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Fortra's Globalscape Managed File Transfer vs JSCAPE by Redwood comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Aspera Managed File Transfer
Sponsored
Ranking in Managed File Transfer (MFT)
13th
Average Rating
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Fortra's Globalscape Manage...
Ranking in Managed File Transfer (MFT)
12th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
11
Ranking in other categories
No ranking in other categories
JSCAPE by Redwood
Ranking in Managed File Transfer (MFT)
8th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Managed File Transfer (MFT) category, the mindshare of Aspera Managed File Transfer is 3.4%, up from 2.6% compared to the previous year. The mindshare of Fortra's Globalscape Managed File Transfer is 2.1%, down from 2.6% compared to the previous year. The mindshare of JSCAPE by Redwood is 2.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Michele Illiano - PeerSpot reviewer
Beneficial quick protocol, powerful, but limited use cases
Aspera Managed File Transfer should be packaged into another solution. Explaining to customers you need to have multiple solutions from multiple vendors for their use cases can get complicated for them to understand. The best way to propose a suite is to have an integrated suite where the customer could choose to license part of it. This solution could be one solution not two choices between 10 or 12 different solutions. The main feature of Aspera Managed File Transfer is the communication protocol, which is fast. There are a lot of different clients that are offering features related to these fast protocols. It's possible to create one unique suite that can handle this base protocol. It will be quite easy to propose to the customers.
Sumit Mundik - PeerSpot reviewer
The API call and file synchronization options are standout features
The GUI base is handy because you don't have to run commands. The dual interface accommodates Windows or Linux installations. The API call feature is valuable because we can build jobs in the solution but run them via external triggers. Most other products do not allow this type of action. The solution is user friendly so anyone can learn it with some background knowledge of managed file transfers, encryption, types of protocols, configuration, and key items for authentication. The advanced controls for security and compliance are important. Standard protocols are SFTP and FTP but compliance teams will not agree to FTP because any middleman can steal data with a user ID and password. Banking companies prefer SSH keys with authentication and the solution includes this feature. For example, IBM shares their public key to JP Morgan Chase's system and then IBM uses their private key to make connection. PGP encryption is also used to convert plain text to encrypted data that cannot be hacked without the private PGP key. There is an automated process for receiving and processing daily files or regulatory documentation. The file synchronization option stands out from competitor products. The advanced workflow engine allows you to write code for file or folder synchronizations. For example, an Excel sheet has 14 tabs and it is saved into the local FSX. The solution reads the tabs, converts each to a separate CSE file, and sends all 14 files to the destination S3 bucket. A job skeleton can be used from test to production so you don't have to build jobs from scratch in production. Once created in the test environment, jobs can be exported in the .JSON format and imported to production with minimal changes to the source or definition files. This is a great feature and saves a lot of time.
Madhu Bk - PeerSpot reviewer
Fast file transfers, good security, and helpful automation
Installation and configuration of JSCAPE is a bit complicated, providing the proper document helps to understand the tool and gain more knowledge on its features. The pricing of the JSCAPE MFT server seems higher considering some smaller businesses with a limited amount of budgets. To make it easier, the admin log and reporting system should be improved. I would appreciate it if the help and support team could more actively assist the users to resolve their Issues. Providing initial guidance would help new users to understand the UI.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main feature of Aspera Managed File Transfer is that it's an incredibly fast protocol, you can use all the bandwidth available. If I need to send large amounts of data this is the fastest protocol on the market. I have been using it for some minor projects and it is very powerful."
"Aspera Managed File Transfer is an optimal solution for customers who want to transfer large files to remote sites with lower bandwidth and in less time."
"Good user interface and ability to set up multiple file transfer jobs."
"Its ease of use is most valuable. Especially for the configuration of the rules, we don't need to have any scripting knowledge. Previously, we used to have a lot of custom scripts to transfer these files. Now, it's all managed in one place, and it's like a self-service. It's saving a lot of time for us."
"It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file actions."
"The Event Rules functionality is a key feature. It is very simple to understand and work with. If you have a support team that doesn't know anything about coding, they can really relate to the way event rules are designed. So, I try to make them as simplistic as possible when we create file transmissions. When I first started working in Globalscape, a lot of the file transmissions were handled through Advanced Workflow, which is a similar product. We had a lot of scripts in Advanced Workflow. I moved them to Event Viewer in Globalscape because of the simplicity of building scripts and understanding how they work. It literally takes 5 to 10 minutes to set one up, but if you're in an advanced workflow, it could take an hour to two hours to understand via code what it is actually doing. It has definitely been a plus."
"The High Security Module is valuable. It allows for increased security. It allows me to integrate Globalscape with our Active Directory. So, we manage all our customer accounts outside of Globalscape, and it allows us to import them with LDAP queries. It's very convenient. It also gives our customers the confidence that it's a very secure product."
"The Advanced Workflow Engine it comes with is brilliant because it allows us to create scripts and perform behind-the-scenes jobs that would otherwise require a third-party solution... You would have to create a special code on the outside to get all that other stuff done in the background. With Globalscape, we can get all of that done in one package."
"The most effective feature is its advanced workflow engine. Another feature is the flexibility of the code we use to create tasks."
"It made things easier. Before, there were five to 10 different software solutions spread out over 10 different servers. Now, everything is being centralized into one location; facilitating, supporting, maintaining, training people, etc. There have been gains just because Globalscape EFT is more efficient at moving things around than our previous other applications. For instance, if I am connecting to someone over the Internet or transmitting for the client, the speed of transmitting those files through SFTP is 20% to 30% faster than our previous automated solution. Therefore, we have seen time savings."
"The fact that it is Windows-based was a huge factor for us because most of our endpoints are Windows-based. And the ability to configure it means standardization is available with the product."
"Valuable features include a comprehensive management UI and a strictly controlled managed file transfer."
"It is easy to transfer large sets of files."
"JSCAPE's automation can obliterate manual file transfer processes, salvaging precious time and vanquishing the chances of errors."
"The user-friendly interface has made it easy for fresh users to adopt it."
"The automation part of JSCAPE by Redwood is great because you can set up a scheduled delivery with files and be notified if the transfer was successful."
"It offers audit trails and reporting tools, allowing users to track file transfers, monitor user activities, and produce regulatory compliance reports."
"The user interface feels easy to use."
"It helped in confidentially transferring files with a vast number of servers available with no external applications required."
 

Cons

"Deployment is complex and it was difficult to get support."
"Aspera Managed File Transfer should be packaged into another solution. Explaining to customers you need to have multiple solutions from multiple vendors for their use cases can get complicated for them to understand."
"The solution's pricing is high and should be reduced."
"Another area for improvement is the ARM (Auditing and Reporting Module) database, in terms of accuracy and the data being logged."
"It could improve its operations by incorporating real-time collaboration features like those offered by platforms such as Microsoft OneDrive and Office 365."
"I do have some complaints or concerns around the centralized platform for the management of file transfer operations, and I know that they're working towards a better solution there. At its core, it's a good feature, but needs some improvements. I would like to see a web interface so that there is universal support across versions, because we have test and production environments that aren't always in sync. It would be nice to have one administrative interface to access both."
"In the beginning, it could be considered a bit challenging."
"There are two ways to install Globalscape: as a standalone server or as a high-availability server, either Active-Active or Active-Standby. We are currently using standalone servers. That means if we want to upgrade the software, I shut down one of the two back-end servers, upgrade the software, make sure everything is correct, and then turn traffic back on to that one. I then proceed to upgrade the second server. With their high-availability solution, that is not a possibility. Both servers have to be shut down to perform the upgrade. We're a 24/7 shop. We don't have a window where we can have downtime."
"The solution lags a bit when thousands of jobs, multiple users, and multiple developers are accessing it at the same time."
"The folder monitoring services need improvement. Currently, with the folder monitoring services in Globalscape, if any changes are made to our firewalls, network, or something else that affects the directory services where the files are located, for some reason, the folder monitoring services get cut out, and the files are left there. They remain in the folder without being sent. I have over 50 file transmission processes that I would have to go to manually re-drop a file into the folder so that it processes the file transmission. There are times where even though I re-drop a file, it still doesn't work. In that case, I have to resynchronize the folder monitoring process, and it is a very big headache on my side that I have to deal with. It is not only related to Globalscape or their development team. It is on our side too. I just sent a support case where we found out yesterday that we had a file transmission that hasn't run in a whole year, and it was an important one. No one on the business side or the IT support side, as well as the vendor, had indicated that the file wasn't received or the data hadn't been updated. I found out that it was the folder monitoring service that was the problem when I initially had the problem last October, and this was the file that I just missed. So, I re-dropped the file in yesterday, and the monitor worked. It runs every week, so we sent a file to that folder, and it processed that out."
"We need some capability for faster transfers and large file transfers. If we want to transfer a terabyte file, it is not capable of doing that right now. They say it is possible, but we are not able to do so with our environment."
"The price is too high and the product line is too complex."
"The GUI has to be enhanced."
"The JSCAPE team could create detailed documents or blogs on how to troubleshoot certain errors that come over in integration with existing environment tools."
"They could create an in-depth document so that any user with little to no background can implement this and use the software effectively."
"Improving the error handling feature can help users to identify and resolve issues more quickly and efficiently."
"Support for more complicated workflows, such as conditional logic or branching, could be added to allow users to create more advanced automation processes."
"Database crashing was seen whenever there was an overload."
"Setup is time-consuming."
 

Pricing and Cost Advice

"Aspera Managed File Transfer is not an inexpensive solution. I am not aware of many competitors to determine how affordable the price is overall."
"It offers excellent value and its pricing is straightforward, making it easy to acquire, set up, and use."
"It is a very good product in terms of purchase. It didn't cost that much, even with the way we had scaled and architecturally put things in place. It is definitely comparable to other products."
"The solution is reasonably priced in comparison to other products."
"The on-prem licensing is very good. It's a perpetual license and I would advise others to purchase that license. That way, you don't have to pay yearly."
"We are paying around 30K per year."
"It is much more competitively priced. Axway is probably three or four times more expensive than Globalscape. I like the server-based license. It's easier to manage than a seat license, which our previous product Axway had. Axway's license model is to charge by the account while Globalscape's model is by the server. It is much simpler and much easier when audit time comes."
"A large factor in our decision to go with Globalscape was the price."
"Maintenance and services for Globalscape EFT have an annual price tag, and it is not cheap."
"The software is expensive compared to other vendors."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
11%
Computer Software Company
8%
Insurance Company
8%
Financial Services Firm
21%
Computer Software Company
13%
Healthcare Company
7%
Energy/Utilities Company
6%
Financial Services Firm
15%
Manufacturing Company
12%
Retailer
12%
Computer Software Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Aspera Managed File Transfer?
Aspera Managed File Transfer is an optimal solution for customers who want to transfer large files to remote sites wi...
What needs improvement with Aspera Managed File Transfer?
The solution's pricing calculation needs revision to be more competitive
What advice do you have for others considering Aspera Managed File Transfer?
Aspera Managed File Transfer has superior technology. Overall, I rate Aspera Managed File Transfer a nine out of ten.
What do you like most about Globalscape Managed File Transfer?
It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and complia...
What is your experience regarding pricing and costs for Globalscape Managed File Transfer?
It offers excellent value and its pricing is straightforward, making it easy to acquire, set up, and use. While there...
What needs improvement with Globalscape Managed File Transfer?
If Globalscape has a higher number of tasks, performance issues will occur. It will get hung, and then we need to res...
What do you like most about JSCAPE?
The product's most valuable feature is the high availability clustering.
What is your experience regarding pricing and costs for JSCAPE?
I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
What needs improvement with JSCAPE?
JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamp...
 

Also Known As

No data available
Globalscape GlobalSCAPE Managed File Transfer
No data available
 

Learn More

Video not available
Video not available
 

Overview

 

Sample Customers

Gwinnett County Public Schools, Evonik, Voith, BITMARCK, Oracle
Information Not Available
BAE Systems, ABN AMRO, Boeing, Bank of America, Dassault Falcon Jet Corp, Bank of Montreal, General Dynamics, Bank of Taiwan, General Electric, Citibank Canada, Honeywell, CreditSuisse, L-3 Communications, Columbia University, Harvard Medical School, Kaplan Higher Education, Northwest Christian College, Kaiser Permanente, Share Builder, Procter & Gamble, TransUnion, Roche Diagnostics, BASF, 1-800-Contacts, Canon, AMPM, Daimler AG, Coach, Edwards Brothers, USB Financial Services
Find out what your peers are saying about Fortra's Globalscape Managed File Transfer vs. JSCAPE by Redwood and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.