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Fortra's GoAnywhere MFT vs JSCAPE by Redwood comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's GoAnywhere MFT
Ranking in Managed File Transfer (MFT)
2nd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
No ranking in other categories
JSCAPE by Redwood
Ranking in Managed File Transfer (MFT)
6th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Managed File Transfer (MFT) category, the mindshare of Fortra's GoAnywhere MFT is 7.8%, up from 5.5% compared to the previous year. The mindshare of JSCAPE by Redwood is 2.5%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Earl Diem - PeerSpot reviewer
Key to our workflow and our workload automation strategy, helping us trade and consume files
File monitors are one of the most valuable features. We have about 400 file monitors running in GoAnywhere. They monitor the NAS locations where files arrive, and they kick off workflows. When a file arrives, GoAnywhere will identify that the file is there, move it to a consumption zone, then reach out to our enterprise scheduler through a REST API call. The solution helps centralize the exchange of data between systems, employees, customers, and trading partners. It's very central and that's pretty important. We generally move about 3,000 files a day, between our partners and internal workflows. My team really likes the intuitiveness of GoAnywhere's user interface. For example, my automation team has a file coming in from a bank, a file that needs to be unzipped, reformatted, re-zipped up, and then put into another folder where another team is going to consume it. Because of all the progressive elaboration—the project started a year ago—the format of the file is not the same. We addressed it with GoAnywhere instead of having the producer of the file change the format. That's how flexible it is for us. And looking at the comprehensiveness of GoAnywhere's workflow features, we use it pretty extensively for working with files. Stonebranch is our enterprise automation platform, but we don't really do any file work with Stonebranch. We chose to use GoAnywhere, our MFT tool, to move and manipulate files. The solution also connects to popular ICAP servers and that's pretty important to our security guys when it comes to preventing malware and other malicious content from entering our organization. The connection to popular ICAP servers, so that content is inspected for sensitive information like credit cards, is pretty important. We're a financial institution and a lot of the data we work with has PAN data and card numbers in it, coming in from partners.
Akshatha Ramesh - PeerSpot reviewer
Good automation, no complex coding, and high-level data encryption
When it comes to performance and scalability, JSCAPE is a highly reliable software, however, I would suggest a few improvements: 1. The documentation needs a revamp for a better understanding of the features of the tool. 2. Customer service can be offered on call or chat. 3. The initial setup is time-consuming; it could use a video tutorial. 4. UI can be improved in terms of look and feel. 5. Documentation should be provided for a majority of newly released features as these can be difficult for a layman to use without proper instructions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scheduling is valuable. You can schedule a transfer for any time you want. It can be hourly, daily, monthly, or yearly. You can transfer the file on AWS, Azure, or SharePoint."
"When we were doing the demo, we took one project from the old system and got it running in GoAnywhere in less than 30 minutes. That says a lot. I've written queries and understand code, so I'm not a novice. Still, I think that's pretty impressive for a software product to be able to deliver a functional use case in half an hour."
"It is very easy to use. It is easy to create projects in a graphical environment. The configuration and the setup of the environment is very easy"
"Fortra's GoAnywhere MFT supports the PeSIT protocol."
"GoDrive eliminates the need to use the exchange server for file sharing."
"If I have a job that I need to run on the system and I want the data transferred, I can use GoAnywhere and schedule it on a daily basis, a weekly basis, or whatever, and it does the job for me to transfer the files over to the other systems, or back and forth."
"All of it is valuable, but the most valuable would be the ability to release medical records without having a limitation for size and not having to deal with the fax machine."
"Transactions transfer in close to real time. Sometimes it takes a little bit of time because of the volume that we have, but the transactions transfer in seconds to the external platform."
"It offers audit trails and reporting tools, allowing users to track file transfers, monitor user activities, and produce regulatory compliance reports."
"It keeps a clear record of all the file transfers that take place, the person who initiated them, and the outcome of the execution."
"It helped in confidentially transferring files with a vast number of servers available with no external applications required."
"The automation part of JSCAPE by Redwood is great because you can set up a scheduled delivery with files and be notified if the transfer was successful."
"Automating and managing the file transfer using JSCAPE has decreased the manual interventions necessary and increased the organization's efficiency and productivity."
"The tool can transfer files of any size and type without any issue."
"JSCAPE provides high-level data encryption, which can help us share confidential and time-sensitive data across our global partners without any hassle."
"We can send the data quickly and securely."
 

Cons

"There are a number of built-in tasks in GoAnywhere. One, in particular, the write to CSV task, is slow. If you have, say, 100,000 records in your row set and you want to write them to a CSV file, it takes a long time. That definitely requires performance improvement."
"There's not a lot of improvement I can think of. Maybe in the tools section, they have an SQL Wizard and a URL Wizard, which are really good. I think that the SQL Wizard might need some improvement. I don't know how to improve it, but it's just a little slow here and there."
"Upgrading was a challenge and I ran into some problems along the way."
"On the platform side, I would like to see some improvements in the dashboarding and telemetry data."
"I like that you can tweak the interface so much, but it would be nice to be able to tweak it some more. The ability to further tweak the interface would be advantageous, as our end users had some questions about modifications that we could not address."
"For training, there should be some sites or resources on YouTube or Udemy. They do not have that currently."
"In some scenarios, when you are in a cluster environment, the load-balancing capabilities of the gateway need to be improved a little. This functionality needs some improvement."
"There is a function referred to as write CSV, to write a general text file. In this scenario of creating a simple text file, I ran into a situation where, if the product saw a quote or a double-quote in the data, it started wrapping all the text fields in double-quotes. The request I put in asks them to provide a feature that leaves my data alone and does not interpret anything."
"Providing initial guidance would help new users to understand the UI."
"The cost of the tool is relatively high and can pose a problem to medium and small-scale companies who are trying to overcome their on-premise server limitations."
"Enhancing the user interface would make it more accessible and appealing to the new users and it will definitely enhance the user experience."
"The user interface is something that has to be worked on."
"The documentation part can be improved to be more precise for beginners to understand the advanced features of the tool."
"The initial setup and configuration are time-consuming."
"JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps."
"The product's pricing needs improvement."
 

Pricing and Cost Advice

"The product is not cheap, but it is not expensive."
"The cost of GoAnywhere versus the value it brings to our data transfer operations is reasonable... The cost is relatively expensive but, back to the car analogy, that's to be expected with a Ferrari."
"GoAnywhere's price is justified by its features and the time it saves me."
"Fortra's GoAnywhere MFT pricing is competitive."
"Compared to other tools it's less expensive."
"HelpSystems GoAnywhere MFT is very reasonably priced for the value it brings."
"I get the invoices, and its price is fine and appropriate. It is well priced. Even if it was double the price, we'd use it. For us, it is indispensable. We're not going to go anywhere else. There are no additional costs. Its licensing is good. There is just one charge that we get. That's it."
"Its pricing is fair. It is not the most expensive, and it is not the cheapest. For what we get in our environment, the pricing model works pretty well."
"The software is expensive compared to other vendors."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
8%
Healthcare Company
8%
Financial Services Firm
15%
Retailer
11%
Computer Software Company
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortra's GoAnywhere MFT?
GoDrive eliminates the need to use the exchange server for file sharing.
What needs improvement with Fortra's GoAnywhere MFT?
The technical support response time has room for improvement.
What do you like most about JSCAPE?
The product's most valuable feature is the high availability clustering.
What is your experience regarding pricing and costs for JSCAPE?
I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
What needs improvement with JSCAPE?
JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps. We handle cybersecurity ourselves with proprietary technologies for the netwo...
 

Also Known As

HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
No data available
 

Overview

 

Sample Customers

McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
BAE Systems, ABN AMRO, Boeing, Bank of America, Dassault Falcon Jet Corp, Bank of Montreal, General Dynamics, Bank of Taiwan, General Electric, Citibank Canada, Honeywell, CreditSuisse, L-3 Communications, Columbia University, Harvard Medical School, Kaplan Higher Education, Northwest Christian College, Kaiser Permanente, Share Builder, Procter & Gamble, TransUnion, Roche Diagnostics, BASF, 1-800-Contacts, Canon, AMPM, Daimler AG, Coach, Edwards Brothers, USB Financial Services
Find out what your peers are saying about Fortra's GoAnywhere MFT vs. JSCAPE by Redwood and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.