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Celonis vs FortressIQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
No ranking in other categories
FortressIQ
Ranking in Process Mining
10th
Average Rating
0.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Process Mining category, the mindshare of Celonis is 19.8%, up from 15.8% compared to the previous year. The mindshare of FortressIQ is 1.6%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

AntonioCardone - PeerSpot reviewer
Enables a data-driven approach to process analysis and helps generate cost savings
This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.
Sean Ammon - PeerSpot reviewer
The product has good process mining capabilities, but it is very expensive
We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement. Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The real-time replication was just implemented and is quite useful."
"I like that the product allows users to connect to different source systems like SAP, ServiceNow, and Salesforce."
"Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too."
"The most valuable feature of this solution is the PTS service."
"We used to draw errors to be processed manually, and now you can get the digital information directly with the help of Celonis."
"Cause analyzer is a very good feature."
"The most valuable features are process mining, task mining, business analytics, and machine learning."
"It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements."
"The process mining capability of the solution is valuable."
"The support is responsive and reliable."
 

Cons

"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices."
"The process analytics could be a bit easier."
"Celonis could improve by expanding its use beyond finance areas into infrastructure domains, such as networks and server utilization."
"One area for improvement is that, while Celonis has existing APIs for some domains like accounts, it lacks ready-made ones for others, like financial services. This means we need to customize our data channels so the data can be used by Celonis."
"I have noticed Celonis and Azure, as Infrastructure-as-a-service do not communicate well with each other. Since Celonis has recently acquired PAF they would try to synergize their operations with Microsoft tools. In the next couple of years, they should be more connected to the Microsoft ecosystems. In the long term, they should integrate more with SAP which is a partner of Microsoft. This would result in cost efficiencies."
"We would like this solution to be more flexible in how it interacts with other cloud-based database solutions, so that we can operate more seamlessly."
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"The Process Query Language (PQL) native language used in Celonis needs improvements. It has most of the process-related functions but we have queries from clients that cannot be done in PQL."
"Another aspect that needs improvement is the domain definition."
"The way the commercial model of the product is structured must be improved."
 

Pricing and Cost Advice

"The product is pretty expensive but reasonable."
"Though Celonis is a bit pricey, it is worth it."
"It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."
"Celonis is a little more expensive than UiPath."
"The solution is expensive."
"Celonis has the highest pricing in the process mining domain."
"Celonis is expensive, but it is functional."
"I rate Celonis' pricing a ten out of ten because it is expensive."
"The pricing is reasonable."
"The solution is very expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
14%
Financial Services Firm
10%
University
6%
Manufacturing Company
23%
Computer Software Company
16%
Financial Services Firm
7%
Legal Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
I think it's relatively expensive, but it's also good. It's a good product, albeit on the expensive side.
What do you like most about FortressIQ?
The support is responsive and reliable.
What is your experience regarding pricing and costs for FortressIQ?
The pricing is reasonable, and the application functions as expected. However, the dissatisfaction stems from the application not meeting my expectations in terms of performance or functionality.
What needs improvement with FortressIQ?
The solution was initially presented to us as a tool to understand processes effectively. However, a significant issue emerged when the process slightly deviated from the first one I processed. It ...
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Information Not Available
Find out what your peers are saying about Celonis vs. FortressIQ and other solutions. Updated: March 2025.
847,862 professionals have used our research since 2012.