generally praise Nintex Process Platform's stability, noting improvements, reliable performance, and minor disruptions, with ratings averaging seven to nine.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
The stability is good and consistent, with no fluctuations in functioning.
 

Room For Improvement

Intelligent automation faces issues with usability, integration, and support, needing improvements in user interface, customization, and community engagement.
Enhancements needed in Nintex for usability, performance, integration, reporting, UI, deployment, AI integration, and support for custom code.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
Additionally, the deployment process should be easier.
 

Setup Cost

Automate offers flexible and cost-effective pricing, allowing multiple processes per bot, making it competitive against UiPath and Blue Prism.
Nintex Process Platform's subscription pricing is considered high compared to competitors, with significant costs for cloud-based user licensing.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Nintex Process Platform is expensive.
 

Valuable Features

Automate offers user-friendly automation with seamless integration, intuitive features, and cost-effective scalability, enhancing productivity and efficiency.
Nintex Process Platform offers scalable, no-code solutions with seamless integration, enhancing data management and workflow automation for enterprises.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
I find the ease of use from a programming perspective very valuable.
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
 

Categories and Ranking

Automate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
29
Ranking in other categories
Robotic Process Automation (RPA) (5th)
Nintex Process Platform
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Business Process Management (BPM) (12th), Process Automation (10th), Workload Automation (11th)
 

Mindshare comparison

Automate and Nintex Process Platform aren’t in the same category and serve different purposes. Automate is designed for Robotic Process Automation (RPA) and holds a mindshare of 2.0%, up 1.0% compared to last year.
Nintex Process Platform, on the other hand, focuses on Business Process Management (BPM), holds 1.9% mindshare, down 2.2% since last year.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Automate2.0%
UiPath Platform18.7%
Microsoft Power Automate17.3%
Other62.0%
Robotic Process Automation (RPA)
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Nintex Process Platform1.9%
Camunda16.5%
SAP Signavio Process Manager6.7%
Other74.9%
Business Process Management (BPM)
 

Featured Reviews

Ibukun Shweta - PeerSpot reviewer
Automation optimizes scheduling, but improvements needed in error reporting and script execution
In my particular use case, for session management, it would be better if I could get a more granular view into connectivity issues to servers. Sometimes, although your flows or tasks are running as scheduled, connecting to the servers can hit a snag without alerts or error logs to check. Some servers might need patching or could be affected by network issues or latency. The workflow sometimes gets stuck without clarity on the errors. An explicit error report would be helpful, especially when the connection fails unexpectedly. It's complex to analyze problems that might arise from firewall issues or other anomalies that could hinder the flow from executing as expected. The depth of these connection challenges would benefit from better debugging capabilities. As for improvements, if Automate wasn't designed primarily for script execution, that's understandable. However, for Linux, I would prefer to see less complexity in workflows to achieve a natural completion of scripts. There are features, such as 'wait for terminal output,' that should more intuitively detect completion based on the shell prompt. Improving those aspects would make Automate more efficient for my needs. Regarding error reporting, I think Automate should offer better error reporting when connecting to servers. Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully. This is a significant concern, especially with critical workloads where visibility into errors is essential.
Satya Singh - PeerSpot reviewer
Offers good integration capabilities and easy to learn and good stability
Nintex is still at the starting point of integrating with AI. It has integrated with a very small piece of artificial intelligence., like only integrated with the Google Cloud. There is a benefit, like a no-code and low-code solution. But, again, if you are a developer, especially if you are a hardcore developer, you are using your code knowledge, its skills, and all. And, suddenly, you are moving into the low-code solution, and then you will feel, like, so many things you can't achieve with the low-code solution. And in that case, you are looking for some custom development. And it's a little bit difficult in the Nintex area. Because they are totally dependent on the low-code solution, and you are looking at where you can implement your custom things. However, you can do that thing, but that will be a difficult task. Also, the outcome, whatever you are trying to get from such kind of custom development, will be a little bit difficult. Let's suppose, like, if you are working with a medium level of data or a small level of data that will be easier to handle with the Nintex. However, the bulk data on a high level of data would be difficult. I have been working with Nintex for the past three years. I've been able to create some really good products in different domains, including banking and insurance. Everything seems achievable, but there are a few things I'm missing. First, debugging can be a bit difficult in Nintex. You can't debug forms and workflows easily. This is something that could be improved in future releases. It requires some R&D. Second, I would like to see more integration with AI. There is some custom integration available through the gateway, but it would be great to have more AI-related features built into the platform.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
6%
Computer Software Company
17%
Financial Services Firm
17%
Educational Organization
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise4
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise24
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within our budget.
What do you like most about K2?
The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.
What needs improvement with K2?
The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.
 

Also Known As

HelpSystems Automate, Automate
K2 blackpearl, K2 Five, Nintex Workflow
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
SEA Corp, Omnicom Group, Verizon, STIHL
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: August 2025.
867,497 professionals have used our research since 2012.