We performed a comparison between Quest KACE Systems Management and Red Hat Ansible Automation Platform based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."As the solution is a software as a service, the scalability is unlimited."
"The solution appears to be stable and scalable."
"Intune enables us to manage our devices from anywhere."
"It is a stable solution."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"In terms of technical support, you will get an immediate response."
"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."
"KACE’s knowledge-based articles are very good."
"The Systems Deployment Appliance is magical when it comes to automating deployment... Not only can we have multiple images, specific to end-users' uses, but we have a plethora of post-installation tasks to install or configure the system, tasks that can be re-used for each system. You just have one basic base image, and then you use the post-install tasks to customize everything else. It is amazing."
"This solution makes it easy to control assets and upgrade all types of software."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."
"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
"The solution is capable of integrating with many applications and devices in comparison to BigFix."
"The automation is the most valuable feature."
"Some colleagues and other companies use it and comment that it is easy to use, easy to understand, and offers good features."
"There are no agents by default, so adding a new server is a matter of a couple lines of configuration (on a new server and the configuration master)."
"Ansible is agentless. So, we don't need to set up any agent into the computer we are interacting with. The only prerequisite is that the host with which we are going to interact must have the Python interpreter installed on it. We can connect to a host and do our configuration by using Ansible."
"One of the most valuable features is that Ansible is agentless. It does not have dependencies, other than Python, which is very generic in terms of dependencies for all systems and for any environment. Being agentless, Ansible is very convenient for everything."
"It does not require staff for deployment and maintenance. It just works."
"The initial setup is easy and takes a few hours to complete."
"The current Intune reporting functionality could benefit from some improvements."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"Intune's areas for improvement revolve around security and certificate management."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"There can be more logs. I do not have any other requirements."
"Could benefit from user having more control over devices."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"Easier integration would be beneficial."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."
"I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement."
"The software asset management functionality is an area that needs to be improved. It could be more automated because when connections need to be made, such as when I connected Adobe and my malware removed, the process was pretty much manual."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
"I've had some issues with patch catalogue."
"There needs to be improvement in the orchestration."
"Some of the modules in Ansible could be a bit more mature. There is still a little room for further development. Some performance aspects could be improved, perhaps in the form of parallelism within Ansible."
"The documentation for the installation step of deployment, OpenStack, etc., and these things have to be a bit more detailed."
"Ansible has just been upgraded, and the only issue that we are seeing at the moment is that the user interface can be slow. We're currently investigating the refresh period with Red Hat when you click a job and run a job. It seems that the buffer no longer runs in real-time. We haven't discovered whether that's partially an issue with our environment, but Red Hat has come back and said that they're working on a couple of bugs in the background. We've upgraded to that version in the last six months, and that's the only issue that we've seen."
"Because Ansible is establishing SSH sessions to perform tasks, there is a limit on scalability."
"It is a little slow on the network side because every time you call a module, it's initiating an SSH or an API call to a network device, and it just slows things down."
"The area which I feel can be improved is the custom modules. For example, there are something like 106 official modules available in the Ansible library. A year ago, that number was somewhere around 58. While Ansible is improving day by day, this can be improved more. For instance, when you need to configure in the cloud, you need to write up a module for that."
"It would be good to make the solution more user-friendly,"
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Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews while Red Hat Ansible Automation Platform is ranked 1st in Configuration Management with 58 reviews. Quest KACE Systems Management is rated 8.8, while Red Hat Ansible Automation Platform is rated 8.6. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Red Hat Ansible Automation Platform writes "Its agentless, making the deployment fast and easy". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Automox and Ivanti Neurons Patch for Intune, whereas Red Hat Ansible Automation Platform is most compared with Red Hat Satellite, Microsoft Configuration Manager, VMware Aria Automation, Microsoft Azure DevOps and BMC TrueSight Server Automation. See our Quest KACE Systems Management vs. Red Hat Ansible Automation Platform report.
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