Try our new research platform with insights from 80,000+ expert users

Fortra's JAMS vs UiPath Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024
 

Categories and Ranking

Fortra's JAMS
Ranking in Workload Automation
5th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
33
Ranking in other categories
No ranking in other categories
UiPath Orchestrator
Ranking in Workload Automation
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Workload Automation category, the mindshare of Fortra's JAMS is 1.5%, down from 1.8% compared to the previous year. The mindshare of UiPath Orchestrator is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Rob Grafrath - PeerSpot reviewer
We can scale up our organization's scheduling and automation without having to add staff to the department
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.
Utpal Shah - PeerSpot reviewer
Has monitoring features, activity logs, and scheduling capabilities
I haven't faced many challenges with UiPath Orchestrator. Previously, it was on-premises, but having clear documentation on how to transition between on-premises and cloud-based setups would be beneficial. Clarity on integrating SQL databases and server configurations would also improve implementation processes. In terms of technical feedback, I believe UiPath Orchestrator has progressed well over the last few years, with many activities and expansions. However, there's still room for improvement, especially in the user interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."
"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."
"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"I find the historical tracking feature of JAMS invaluable for reviewing past events."
"The initial setup was straightforward."
"From the technical side, I have not found any issues with the tool."
"UiPath Orchestration works effectively in deploying, scheduling, and running automated bots across different environments."
"UiPath Orchestrator has eliminated the need for human operation, enhancing our automation process."
"It was very simple to use and allowed us to easily record and manage activities."
"The product helps to monitor our automation process and keep statistics. When not dealing with just one process, we utilize the business process. From there, we obtain the necessary answers, and the robot completes the process accordingly. We keep on improving our processes to become more effective. Hence, we start with a small process."
"The product has been pretty amazing at deploying, scheduling, and running automated bots."
"From what I have seen, it is a reliable tool."
 

Cons

"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."
"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."
"JAMS notifications for hung jobs could be improved."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"The code management for the Studio could be improved."
"I am interested in seeing more features like document understanding and AI integration."
"The vendor should provide free certification to their partners."
"In my opinion, some improvements could be made in the UiPath Orchestrator. For example, it's not so simple to see all the time triggers that we have. We need to check each folder and see all the triggers to see what kind of robot will run. We do not have all the triggers in one place, showing the time they will run and for which process in each folder. Another thing is that the tool for monitoring processes does not show the relation between the process and the machines running them. We can check which machine is available or not because it is running a process, but we cannot see the process and the machine running it in one view."
"UiPath Orchestrator should improve its UI and make it more user-friendly."
"Limiting certain deployment scenarios and enforcing best practices could be beneficial."
"The product must conduct more promotional activities and webinars."
"I am interested in seeing more features like document understanding and AI integration."
 

Pricing and Cost Advice

"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"The product is reasonably priced, and we don't have any add-ons."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"The pricing is reasonable."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"The tool's licensing cost is high. I rate the tool an eight or nine on a scale from one to ten, where ten means expensive."
"The product is expensive."
"The product’s pricing is a little higher than reasonable."
"Larger organizations may benefit from more favorable pricing, as the costs can be distributed across more licenses."
"The solution’s pricing is reasonable."
"The pricing is quite reasonable, particularly with the cloud version where Orchestrator is included in all other licenses at no additional cost."
"I rate UiPath Orchestrator's pricing a six out of ten."
"The solution is very expensive. Compared to Microsoft, another tool that is much cheaper than the tool, it does not have the same features that UiPath Orchestrator has. The most valuable feature in my platform is the queue items in UiPath Orchestrator to evaluate the products using this feature."
report
Use our free recommendation engine to learn which Workload Automation solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Healthcare Company
11%
Manufacturing Company
9%
Computer Software Company
23%
Financial Services Firm
23%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...
What needs improvement with JAMS?
The error messages from JAMS need clarification, hindering our ability to resolve issues swiftly. The JAMS client requires attention. Its behavior can be erratic, and certain features lack intuitiv...
What do you like most about UiPath Orchestrator?
Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both attended and unattended processes.
What is your experience regarding pricing and costs for UiPath Orchestrator?
The price is about six on a scale from one to ten and needs improvement.
What needs improvement with UiPath Orchestrator?
The major issue is with the application according to the new version of the UI. We have developed our engineering and written it ourselves, so it becomes a problem.
 

Learn More

 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Information Not Available
Find out what your peers are saying about Fortra's JAMS vs. UiPath Orchestrator and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.