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Fortra's JAMS vs Redwood RunMyJobs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 30, 2024
 

Categories and Ranking

Fortra's JAMS
Ranking in Workload Automation
5th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Redwood RunMyJobs
Ranking in Workload Automation
2nd
Average Rating
9.6
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Workload Automation category, the mindshare of Fortra's JAMS is 1.6%, down from 1.9% compared to the previous year. The mindshare of Redwood RunMyJobs is 4.4%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Rob Grafrath - PeerSpot reviewer
We can scale up our organization's scheduling and automation without having to add staff to the department
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.
Madhu Bk - PeerSpot reviewer
Efficient with good monitoring and alerting
I would appreciate it if they improved the service in terms of support and assistance for the software. There is a lack of resources and product documentation which, if included, would help to gain more knowledge about the application. Small businesses may step back from the solution as the cost and pricing are more expensive. The downtime of the software should be reduced; it takes quite a long time to download the bulk data. The Excel document export option is unavailable for job transport.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"The most valuable aspect of JAMS is its robustness."
"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."
"The dashboard is intuitive."
"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."
"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."
"With automation in place, employees can focus on more strategic tasks that require human expertise, increasing overall productivity."
"Redwood RunMyJobs has been very useful for job scheduling and checking and monitoring jobs."
"Redwood is more flexible and we can schedule the tasks based on different time zones."
"Our team was able to integrate it with the ITSM tool as well as security monitoring tools to make the incident creation process automatically feasible."
"In Redwood Automation, we can easily fetch the daily reports from the system as per the client's requirement and track the status of every job which is running, aborted, or canceled."
"Redwood helps us to schedule batch jobs on a daily, weekly, and yearly basis to keep the business running smoothly."
"It saves us a lot of time and money by doing jobs automatically."
"Installing and configuring Redwood agents are easy, and scheduling jobs on Redwood helps in triggering the batches as per business requirements."
 

Cons

"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."
"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."
"The addition of machine learning capabilities could help Redwood Workload Automation Software better predict job and workflow performance, detect anomalies, and optimize operations based on historical data."
"The only issue at first was that we had to manually delete or raise the event in order to run some of the events and wait for jobs, even if the file was kept at the correct AL11 position."
"The reports are downloaded in .CAR file format, which makes it difficult to convert to an Excel file."
"Having a graphical user interface for the dashboard would be great."
"It lacks some of the common reporting features. I'm a bit surprised that there aren't some standard reports to be able to extract any data on usage. They've described to us that customers have different reporting needs, so they let them develop those, but reporting is a common need. It would be helpful to have it as part of the solution."
"The user interface of Redwood can be improved a bit to make it more user-friendly and interesting."
"I have not noted any downsides."
"Enhancing the user interface would make it more appealing and accessible to a wide range of users."
 

Pricing and Cost Advice

"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"This is a good product at a fair price."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"The product is reasonably priced, and we don't have any add-ons."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"It initially surprised me because we went from an application that was priced by connection to agents/the number of agents to an application that was priced based on the number of job executions. At that time, many of the products we looked at were also priced on job execution. That seems to be more common in the business or in the vendors that provide solutions out there, but that was probably our biggest difference."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Healthcare Company
10%
Manufacturing Company
9%
Manufacturing Company
15%
Financial Services Firm
14%
Computer Software Company
11%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...
What needs improvement with JAMS?
The error messages from JAMS need clarification, hindering our ability to resolve issues swiftly. The JAMS client requires attention. Its behavior can be erratic, and certain features lack intuitiv...
What do you like most about Redwood Software - Workload Automation Edition?
In Redwood Automation, we can easily fetch the daily reports from the system as per the client's requirement and track the status of every job which is running, aborted, or canceled.
What is your experience regarding pricing and costs for Redwood Software - Workload Automation Edition?
As compared to Control-M and UC4, the setup cost and pricing of Redwood are far less as they are delivering good functionality at this price point.
What needs improvement with Redwood Software - Workload Automation Edition?
There are fewer cons in Redwood as compared to other tools available in the market. That said, it would be a great thing if they would provide a few new features, like a health dashboard and a few ...
 

Also Known As

No data available
Redwood Software - Workload Automation Edition, Redwood Business Process Automation - Workload Edition, RunMyJobs, Redwood RunMyJobs
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
AMD, American Home Shield, Avaya, Burberry, Centrica, City of Dallas, The Container Store, Core & Main, Daikin, Dart Containers, Deere, Energizer, Epson, Halliburton, Keen Foodware, National Gypsum, Rockport Group, Ryder, Technicolor, The University of Michigan, Virgin Money, Whitbread
Find out what your peers are saying about Fortra's JAMS vs. Redwood RunMyJobs and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.