

JAMS and UiPath Orchestrator, both leading tools in the automation category, compete to enhance enterprise workflows with their unique features. While JAMS shines with robust scheduling and compatibility, UiPath Orchestrator impresses with advanced automation and deployment flexibility, offering a comprehensive feature set despite higher costs.
Features: JAMS is notable for its strengths in batch scheduling, interactive task management, and comprehensive logging. Its flexibility in handling multiple operating systems and code-driven automation for complex schedules is highly valued. UiPath Orchestrator excels with its advanced scheduling capabilities, centralized logging, and seamless deployment options. Its intuitive job and asset management effectively cater to varied automation scenarios.
Room for Improvement: JAMS could benefit from an enhanced user experience, improved search functionality, and better exception handling. Streamlining the web interface and expanding built-in integrations are also desirable. UiPath Orchestrator would improve with a more intuitive user interface, better licensing terms, and streamlined installation processes, particularly between different deployment environments.
Ease of Deployment and Customer Service: JAMS offers primarily on-premises solutions and is praised for its strong customer service, though complex setup scenarios may require additional effort. Its comprehensive support resources are valued. UiPath Orchestrator provides flexible deployment options, including public cloud and on-premises, with highly rated customer service. Users suggest improvements in transitioning between cloud and on-premises setups.
Pricing and ROI: JAMS is considered a cost-effective solution with flexible licensing models, providing positive ROI through operational efficiencies. It is noted for its competitive pricing compared to other enterprise solutions. UiPath Orchestrator, while perceived as more expensive, justifies its cost with extensive automation features that many organizations find valuable. Despite its higher price, the rich functionalities are recognized as offering significant value.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
The impact of UiPath Orchestrator's analytics on the decision-making process is important because it shortens the decision-making time, which helps customers.
Their response is prompt, exemplifying how support should be.
They are very quick to respond depending on the issue's severity.
We contacted JAMS vendor, who guided us through the necessary steps, and after following their guidance, everything was resolved.
Their support teams are not sufficiently qualified to support us in our needs.
It's on the better side, but still has room for improvement in the speed of response.
I can give customer service an eight out of ten, though sometimes I find difficulties and have trouble finding support.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
The solution's flexibility in integration and scheduling across different environments suggests good scalability.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Being on the new version, there's been zero downtime.
The solution is stable and integrated well with other systems.
We usually install UiPath on-premises, and then we proceed with web application automations, which has been easy.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
A major improvement would be the integration of AI to help us accomplish various tasks.
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
I would prefer if the tool was more intuitive and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.
UiPath Orchestrator setup is easy, but the settings could be made easier for other people to understand.
I am interested in seeing more features like document understanding and AI integration.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
The pricing of UiPath Orchestrator is a bit high.
Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are entering the market, which are much cheaper, and sometimes we cannot retain customers because of this.
It would be beneficial for UiPath to further refine pricing, setup costs, and licensing by making their tool more intuitive and simplifying complex functionalities.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
The centralized nature of UiPath Orchestrator provides a seamless experience for managing automation processes.
Compared to UiPath, there are many packages available to make automation easier, which is why I find UiPath to be the best.
We use UiPath Orchestrator to connect with different applications, extract and analyze data by specific criteria, and send emails.
| Product | Market Share (%) |
|---|---|
| JAMS | 2.6% |
| UiPath Orchestrator | 1.1% |
| Other | 96.3% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 8 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 8 |
| Large Enterprise | 20 |
JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.
Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.
What are JAMS's key features?In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.
UiPath Orchestrator offers a centralized platform for managing robotic process automation tasks, featuring advanced scheduling, integration capabilities, and robust monitoring to enhance workflow efficiency across environments.
UiPath Orchestrator provides a comprehensive suite of tools for automating workflows, centralizing data management, and ensuring security compliance. Known for its ease of use, it helps businesses schedule robots, handle reports, and monitor logs centrally. It facilitates task deployment across diverse environments, simplifies document understanding, process automation, and provides insights into bot activities. While installation and complexity are areas for improvement, Orchestrator remains integral in sectors like finance, telecom, and healthcare.
What features does UiPath Orchestrator provide?Organizations leverage UiPath Orchestrator for automating workflows such as website processes and supply chain management. In industries like finance and healthcare, it is used for provisioning and data entry. It provides a framework to configure machines, create templates, and manage resources, driving efficiency and innovation.
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