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FortressIQ vs Tungsten Insight comparison

FortressIQ and Tungsten Automation are both solutions in the Process Mining category. FortressIQ is ranked #10, while Tungsten Automation is ranked #17. FortressIQ holds a 1.6% mindshare in PM, compared to Tungsten Automation’s 0.4% mindshare. Additionally, 75% of Tungsten Automation users are willing to recommend the solution.
FortressIQ
Read 2 FortressIQ reviews
  • 401 Views
  • 275 Comparison Views
0% willing to recommend
Tungsten Insight
Read 3 Tungsten Insight reviews
  • 68 Views
  • 40 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

Tungsten Insight and FortressIQ are products in process automation and analytics. Tungsten Insight stands out for its pricing and support, while FortressIQ's comprehensive features are considered worth the extra cost by some buyers.

Features: Tungsten Insight emphasizes robust data integration, user-friendly design, and strong reporting tools. FortressIQ focuses on machine learning capabilities, extensive process intelligence, and in-depth automation features.

Ease of Deployment and Customer Service: Tungsten Insight provides an easy deployment process and reliable customer support. FortressIQ offers a complex deployment due to its features but has robust customer service to ensure smooth implementation for complex needs.

Pricing and ROI: Tungsten Insight is cost-effective with quick ROI due to competitive pricing and efficient features. FortressIQ, while demanding a higher initial investment, offers significant long-term value with its advanced capabilities.

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To learn more, read our detailed FortressIQ vs. Tungsten Insight Report (Updated: March 2025).
Buyer's Guide
FortressIQ vs. Tungsten Insight
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FortressIQ
Ranking in Process Mining
10th
Average Rating
0.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Tungsten Insight
Ranking in Process Mining
17th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
BI (Business Intelligence) Tools (48th)
 

Mindshare comparison

As of April 2025, in the Process Mining category, the mindshare of FortressIQ is 1.6%, down from 2.5% compared to the previous year. The mindshare of Tungsten Insight is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Sean Ammon - PeerSpot reviewer
The product has good process mining capabilities, but it is very expensive
We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement. Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.
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reviewer2005506 - PeerSpot reviewer
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support is responsive and reliable."
"The process mining capability of the solution is valuable."
"The initial setup is straightforward."
"You can easily customize reporting to pull the fields that interest you."
"It provides the ability to design applications directly."
 

Cons

"Another aspect that needs improvement is the domain definition."
"The way the commercial model of the product is structured must be improved."
"It would be ideal if there were some standard forms that could be customized."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
"The initial setup is complex and would be difficult to carry out without any training."
 

Pricing and Cost Advice

"The solution is very expensive."
"The pricing is reasonable."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
23%
Computer Software Company
16%
Financial Services Firm
7%
Legal Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about FortressIQ?
The support is responsive and reliable.
See all answers
What is your experience regarding pricing and costs for FortressIQ?
The pricing is reasonable, and the application functions as expected. However, the dissatisfaction stems from the application not meeting my expectations in terms of performance or functionality.
See all answers
What needs improvement with FortressIQ?
The solution was initially presented to us as a tool to understand processes effectively. However, a significant issue emerged when the process slightly deviated from the first one I processed. It ...
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Earn 20 points
 

Comparisons

UiPath Process Mining vs FortressIQ Logo
UiPath Process Mining vs FortressIQ
Compared 55% of the time
Celonis vs FortressIQ Logo
Celonis vs FortressIQ
Compared 45% of the time
More FortressIQ Competitors
No data available
 

Product Reports

Buyer's Guide
Process Mining
April 2025
FortressIQ reportDownload FortressIQ product report
Buyer's Guide
BI (Business Intelligence) Tools
March 2025
Tungsten Insight reportDownload Tungsten Insight product report
 

Also Known As

No data available
Kofax Insight
 

Overview

With FortressIQ, making strategic decisions for your business just got easier
Automated process discovery enables you to uncover insights at a scale and accuracy unattainable with more traditional methods. Confidently make decisions and strategically implement them across the enterprise, finally realizing the benefits promised by digital transformation.

FortressIQ
Unlock the full potential of your data with Tungsten Insight, a comprehensive solution that combines process monitoring, analysis, and rich visualizations for end-to-end visibility of operational performance and compliance. With unmatched business process awareness, anyone in your organization can analyze and optimize business operations, eliminating the need for IT intervention. Unique visibility enables fast, fact-based decisions before process issues affect customers, while benefits like anytime access to information, limitless scalability, quick implementation, actionable analytics, and optimized data discovery ensure efficient and effective decision-making processes. Tungsten Insight stands as the ultimate choice for organizations seeking to harness the power of their data for improved business outcomes.
Tungsten Automation
 

Sample Customers

Information Not Available
Infosys,HMI, krungsri, Cegeka
Buyer's Guide
FortressIQ vs. Tungsten Insight
March 2025
Free Report: FortressIQ vs. Tungsten Insight
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We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.