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GoAnywhere MFT vs JSCAPE by Redwood comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoAnywhere MFT
Ranking in Managed File Transfer (MFT)
2nd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
No ranking in other categories
JSCAPE by Redwood
Ranking in Managed File Transfer (MFT)
6th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Managed File Transfer (MFT) category, the mindshare of GoAnywhere MFT is 8.3%, up from 5.8% compared to the previous year. The mindshare of JSCAPE by Redwood is 2.7%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Earl Diem - PeerSpot reviewer
Key to our workflow and our workload automation strategy, helping us trade and consume files
File monitors are one of the most valuable features. We have about 400 file monitors running in GoAnywhere. They monitor the NAS locations where files arrive, and they kick off workflows. When a file arrives, GoAnywhere will identify that the file is there, move it to a consumption zone, then reach out to our enterprise scheduler through a REST API call. The solution helps centralize the exchange of data between systems, employees, customers, and trading partners. It's very central and that's pretty important. We generally move about 3,000 files a day, between our partners and internal workflows. My team really likes the intuitiveness of GoAnywhere's user interface. For example, my automation team has a file coming in from a bank, a file that needs to be unzipped, reformatted, re-zipped up, and then put into another folder where another team is going to consume it. Because of all the progressive elaboration—the project started a year ago—the format of the file is not the same. We addressed it with GoAnywhere instead of having the producer of the file change the format. That's how flexible it is for us. And looking at the comprehensiveness of GoAnywhere's workflow features, we use it pretty extensively for working with files. Stonebranch is our enterprise automation platform, but we don't really do any file work with Stonebranch. We chose to use GoAnywhere, our MFT tool, to move and manipulate files. The solution also connects to popular ICAP servers and that's pretty important to our security guys when it comes to preventing malware and other malicious content from entering our organization. The connection to popular ICAP servers, so that content is inspected for sensitive information like credit cards, is pretty important. We're a financial institution and a lot of the data we work with has PAN data and card numbers in it, coming in from partners.
Akshatha Ramesh - PeerSpot reviewer
Good automation, no complex coding, and high-level data encryption
When it comes to performance and scalability, JSCAPE is a highly reliable software, however, I would suggest a few improvements: 1. The documentation needs a revamp for a better understanding of the features of the tool. 2. Customer service can be offered on call or chat. 3. The initial setup is time-consuming; it could use a video tutorial. 4. UI can be improved in terms of look and feel. 5. Documentation should be provided for a majority of newly released features as these can be difficult for a layman to use without proper instructions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When we first started using it, SecureMail, or the ability to securely send mail to end users, as a single file or as a package of files, was very helpful for sending large packets of files. We could not send that through traditional email."
"The most valuable feature is the ability to call a workflow from another workflow. That really gives you an edge by increasing reusability and speeding up development time. You can create a workflow which is a type of template and then call that workflow from any other workflow... It has sped up development time by 80 to 90 percent."
"If it's dealing with SFTP or any kind of secure transfer, we don't hear about it. It's good. Everything works."
"Fortra's GoAnywhere MFT offers robust security as its most valuable feature."
"The solution is easy to learn and user-friendly, which makes it accessible even to those without programming backgrounds and extensive scripting training. Newcomers can quickly get to grips with the platform, and as it's a more object-oriented application, it's easier to use and program."
"The most valuable feature is customer data transfers for traditional SFTP. Some of our biggest customers are on the platform, and it works out very well for us as a big selling point."
"The most valuable feature of MFT is the security it provides for our data. MFT allows us to add additional authorization and passwords to any file attachments we send via email, and also to limit the number of times the recipient can download the file."
"File monitors are one of the most valuable features. We have about 400 file monitors running in GoAnywhere. They monitor the NAS locations where files arrive, and they kick off workflows. When a file arrives, GoAnywhere will identify that the file is there, move it to a consumption zone, then reach out to our enterprise scheduler through a REST API call."
"One of the standout features of this particular tool is its automation capabilities."
"It is easy to transfer large sets of files."
"The tool can transfer files of any size and type without any issue."
"We receive customized email notifications and alerts regarding user activities and the number of login attempts."
"JSCAPE's automation can obliterate manual file transfer processes, salvaging precious time and vanquishing the chances of errors."
"It offers audit trails and reporting tools, allowing users to track file transfers, monitor user activities, and produce regulatory compliance reports."
"It is a reliable and easy-to-operate platform for secure file transfers."
"Triggers are something that is very useful as they automate the use of boilerplate code, and we can define certain functionality of certain tasks also."
 

Cons

"I want to be able to use GoAnywhere to create customizable reports that I can share with the MSP containing any information related to file transfers."
"The technical support response time has room for improvement."
"On the platform side, I would like to see some improvements in the dashboarding and telemetry data."
"I tried to copy a file from an S3 bucket to another storage class. I don't know if it is a limitation from AWS, not the MFT. If I copy a file from the AWS S3 bucket to that storage class, it can't be transferred. It says that I can't remember the exact error, but it cannot be processed. I want MFT to be more compatible with cloud-based applications or services like AWS."
"The reporting could be more customizable."
"There's not a lot of improvement I can think of. Maybe in the tools section, they have an SQL Wizard and a URL Wizard, which are really good. I think that the SQL Wizard might need some improvement. I don't know how to improve it, but it's just a little slow here and there."
"I would like to be able to do MFA and reset the password via email."
"The technical support has room for improvement."
"The GUI has to be enhanced."
"The documentation part can be improved to be more precise for beginners to understand the advanced features of the tool."
"Improving the error handling feature can help users to identify and resolve issues more quickly and efficiently."
"They could create an in-depth document so that any user with little to no background can implement this and use the software effectively."
"The user interface is something that has to be worked on."
"Support for more complicated workflows, such as conditional logic or branching, could be added to allow users to create more advanced automation processes."
"Providing initial guidance would help new users to understand the UI."
"JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps."
 

Pricing and Cost Advice

"The product's pricing is reasonable."
"It would be good for the company to explore a modular approach to selling the product so it could be cheaper and more attractive to users."
"Pricing is based on a one-time license."
"The cost is fine. It is probably the best software that I've had for the money that we spend for it. I am not aware of any costs in addition to the standard licensing fees. I don't pay for it. IT pays for it."
"Its pricing is fair. It is not the most expensive, and it is not the cheapest. For what we get in our environment, the pricing model works pretty well."
"HelpSystems GoAnywhere MFT is very reasonably priced for the value it brings."
"It is very attractive. In terms of the capacity of the product and functionality, it is a good price."
"GoAnywhere's price is justified by its features and the time it saves me."
"The software is expensive compared to other vendors."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
9%
Healthcare Company
8%
Financial Services Firm
15%
Retailer
11%
Computer Software Company
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortra's GoAnywhere MFT?
GoDrive eliminates the need to use the exchange server for file sharing.
What needs improvement with Fortra's GoAnywhere MFT?
The technical support response time has room for improvement.
What do you like most about JSCAPE?
The product's most valuable feature is the high availability clustering.
What is your experience regarding pricing and costs for JSCAPE?
I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
What needs improvement with JSCAPE?
JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps. We handle cybersecurity ourselves with proprietary technologies for the netwo...
 

Also Known As

HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
No data available
 

Overview

 

Sample Customers

McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
BAE Systems, ABN AMRO, Boeing, Bank of America, Dassault Falcon Jet Corp, Bank of Montreal, General Dynamics, Bank of Taiwan, General Electric, Citibank Canada, Honeywell, CreditSuisse, L-3 Communications, Columbia University, Harvard Medical School, Kaplan Higher Education, Northwest Christian College, Kaiser Permanente, Share Builder, Procter & Gamble, TransUnion, Roche Diagnostics, BASF, 1-800-Contacts, Canon, AMPM, Daimler AG, Coach, Edwards Brothers, USB Financial Services
Find out what your peers are saying about GoAnywhere MFT vs. JSCAPE by Redwood and other solutions. Updated: January 2025.
841,004 professionals have used our research since 2012.