Try our new research platform with insights from 80,000+ expert users

Fortra's JAMS vs MuleSoft Anypoint Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
Fortra's JAMS boosts efficiency and cost-effectiveness, automating tasks to save time and resources while enhancing job process visibility.
Sentiment score
7.2
MuleSoft Anypoint Platform reduces costs, modernizes legacy systems, and ensures ROI for enterprises, with variable outcomes for smaller companies.
 

Customer Service

Sentiment score
9.6
Fortra's JAMS support is responsive and expert, offering quick, helpful assistance, though occasional delays occur, ensuring effective issue resolution.
Sentiment score
6.8
MuleSoft Anypoint Platform offers responsive customer service, excelling for premium users, though mixed opinions exist on availability and documentation.
Their response is prompt, exemplifying how support should be.
The Salesforce team offers different levels of support.
 

Scalability Issues

Sentiment score
5.9
Fortra's JAMS offers efficient scalability and handles large job volumes, though users seek better licensing flexibility and performance monitoring.
Sentiment score
7.6
MuleSoft Anypoint is scalable for medium to large enterprises, handling workloads efficiently but with noted costs and limitations.
MuleSoft provides the ability to scale, yet it is costly to do so.
 

Stability Issues

Sentiment score
7.8
Fortra's JAMS is lauded for its reliability, stability, and excellent support, handling demanding workloads efficiently with minimal issues.
Sentiment score
7.8
MuleSoft Anypoint Platform is stable and reliable, with some limitations in scalability and issues with connectors and Java troubleshooting.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
 

Room For Improvement

Fortra's JAMS lacks intuitive UI, requires better documentation, clearer error messages, improved security, and enhanced integration and automation features.
Users seek enhanced support, simpler setup, better integration, improved documentation, AI capabilities, and cost reduction for MuleSoft Anypoint Platform.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
MuleSoft is considered expensive, so pricing is a major concern.
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
 

Setup Cost

Fortra's JAMS offers cost-effective enterprise automation with a $10,000 initial cost and flexible, competitively priced licensing options.
MuleSoft Anypoint Platform is complex and costly, with high prices but potential savings for large-scale usage and pay-as-you-go options.
MuleSoft is considered one of the more expensive products in the market.
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
 

Valuable Features

Fortra's JAMS provides comprehensive scheduling and automation features, enhancing efficiency with cross-platform support, intuitive interface, and robust auditing.
MuleSoft Anypoint Platform excels in API management, integration, scalability, and user-friendly deployment with strong support and security features.
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
 

Categories and Ranking

Fortra's JAMS
Ranking in Workload Automation
4th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
34
Ranking in other categories
No ranking in other categories
MuleSoft Anypoint Platform
Ranking in Workload Automation
8th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
57
Ranking in other categories
Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)
 

Mindshare comparison

As of February 2025, in the Workload Automation category, the mindshare of Fortra's JAMS is 1.7%, up from 1.6% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Rob Grafrath - PeerSpot reviewer
We can scale up our organization's scheduling and automation without having to add staff to the department
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.
Vijay Subramanyam - PeerSpot reviewer
Robust, reliable, and stable, ensuring high availability for critical integrations
I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.
report
Use our free recommendation engine to learn which Workload Automation solutions are best for your needs.
838,713 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
15%
Healthcare Company
10%
Manufacturing Company
8%
Educational Organization
25%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...
What needs improvement with JAMS?
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source co...
What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
 

Also Known As

No data available
Data Integrator, Anypoint MQ
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Find out what your peers are saying about Fortra's JAMS vs. MuleSoft Anypoint Platform and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.