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Fortra's JAMS vs UiPath Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.7
UiPath Orchestrator's support is satisfactory and knowledgeable, but response times and documentation need improvement, with ratings six to nine.
 

Room For Improvement

No sentiment score available
Sentiment score
4.9
UiPath Orchestrator requires interface, code, and dashboard improvements, enhanced support, AI integration, flexible processes, and increased market visibility.
The major issue is with the application according to the new version of the UI.
 

Scalability Issues

No sentiment score available
Sentiment score
7.5
UiPath Orchestrator is highly scalable, praised for flexibility across sizes, favoring cloud for superior scalability, despite configuration needs.
 

Setup Cost

No sentiment score available
Sentiment score
3.5
UiPath Orchestrator offers flexible pricing, often viewed as costly compared to competitors, with annual fees and potential additional costs.
The price is about six on a scale from one to ten and needs improvement.
 

Stability Issues

No sentiment score available
Sentiment score
8.3
UiPath Orchestrator is highly reliable with minor issues, achieving stability ratings of 8-9, varying by hardware.
 

Valuable Features

No sentiment score available
Sentiment score
7.5
UiPath Orchestrator simplifies task automation with centralized management, enhanced security, AI features, and efficient data processing capabilities.
The focus on repeat application automation is valuable.
 

Categories and Ranking

Fortra's JAMS
Ranking in Workload Automation
5th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
33
Ranking in other categories
No ranking in other categories
UiPath Orchestrator
Ranking in Workload Automation
10th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Workload Automation category, the mindshare of Fortra's JAMS is 1.6%, down from 1.9% compared to the previous year. The mindshare of UiPath Orchestrator is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Rob Grafrath - PeerSpot reviewer
We can scale up our organization's scheduling and automation without having to add staff to the department
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.
Utpal Shah - PeerSpot reviewer
Has monitoring features, activity logs, and scheduling capabilities
I haven't faced many challenges with UiPath Orchestrator. Previously, it was on-premises, but having clear documentation on how to transition between on-premises and cloud-based setups would be beneficial. Clarity on integrating SQL databases and server configurations would also improve implementation processes. In terms of technical feedback, I believe UiPath Orchestrator has progressed well over the last few years, with many activities and expansions. However, there's still room for improvement, especially in the user interface.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Healthcare Company
10%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...
What needs improvement with JAMS?
The error messages from JAMS need clarification, hindering our ability to resolve issues swiftly. The JAMS client requires attention. Its behavior can be erratic, and certain features lack intuitiv...
What do you like most about UiPath Orchestrator?
Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both attended and unattended processes.
What is your experience regarding pricing and costs for UiPath Orchestrator?
UiPath needs to rethink its pricing. In the market, if I compare with Power Automate, their price is less than UiPath. Even the developer license for Power Automate is only $15 per month, whereas U...
What needs improvement with UiPath Orchestrator?
UiPath Orchestrator needs to focus on dashboards. Previously, we had Kibana integration with Orchestrator, where we could develop dashboards. Now, there are Insights in Orchestrator, but they must ...
 

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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Information Not Available
Find out what your peers are saying about Fortra's JAMS vs. UiPath Orchestrator and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.