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Fortra's JAMS vs IBM Workload Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's JAMS
Ranking in Workload Automation
5th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
34
Ranking in other categories
No ranking in other categories
IBM Workload Automation
Ranking in Workload Automation
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Workload Automation category, the mindshare of Fortra's JAMS is 1.8%, up from 1.6% compared to the previous year. The mindshare of IBM Workload Automation is 7.9%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Rob Grafrath - PeerSpot reviewer
We can scale up our organization's scheduling and automation without having to add staff to the department
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.
Ilhami Arikan - PeerSpot reviewer
With an easy setup phase in place, agent-based installation can be done in minutes
Sometimes we have issues with the solution's stability. So, stability can be improved. Reporting and visibility of the solution need improvement. These days, we need more visibility. We need to access the logs and databases easily. You need to keep track of the running number of logs, like which ones are executed, completed, etc. So if there would be a good reporting dashboard, then it would be good. There's room for improvement in the solution since it is a challenging thing when we want to use the solution's technology with our new technologies. For example, if we need to use TWS on our OpenShift platform, the solution's API is not capable enough. So the product itself needs to be aligned with new technologies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"The built-in triggers are great."
"The DWC, when configured correctly, is a great GUI tool to provide Self-Service Scheduling capabilities to the user community."
"Provides a robust, full spectrum enterprise-wide WLA platform."
"The whole product is valuable because it is a tool for batch automation."
"The support from Cisco is very good. I was with them as a company for 40 years"
"Jobs can be triggered in multiple nodes."
"Technical support from IBM is very good."
"The solution helps automate processes so that the workload can be handled on a daily basis."
"The most important feature is the creation of folders. It's a really great feature because you can organize the process with naming conventions."
 

Cons

"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries."
"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"Scalability-wise, it can be a little bit challenging."
"This solution does have bugs and could be improved in this regard. However, these bugs are resolved relatively quickly."
"It would be helpful to have a mobile app that could be used to follow the job schedule."
"Slow down on the releases a bit. I fully understand that IWA functionality is increasing at an amazing rate, but trying to keep up with the upgrades is rough."
"The solution's installation could be improved because the customers have to do it all the time."
"The schedule refreshes daily and that's a challenge for us."
"It is missing some features and can improve in areas where the competition is somewhat better like linking job dependencies."
"The solution should offer more free technical sessions to customers so that they can gain more experience or learn more about how to use it."
 

Pricing and Cost Advice

"The product is reasonably priced, and we don't have any add-ons."
"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"This is a good product at a fair price."
"For what it does, the product is priced very well."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"The pricing is reasonable."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"Pricing depends on the number of agents that you install."
"The solution is a little bit expensive."
"The contract is with the customer with whom we are working, so IBM is not directly involved in this."
"It is about one-third of the cost of a controller."
"We transitioned from a server license to per job license, and that saved us a lot money."
"The solution's pricing is affordable."
"To my knowledge, IWA is the only WLA product that will provide "parallel tracking" capability to assist in upgrading from one platform to IWA."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
15%
Healthcare Company
10%
Manufacturing Company
8%
Financial Services Firm
32%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...
What needs improvement with JAMS?
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source co...
What needs improvement with IBM Workload Automation?
IBM needs to move away from its native terminology and adopt a more cloud-centric approach. For example, IBM still refers to machines as 'workstations,' whereas other systems, like Control-M, use m...
 

Also Known As

No data available
IBM Tivoli Workload Scheduler, IBM TWS
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
Find out what your peers are saying about Fortra's JAMS vs. IBM Workload Automation and other solutions. Updated: January 2025.
839,422 professionals have used our research since 2012.