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GoAnywhere MFT vs JSCAPE by Redwood comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoAnywhere MFT
Ranking in Managed File Transfer (MFT)
2nd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
No ranking in other categories
JSCAPE by Redwood
Ranking in Managed File Transfer (MFT)
5th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Managed File Transfer (MFT) category, the mindshare of GoAnywhere MFT is 8.6%, up from 5.8% compared to the previous year. The mindshare of JSCAPE by Redwood is 2.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Earl Diem - PeerSpot reviewer
Key to our workflow and our workload automation strategy, helping us trade and consume files
File monitors are one of the most valuable features. We have about 400 file monitors running in GoAnywhere. They monitor the NAS locations where files arrive, and they kick off workflows. When a file arrives, GoAnywhere will identify that the file is there, move it to a consumption zone, then reach out to our enterprise scheduler through a REST API call. The solution helps centralize the exchange of data between systems, employees, customers, and trading partners. It's very central and that's pretty important. We generally move about 3,000 files a day, between our partners and internal workflows. My team really likes the intuitiveness of GoAnywhere's user interface. For example, my automation team has a file coming in from a bank, a file that needs to be unzipped, reformatted, re-zipped up, and then put into another folder where another team is going to consume it. Because of all the progressive elaboration—the project started a year ago—the format of the file is not the same. We addressed it with GoAnywhere instead of having the producer of the file change the format. That's how flexible it is for us. And looking at the comprehensiveness of GoAnywhere's workflow features, we use it pretty extensively for working with files. Stonebranch is our enterprise automation platform, but we don't really do any file work with Stonebranch. We chose to use GoAnywhere, our MFT tool, to move and manipulate files. The solution also connects to popular ICAP servers and that's pretty important to our security guys when it comes to preventing malware and other malicious content from entering our organization. The connection to popular ICAP servers, so that content is inspected for sensitive information like credit cards, is pretty important. We're a financial institution and a lot of the data we work with has PAN data and card numbers in it, coming in from partners.
Akshatha Ramesh - PeerSpot reviewer
Good automation, no complex coding, and high-level data encryption
When it comes to performance and scalability, JSCAPE is a highly reliable software, however, I would suggest a few improvements: 1. The documentation needs a revamp for a better understanding of the features of the tool. 2. Customer service can be offered on call or chat. 3. The initial setup is time-consuming; it could use a video tutorial. 4. UI can be improved in terms of look and feel. 5. Documentation should be provided for a majority of newly released features as these can be difficult for a layman to use without proper instructions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The SFTP and encryption functionality works well, and SFTP is the bulk of what we use."
"It enabled us to allocate staff toward other work. All the time that we would have wasted worrying about this stuff and correcting problems is put into other parts of our job. That's one of the best things about it, is that we don't waste time on these projects. We just don't have to worry about them because it lets us know if there's a problem."
"All of it is valuable, but the most valuable would be the ability to release medical records without having a limitation for size and not having to deal with the fax machine."
"The security and vendor management features are helpful in terms of providing access to data."
"The use of this product has helped improve our organization and its ability to send or receive. It has done this by allowing us to remove any homegrown process and centralize needed actions."
"Scheduling is valuable. You can schedule a transfer for any time you want. It can be hourly, daily, monthly, or yearly. You can transfer the file on AWS, Azure, or SharePoint."
"The most valuable feature of MFT is the security it provides for our data. MFT allows us to add additional authorization and passwords to any file attachments we send via email, and also to limit the number of times the recipient can download the file."
"It streamlines the files. Anyone can go pick up the file that we give access to. It is great."
"Automating and managing the file transfer using JSCAPE has decreased the manual interventions necessary and increased the organization's efficiency and productivity."
"It is easy to transfer large sets of files."
"The user interface feels easy to use."
"JSCAPE's automation can obliterate manual file transfer processes, salvaging precious time and vanquishing the chances of errors."
"The speed of transferring large datasets is super quick, which allows us to work on multiple tasks at a time."
"We can send the data quickly and securely."
"It is a reliable and easy-to-operate platform for secure file transfers."
"The JSCAPE MFT Server offers support for diverse protocols such as FTP(S), SFTP, SCP, AFTP, OFTP, and TFPT."
 

Cons

"There's one persnickety issue about NAS permissions. That is a problem we have run into with GoAnywhere. I would like to see more focus on compatibility with/enforcement of user roles and access permissions across NAS, among other things. We have filed a couple of tickets on that in the past."
"One of the things that I wish is to not necessarily have to set up a username and password for people with whom we don't frequently share files. For instance, if I want to share files with a patient who is not somebody with whom we share files all the time, I would like them to somehow verify who they are and be able to push the file to them. I shouldn’t have to set them up as a user with a password. It should be almost like Dropbox."
"The reporting could be more customizable."
"For us, it is perfect. It is a good solution that we are using, and we are going to continue to do so. However, it should be advertised more as a solution. I did not see it out there beforehand."
"The security features must be updated regularly."
"API functionality wasn't part of our initial unit testing because it wasn't necessary then. However, shortly after implementing GoAnywhere, two different vendors approached us to do API transactions. We checked to see if GoAnywhere could do this and found that it was supposed to have that capability, but it broke down."
"I tried to copy a file from an S3 bucket to another storage class. I don't know if it is a limitation from AWS, not the MFT. If I copy a file from the AWS S3 bucket to that storage class, it can't be transferred. It says that I can't remember the exact error, but it cannot be processed. I want MFT to be more compatible with cloud-based applications or services like AWS."
"The process of adding a vendor is very easy. You just point and click. You create your job, schedule, and project, and off you go. You just need to know what the processes do when you add in a new job that runs daily and so on. For us, it is not a problem, but maybe the documentation on that could be a little more straightforward. We, however, have no problems figuring that out. It is pretty straightforward for us."
"JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps."
"The initial setup and configuration are time-consuming."
"The JSCAPE team could create detailed documents or blogs on how to troubleshoot certain errors that come over in integration with existing environment tools."
"The initial setup is a bit hectic during the installation."
"Support for more complicated workflows, such as conditional logic or branching, could be added to allow users to create more advanced automation processes."
"With constant software releases and updates, detailed notifications and documentation on the improvements along with the comparison of the past and present features would be helpful to understand and use it better."
"The user interface is something that has to be worked on."
"Enhancing the user interface would make it more accessible and appealing to the new users and it will definitely enhance the user experience."
 

Pricing and Cost Advice

"The product's pricing is reasonable."
"When it comes to secure systems that we have used, the price point can get a whole lot higher. You might end up saving in the short term with other solutions, but are you getting a secure product? Do you feel confident in that? Will you be able to get any support afterward? From my experience, based on the price point and the service that we got, it was a good value for our money."
"Compared to other tools it's less expensive."
"GoAnywhere's price is justified by its features and the time it saves me."
"GoAnywhere was the most attractively priced product that met our needs. In our PoC it really came down to MOVEit and GoAnywhere, and GoAnywhere's pricing was about 30 percent less."
"HelpSystems GoAnywhere MFT is very reasonably priced for the value it brings."
"It would be good for the company to explore a modular approach to selling the product so it could be cheaper and more attractive to users."
"Fortra's GoAnywhere MFT pricing is competitive."
"The software is expensive compared to other vendors."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
12%
Computer Software Company
10%
Healthcare Company
9%
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
10%
Retailer
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortra's GoAnywhere MFT?
GoDrive eliminates the need to use the exchange server for file sharing.
What needs improvement with Fortra's GoAnywhere MFT?
The technical support response time has room for improvement.
What do you like most about JSCAPE?
The product's most valuable feature is the high availability clustering.
What is your experience regarding pricing and costs for JSCAPE?
I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
What needs improvement with JSCAPE?
JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps. We handle cybersecurity ourselves with proprietary technologies for the netwo...
 

Also Known As

HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
No data available
 

Overview

 

Sample Customers

McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
BAE Systems, ABN AMRO, Boeing, Bank of America, Dassault Falcon Jet Corp, Bank of Montreal, General Dynamics, Bank of Taiwan, General Electric, Citibank Canada, Honeywell, CreditSuisse, L-3 Communications, Columbia University, Harvard Medical School, Kaplan Higher Education, Northwest Christian College, Kaiser Permanente, Share Builder, Procter & Gamble, TransUnion, Roche Diagnostics, BASF, 1-800-Contacts, Canon, AMPM, Daimler AG, Coach, Edwards Brothers, USB Financial Services
Find out what your peers are saying about GoAnywhere MFT vs. JSCAPE by Redwood and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.