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Fortra's JAMS vs UiPath Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024
 

Categories and Ranking

Fortra's JAMS
Ranking in Workload Automation
5th
Average Rating
9.0
Number of Reviews
33
Ranking in other categories
No ranking in other categories
UiPath Orchestrator
Ranking in Workload Automation
10th
Average Rating
8.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Workload Automation category, the mindshare of Fortra's JAMS is 1.6%, down from 1.9% compared to the previous year. The mindshare of UiPath Orchestrator is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Rob Grafrath - PeerSpot reviewer
Nov 18, 2023
We can scale up our organization's scheduling and automation without having to add staff to the department
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.
Utpal Shah - PeerSpot reviewer
Feb 21, 2024
Has monitoring features, activity logs, and scheduling capabilities
I mainly use UiPath Orchestrator to run and manage robot tasks. Initially, I mainly focus on scheduling and monitoring during project implementation. After that phase, maintenance becomes less frequent, typically for the first three months Using UiPath Orchestrator, we can deploy tasks across…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."
"Previously, we manually managed file transfers by writing our scripts. The automated MFT feature is great for me and the company. It helps us know where the files are going and enables us to track errors if anything fails. It also makes the connection seamless for third-party vendors."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database."
"The fact that we no longer need to use Excel spreadsheets is huge. Before JAMS, every group was keeping track of their own batch jobs. Nobody really knew what the other jobs were. So, if jobs failed, other groups wouldn't necessarily know. With JAMS, everything is done through a single scheduler. You can choose who to notify."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"The most valuable aspect of JAMS is its robustness."
"UiPath Orchestrator is a stable solution."
"I also create user and machine templates and do other work in Orchestrator."
"The monitoring feature stands out as the single most indispensable aspect of UiPath Orchestrator for our automation processes."
"The logs are the best feature of the solution."
"The most beneficial feature is the queue system, which allows robots to process a large volume of data simultaneously."
"The centralized login feature greatly helps because we can also use the Active Directory feature. We do not need to create a new user. We can connect with a user from a company, and we can add all the groups they have to set the features for a specific group. We do not need to do that for each user, and we can do that for a specific role we have in the company. I think this helps a lot."
"UiPath has one of the strongest community setups."
"The focus on repeat application automation is valuable."
 

Cons

"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."
"In my opinion, some improvements could be made in the UiPath Orchestrator. For example, it's not so simple to see all the time triggers that we have. We need to check each folder and see all the triggers to see what kind of robot will run. We do not have all the triggers in one place, showing the time they will run and for which process in each folder. Another thing is that the tool for monitoring processes does not show the relation between the process and the machines running them. We can check which machine is available or not because it is running a process, but we cannot see the process and the machine running it in one view."
"The tool makes the laptops slow."
"It takes us time to understand the process before we can publish it. Its pricing needs to be lower, and there needs to be a centralized dashboard."
"Clarity on integrating SQL databases and server configurations would improve implementation processes."
"We encounter errors while configuring and integrating the product with other vendors."
"UiPath Orchestrator should improve its UI and make it more user-friendly."
"One area for improvement in UiPath Orchestrator is enhancing automation for exceptional cases."
"The vendor should provide free certification to their partners."
 

Pricing and Cost Advice

"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"The product is reasonably priced, and we don't have any add-ons."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"Larger organizations may benefit from more favorable pricing, as the costs can be distributed across more licenses."
"The pricing is reasonable and competitive."
"The product has reasonable pricing."
"The tool's licensing cost is high. I rate the tool an eight or nine on a scale from one to ten, where ten means expensive."
"The product is expensive."
"The product is quite expensive."
"UiPath Orchestrator is an expensive tool to implement."
"The product’s pricing is a little higher than reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Healthcare Company
10%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...
What needs improvement with JAMS?
The error messages from JAMS need clarification, hindering our ability to resolve issues swiftly. The JAMS client requires attention. Its behavior can be erratic, and certain features lack intuitiv...
What do you like most about UiPath Orchestrator?
Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both attended and unattended processes.
What is your experience regarding pricing and costs for UiPath Orchestrator?
UiPath needs to rethink its pricing. In the market, if I compare with Power Automate, their price is less than UiPath. Even the developer license for Power Automate is only $15 per month, whereas U...
What needs improvement with UiPath Orchestrator?
UiPath Orchestrator needs to focus on dashboards. Previously, we had Kibana integration with Orchestrator, where we could develop dashboards. Now, there are Insights in Orchestrator, but they must ...
 

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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
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Find out what your peers are saying about Fortra's JAMS vs. UiPath Orchestrator and other solutions. Updated: October 2024.
815,690 professionals have used our research since 2012.