We performed a comparison between Microsoft Endpoint Configuration Manager and Quest KACE Systems Management based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Because users of Microsoft Endpoint do not mention a clear and proven ROI, Quest KACE Systems Management comes out on top in this comparison.
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"Great for software update needs, operating system version updates, and security policy enforcement."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"The main advantage is that Intune performs its intended functions effectively."
"The main, clear valuable feature is updating the latest, patches and updates from Windows. This is the main feature we really utilize a lot."
"It has the ability to perform mass distribution."
"Microsoft Configuration Manager gives different tools in one solution."
"I have found the solution to be scalable. We have around 50,000 users using the solution."
"The product is useful for patch management."
"Valuable features include configurations enforcement, compliance data gathering, and deployment of a standardized OS."
"The technical support is good."
"Microsoft Endpoint Configuration Manager is very scalable."
"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."
"There is ease of use, and its pricing was a driving factor."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"You don't have to be an advanced user. Rather, in terms of ease of use, this product is right where it needs to be."
"This product made the job easy to do without having to go put hands on the machines."
"My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The tool helped us deploy custom software for specific departments. We also did Windows updates with the product."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"The solution could improve by having better integration with Apple."
"I think there should be a better tracking of the cell phones used on the Intune."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"The operations could be faster and you need some patience with this tool."
"Its client interface should be more accessible, and the notifications should be more customizable from the console. It should be more user friendly and have some kind of customized notifications so that we can use it on the client side. These are the reasons why we restricted its use only for the server environment and didn't use it on the client side."
"Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it."
"SCCM can improve on third-party application support."
"The database should be made to be more stable and robust, but not so much the configuration."
"The solution can be improved by speeding up the synchronizing of the policies on the devices."
"I want the system to provide some dependency relations. I would also like to see the relationship between different machines."
"The availability of technical support could improve."
"It could be designed a little bit more intuitively in terms of administration."
"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network."
"Easier integration would be beneficial."
"We'd love to see support for larger dependencies in the scripting feature."
"One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
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Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews while Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews. Microsoft Configuration Manager is rated 8.2, while Quest KACE Systems Management is rated 8.8. The top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and ServiceNow Discovery, whereas Quest KACE Systems Management is most compared with Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform, Automox and Ivanti Neurons Patch for Intune. See our Microsoft Configuration Manager vs. Quest KACE Systems Management report.
See our list of best Configuration Management vendors and best Patch Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.