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Celonis vs FortressIQ comparison

Celonis and FortressIQ are both solutions in the Process Mining category. Celonis is ranked #3 with an average rating of 8.3, while FortressIQ is ranked #11 with an average rating of 4.0. Celonis holds a 18.9% mindshare in PM, compared to FortressIQ’s 1.8% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution.
Celonis
Read 52 Celonis reviews
  • 5,129 Views
  • 2,466 Comparison Views
100% willing to recommend
FortressIQ
Read 2 FortressIQ reviews
  • 447 Views
  • 334 Comparison Views
0% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

Celonis and FortressIQ compete in process mining and automation. FortressIQ seems superior for its comprehensive features, while Celonis is favored for its pricing and support.

Features: Celonis offers powerful analytical capabilities, diverse integration options, and deep operational insights. FortressIQ provides automation, real-time process discovery, and adaptive solutions, distinguishing itself in immediate process mapping and automation.

Ease of Deployment and Customer Service: Celonis provides cloud-based deployment facilitating system integration and offers robust customer support. FortressIQ has rapid on-premises implementation with streamlined support, focusing on direct user engagement.

Pricing and ROI: Celonis offers competitive pricing with an emphasis on early ROI, appealing to cost-conscious businesses. FortressIQ may have higher pricing, but its features hint at long-term value through detailed process enhancement.

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To learn more, read our detailed Celonis vs. FortressIQ Report (Updated: January 2025).
Buyer's Guide
Celonis vs. FortressIQ
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
No ranking in other categories
FortressIQ
Ranking in Process Mining
11th
Average Rating
4.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Process Mining category, the mindshare of Celonis is 18.9%, up from 15.8% compared to the previous year. The mindshare of FortressIQ is 1.8%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

AntonioCardone - PeerSpot reviewer
Enables a data-driven approach to process analysis and helps generate cost savings
This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.
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Sean Ammon - PeerSpot reviewer
The product has good process mining capabilities, but it is very expensive
We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement. Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They have in-built connectors for connecting to various systems."
"Celonis is intuitive, powerful, and user-friendly."
"Celonis provides valuable features with in-depth analysis models and UI."
"It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements."
"It's the first solution that combines business competence and capabilities with technological capabilities."
"My two favorite features are execution management and process intelligence, which provide 360-degree data."
"I like the spaghetti it throws off when configuring the sequence of processes and tracking the endpoint. I also like the variation from these defined processes and what is being observed on the ground. I'm exploring the root cause analysis a lot these days, and it seems to be quite interesting. But again, there are a lot of external dependencies on that. But I think the spaghetti, and the one that shows the variation and the performance gap, is something which I really like."
"Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too."
More Celonis pros
"The process mining capability of the solution is valuable."
"The support is responsive and reliable."
 

Cons

"They should leverage the solution's machine learning algorithms."
"The price is high for us."
"Celonis is a little more expensive than UiPath. Maybe they can work on making it less expensive."
"The way they manage the data should also be improved. There is a lot of room for improvement there because a lot of duplicated data gets created, which should be improved. There should be ease of data management and code management."
"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions. Once they define the process and understand it, streamline it, optimize it, and take inputs around it. When they reconfigure the process, there should be good compatibility with any of the automation tools, wherein I can integrate for robotic process automation, where I can streamline many of these processes on the application itself. Today, I need to extract this process and reload it into other tools, like UiPath, to integrate them with Automation Anywhere. If this tool can provide that efficiency, that would be great. I'm a data analytics guy. I lead a data analytics team. So technically, I would primarily look at if this can give me a visualization opportunity and integrate that in terms of the data."
"The cost could be improved."
"The only problem is the price; it is a little bit expensive when we compare it to others."
"The technical support is very bad."
More Celonis cons
"The way the commercial model of the product is structured must be improved."
"Another aspect that needs improvement is the domain definition."
 

Pricing and Cost Advice

"Once we try to scale it up, the product becomes expensive."
"The solution’s pricing is high when compared to other process mining tools."
"The solution is quite expensive."
"Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."
"The solution is expensive."
"Celonis is expensive, but it is functional."
"The pricing is reasonable."
"It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."
More Celonis pricing and cost advice
"The pricing is reasonable."
"The solution is very expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
13%
Financial Services Firm
10%
University
6%
Manufacturing Company
21%
Computer Software Company
14%
Financial Services Firm
10%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
See all answers
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
See all answers
What is your experience regarding pricing and costs for Celonis?
I think it's relatively expensive, but it's also good. It's a good product, albeit on the expensive side.
See all answers
What do you like most about FortressIQ?
The support is responsive and reliable.
See all answers
What is your experience regarding pricing and costs for FortressIQ?
The pricing is reasonable, and the application functions as expected. However, the dissatisfaction stems from the application not meeting my expectations in terms of performance or functionality.
See all answers
What needs improvement with FortressIQ?
The solution was initially presented to us as a tool to understand processes effectively. However, a significant issue emerged when the process slightly deviated from the first one I processed. It ...
See all answers
 

Comparisons

SAP Signavio Process Manager vs Celonis Logo
SAP Signavio Process Manager vs Celonis
Compared 53% of the time
SAP Signavio Process Intelligence vs Celonis Logo
SAP Signavio Process Intelligence vs Celonis
Compared 11% of the time
UiPath Process Mining vs Celonis Logo
UiPath Process Mining vs Celonis
Compared 11% of the time
Scout Platform vs Celonis Logo
Scout Platform vs Celonis
Compared 5% of the time
Appian vs Celonis Logo
Appian vs Celonis
Compared 1% of the time
More Celonis Competitors
UiPath Process Mining vs FortressIQ Logo
UiPath Process Mining vs FortressIQ
Compared 53% of the time
More FortressIQ Competitors
 

Product Reports

Buyer's Guide
Celonis
February 2025
Celonis reportDownload Celonis product report
Buyer's Guide
Process Mining
February 2025
FortressIQ reportDownload FortressIQ product report
 

Overview

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis

With FortressIQ, making strategic decisions for your business just got easier
Automated process discovery enables you to uncover insights at a scale and accuracy unattainable with more traditional methods. Confidently make decisions and strategically implement them across the enterprise, finally realizing the benefits promised by digital transformation.

FortressIQ
 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Information Not Available
Buyer's Guide
Celonis vs. FortressIQ
January 2025
Free Report: Celonis vs. FortressIQ
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