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Fortra's JAMS vs IBM Workload Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024
 

Categories and Ranking

Fortra's JAMS
Ranking in Workload Automation
5th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
33
Ranking in other categories
No ranking in other categories
IBM Workload Automation
Ranking in Workload Automation
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Workload Automation category, the mindshare of Fortra's JAMS is 1.5%, down from 1.8% compared to the previous year. The mindshare of IBM Workload Automation is 8.4%, up from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Rob Grafrath - PeerSpot reviewer
We can scale up our organization's scheduling and automation without having to add staff to the department
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.
Ilhami Arikan - PeerSpot reviewer
With an easy setup phase in place, agent-based installation can be done in minutes
Sometimes we have issues with the solution's stability. So, stability can be improved. Reporting and visibility of the solution need improvement. These days, we need more visibility. We need to access the logs and databases easily. You need to keep track of the running number of logs, like which ones are executed, completed, etc. So if there would be a good reporting dashboard, then it would be good. There's room for improvement in the solution since it is a challenging thing when we want to use the solution's technology with our new technologies. For example, if we need to use TWS on our OpenShift platform, the solution's API is not capable enough. So the product itself needs to be aligned with new technologies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."
"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"The most valuable aspect of JAMS is its robustness."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"I have supported this product in literally 100s of different environments and its unmatched in its ability to scale to any size."
"The most valuable feature of IBM Workload Automation is its holistic view, which helps me find technical solutions quickly. For instance, if a customer has an issue completing their workload within a specific time frame, the tool provides enough information to identify and resolve the issue. One of the main challenges is dealing with data infrastructure problems and pending updates. Workload Automation helps me leverage current AI capabilities to recommend architectural updates to avoid these issues. It also allows me to balance CPU usage effectively, ensuring service level agreements are met. The interface is user-friendly and facilitates this process smoothly."
"Technical support from IBM is very good."
"Jobs can be triggered in multiple nodes."
"IBM Workload Automation provides good performance and monitoring."
"Jobs can be triggered in multiple nodes."
"The support from Cisco is very good. I was with them as a company for 40 years"
"The most important feature is the creation of folders. It's a really great feature because you can organize the process with naming conventions."
 

Cons

"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."
"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."
"The product does not allow the users to cut and paste the job names from the screen."
"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."
"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."
"The schedule refreshes daily and that's a challenge for us."
"The solution should offer more free technical sessions to customers so that they can gain more experience or learn more about how to use it."
"The solution's installation could be improved because the customers have to do it all the time."
"Slow down on the releases a bit. I fully understand that IWA functionality is increasing at an amazing rate, but trying to keep up with the upgrades is rough."
"It would be helpful to have a mobile app that could be used to follow the job schedule."
"Scalability-wise, it can be a little bit challenging."
"There should be more custom documentation, specifically around Java APIs. There should also be more training. In terms of features, we are currently using only 50% of its features. We don't use all features that are available, but there is always room for improvement in all of the tools."
"It should support other schedulers that aren't IBM products."
 

Pricing and Cost Advice

"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"It's expensive, to be honest, but it does the job."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"The product is reasonably priced, and we don't have any add-ons."
"It is about one-third of the cost of a controller."
"We transitioned from a server license to per job license, and that saved us a lot money."
"To my knowledge, IWA is the only WLA product that will provide "parallel tracking" capability to assist in upgrading from one platform to IWA."
"The solution is a little bit expensive."
"Pricing depends on the number of agents that you install."
"The solution's pricing is affordable."
"The contract is with the customer with whom we are working, so IBM is not directly involved in this."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Healthcare Company
11%
Manufacturing Company
9%
Financial Services Firm
32%
Computer Software Company
9%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...
What needs improvement with JAMS?
The error messages from JAMS need clarification, hindering our ability to resolve issues swiftly. The JAMS client requires attention. Its behavior can be erratic, and certain features lack intuitiv...
What needs improvement with IBM Workload Automation?
IBM needs to move away from its native terminology and adopt a more cloud-centric approach. For example, IBM still refers to machines as 'workstations,' whereas other systems, like Control-M, use m...
 

Also Known As

No data available
IBM Tivoli Workload Scheduler, IBM TWS
 

Learn More

 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
Find out what your peers are saying about Fortra's JAMS vs. IBM Workload Automation and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.