We performed a comparison between GFI LanGuard and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of GFI LanGuard is its email spam feature."
"The most useful features of GFI LanGuard are vulnerability assessment and patching solutions."
"It is helpful to patch and scan vulnerabilities."
"This product is a great solution at a great price as long as it is only going to be used for a local area network."
"The most valuable feature is that I am able to patch third-party solutions."
"The most valuable features in GFI LanGuard are patch management and vulnerability assessment."
"I like that the solution can block users from unnecessarily putting devices on the network."
"The initial setup was easy."
"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."
"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."
"This solution makes it easy to control assets and upgrade all types of software."
"Using this solution saves us lots of time, especially when it comes to performing updates."
"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."
"This product made the job easy to do without having to go put hands on the machines."
"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."
"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."
"When you want to uninstall software from an endpoint, sometimes it becomes very problematic."
"This solution is limited to the local area network only and cannot manage remote devices."
"The only drawback with GFI LanGuard is that you cannot directly integrate it from the Outlook email; instead, you have to first log in to the site to make changes."
"The version we are using only allows one person to use it at a time and does not allow multi-users."
"GFI LanGuard can improve by adding asset tracking."
"If GFI LanGuard had a cloud version it would be better for people that are working from home."
"The documentation on how to use this solution in a Linux environment is not clear, which is something that should be improved because it is complicated."
"GFI LanGuard can improve by adding more modules, such as asset control or asset inventory."
"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
"The K1000 doesn't communicate well with some clients without SMB. There are some issues with getting things to image correctly because they rely on SMB, and SMB is a protocol that is being removed due to security reasons. Organizations are trying to rely less and less on SMB. I know Quest is aware of it. They've talked about having a new version that wouldn't rely on SMB for connection to the clients, but they haven't gotten there yet."
"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."
"One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time."
"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."
"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
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GFI LanGuard is ranked 9th in Patch Management with 10 reviews while Quest KACE Systems Management is ranked 6th in Patch Management with 38 reviews. GFI LanGuard is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of GFI LanGuard writes "A scalable, competitively priced solution with a good ROI and easy setup process ". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". GFI LanGuard is most compared with ManageEngine Patch Manager Plus, Microsoft Windows Server Update Services, Microsoft Configuration Manager, Ivanti Patch for Endpoint Manager and BigFix, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Red Hat Ansible Automation Platform. See our GFI LanGuard vs. Quest KACE Systems Management report.
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