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Freshteam vs IBM Kenexa comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Freshteam
Ranking in Applicant Tracking and Recruiting Software
21st
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM Kenexa
Ranking in Applicant Tracking and Recruiting Software
17th
Average Rating
7.6
Reviews Sentiment
5.3
Number of Reviews
30
Ranking in other categories
Benefits Administration (14th), Talent Management (23rd)
 

Mindshare comparison

As of April 2025, in the Applicant Tracking and Recruiting Software category, the mindshare of Freshteam is 0.6%, down from 2.2% compared to the previous year. The mindshare of IBM Kenexa is 1.4%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Applicant Tracking and Recruiting Software
 

Featured Reviews

JoseQuintero1 - PeerSpot reviewer
Comprehensive HR solution that centralises the management of all staff information
The solution could be improved if it included a payroll system, to be a completely 360 degrees HR solution. Besides payroll, everything else HR related is handled in Freshworks. It would also be great to centralize all the data for potential candidates who are in our talent tool and to be able to search this pool by specific criteria such as skills and experience. We evaluate our personnel in order to consider them for promotions and salary raises. However, this process is completely manual and requires us to dig into their entire history to consider when their last raise and promotion was, for example. It would be really valuable if this process could be made simpler using this solution, especially for large teams and to include reporting functionality related to this data.
Karan Grover - PeerSpot reviewer
Suitable for larger-scale companies aiming to streamline and automate their processes digitally
The deployment of the solution took between six to eight months. When we introduced BrassRing at my company, we encountered several challenges. First, moving data from our old system to BrassRing was tough because it needed reformatting. Second, connecting BrassRing with our HR data was tricky due to manual processes for roles and departments. Third, setting up the workflow in BrassRing was complex. Fourth, configuring user access and approval levels was a detailed task. We also had to manage the change process, including running both old and new systems in parallel, communicating changes, and training users. Lastly, monitoring and reporting were needed to ensure data accuracy and proper system usage once everything was in place. We had a team of six to eight people managing the project from our side during the BrassRing deployment. I'm not sure about the size of the BrassRing team, and we also had our own technical team, which had three to four members. The solution required maintenance, particularly from my side as the administrator. Maintenance responsibilities were divided into two parts: some tasks we, as end-users, could control, while others were the responsibility of the BrassRing team. Payment-related tasks were a regular part of our responsibilities. I wasn't the only person maintaining the solution. There were three power users from Infosys, each responsible for a specific geography. My counterpart managed it in the US, and I, along with my colleague in India, managed it for other geographies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are a few reasons why I like Freshteam, including how easily you can get connected with candidates, and how easily candidates can get connected with you as the employer. One of the best features is its scheduling system, which gives both parties the opportunity to schedule different parts of the recruitment process. So if a candidate wants to know my schedule or when I will be available, that information is easy to find."
"Our entire employee base is supported by Freshteam. We register all our employees and their candidates inside the system and use it to handle all interviews, feedback, personal information and budgets."
"IBM Kenexa is fairly stable. We don't have any downtime."
"The ease of scaling is one of BrassRing's biggest strengths, making it a trusted choice for large companies."
"It is extremely user friendly. It is very flexible in managing recruitment, especially when you have thousands of applicants as we did. We easily had over 20,000 applicants within a year for some of our positions, so it made it very easy to manage a large application pool. It was very easy to customize by recruiter preference. When you open up someone's profile to see their experience, education, or other things, you can customize that for yourself. It was flexible in that, and each recruiter could set up their preferences. It didn't have to be set up so that everyone had to have the same landing platform, which was very helpful. As someone who trained other HR people on how to use the system, it was very easy to pick up and learn."
"The most valuable features are that we can upload documents and download them on demand."
 

Cons

"The solution could be improved if it included a payroll system, to be a completely 360 degrees HR solution."
"In the beginning, I was having a hard time learning the software because I was using it on a remote basis. Of course, I used some YouTube videos and other online resources to get by, but for me personally, I learn a bit more easily when the training is done in-person. I had to work double time just on the learning part of it, so I would say that Freshteam could do with better training resources."
"I would like to have a better and more user-friendly interface."
"It needs to update its reporting and analytics tools."
"The reporting tool is helpful, but it is not the easiest to train on or is not as understandable for other HR pros. Their Workbench site, which is the administrator site that you use to update your website, is not user-friendly. When updates are required, it is not that easy to manage because Workbench is not user friendly. It required more work from the admins. They have Workbench training, which actually was very unhelpful. It took eight hours to complete, and it was not very helpful. Their customer service when it comes specifically to their Workbench site is not helpful."
"I would not recommend IBM Kenexa to others."
 

Pricing and Cost Advice

"Freshteam has a free tier as well as a 14 day free trial. The free tier is suitable for a small or home office. If this tier is not suitable, an organization could sign up for the 14 day trial for a higher tier to try all the features and decide if it suits their needs."
"For our training period, we were simply given a user ID and password by the company, with which we could log in and do our work on the platform. The licensing was someone else's responsibility."
"Kenexa was fairly priced. However, in 2019, before I left my previous organization, they significantly increased their pricing. It can be affordable, but their pricing is going up. It is not just licensing; it is how many applicants you have in your system on the database side."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Comms Service Provider
13%
Computer Software Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about IBM Kenexa?
The ease of scaling is one of BrassRing's biggest strengths, making it a trusted choice for large companies.
What is your experience regarding pricing and costs for IBM Kenexa?
As a large company, we first bought the complete BrassRing package, which had various features. Later on, we paid extra for specific features like customer test management. When we integrated with ...
What needs improvement with IBM Kenexa?
BrassRing needs improvement in a few areas. First, it should update how it tracks where candidates come from and avoid duplicate entries. Right now, it is not very flexible. Also, its way of making...
 

Comparisons

No data available
 

Also Known As

No data available
IBM Smarter Workforce, Outstart
 

Overview

 

Sample Customers

moneycorp, DSP, SAP, DAIMLER, ocado, Chargebee, ninjacart, TIGER ANALYTICS, NISSAN
Sweet Spot International (SSI), Leo Burnett Worldwide (LBW), Sika AG, Legacy Health, Apollo Group Inc., Regeneron, Transurban Group, National Health Service, New Zealand Police, Overland Footwear, Yealands, Johnson Controls, Allscripts, Kerry Foods, Masterpet, AMD, Balfour Beatty
Find out what your peers are saying about Freshteam vs. IBM Kenexa and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.