Try our new research platform with insights from 80,000+ expert users

Fortra's JAMS vs UiPath Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's JAMS
Ranking in Workload Automation
4th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
34
Ranking in other categories
No ranking in other categories
UiPath Orchestrator
Ranking in Workload Automation
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Workload Automation category, the mindshare of Fortra's JAMS is 1.7%, up from 1.6% compared to the previous year. The mindshare of UiPath Orchestrator is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Rob Grafrath - PeerSpot reviewer
We can scale up our organization's scheduling and automation without having to add staff to the department
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.
Bantu Kumar - PeerSpot reviewer
Improves operational efficiency through its centralized dashboard and asset management
There are overwhelming features added to UiPath Orchestrator, which can lead to complexities. Permissions, roles, and queues sometimes result in conflicts, requiring deeper understanding. I would prefer if the tool was more intuitive and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."
"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"Previously, we manually managed file transfers by writing our scripts. The automated MFT feature is great for me and the company. It helps us know where the files are going and enables us to track errors if anything fails. It also makes the connection seamless for third-party vendors."
"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."
"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."
"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database."
"I find the historical tracking feature of JAMS invaluable for reviewing past events."
"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."
"One standout feature I like in UiPath Orchestrator is the scheduling capability."
"Orchestrator's most valuable features include schedulers, queues, and integration with Splunk."
"The tool's most valuable feature is reporting. Being on the business side, I need to report on the efficiency and the business case scenarios we build upon for the RPA. I need to find and analyze the relevant data."
"UiPath Orchestration works effectively in deploying, scheduling, and running automated bots across different environments."
"I also create user and machine templates and do other work in Orchestrator."
"It allows for the segregation of users, ensuring each user has access to specific environments based on their roles."
"The initial setup was straightforward."
"The platform serves as a valuable tool for orchestrating solutions within an organization."
 

Cons

"JAMS notifications for hung jobs could be improved."
"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."
"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."
"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"The tool makes the laptops slow."
"UiPath Orchestrator should improve its UI and make it more user-friendly."
"The vision libraries that the tool provides, along with the visualization part, are areas with shortcomings in the solution where improvements are required."
"Limiting certain deployment scenarios and enforcing best practices could be beneficial."
"The major issue is with the application according to the new version of the UI."
"I had faced issues with passwords and the monitoring feature."
"The code management for the Studio could be improved."
"The product must conduct more promotional activities and webinars."
 

Pricing and Cost Advice

"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"The pricing is quite reasonable, particularly with the cloud version where Orchestrator is included in all other licenses at no additional cost."
"The pricing seems reasonable based on project requirements."
"The tool's licensing cost is high. I rate the tool an eight or nine on a scale from one to ten, where ten means expensive."
"The pricing is reasonable and competitive."
"UiPath Orchestrator's price is reasonable. We pay around 40k USD. Its licensing costs are yearly."
"The solution’s pricing is reasonable."
"The product is quite expensive."
"The solution's price is high. We have subscribed to 15 licenses which are paid on a yearly basis. We don't pay any additional costs for support and maintenance."
report
Use our free recommendation engine to learn which Workload Automation solutions are best for your needs.
838,713 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
15%
Healthcare Company
10%
Manufacturing Company
8%
Financial Services Firm
22%
Computer Software Company
21%
Manufacturing Company
13%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...
What needs improvement with JAMS?
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source co...
What do you like most about UiPath Orchestrator?
Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both attended and unattended processes.
What is your experience regarding pricing and costs for UiPath Orchestrator?
The price is about six on a scale from one to ten and needs improvement.
What needs improvement with UiPath Orchestrator?
The major issue is with the application according to the new version of the UI. We have developed our engineering and written it ourselves, so it becomes a problem.
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Information Not Available
Find out what your peers are saying about Fortra's JAMS vs. UiPath Orchestrator and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.