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Gigamon Deep Observability Pipeline vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Gigamon Deep Observability Pipeline boosts productivity and efficiency through reduced troubleshooting, improved security visibility, and optimized resource management.
Sentiment score
6.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
 

Customer Service

Sentiment score
6.5
Customer service for Gigamon Deep Observability Pipeline is mixed, with some praising it while others find it lacking in direct assistance.
Sentiment score
6.8
Trellix Helix Connect's customer service is praised for quick, efficient support despite minor delays, maintaining high user satisfaction.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
 

Scalability Issues

Sentiment score
7.3
Gigamon Deep Observability Pipeline scales well in cloud environments but may face challenges with on-premise scalability and outdated hardware.
Sentiment score
7.8
Trellix Helix Connect is scalable and favored by many, despite some considering cost as a limiting factor.
We support the largest companies in the world and can cater to large environments.
 

Stability Issues

Sentiment score
8.2
Users consistently rate Gigamon Deep Observability Pipeline highly for its stability, with minimal issues reported over a year of use.
Sentiment score
8.4
Trellix Helix Connect is highly reliable with strong stability, minimal bugs, and crucial support for critical applications.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
 

Room For Improvement

Gigamon needs better security, traffic inspection, improved GUI, increased capacity, better filtering, and easier cloud setup, with faster hardware delivery.
Trellix Helix Connect requires enhancements in interface, integration, support, and pricing, despite praise for its AI capabilities.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
 

Setup Cost

<p>Gigamon Deep Observability Pipeline's pricing is considered high but varies by equipment needs, with competitive alternatives available.</p>
Trellix Helix Connect is costly but valued for comprehensive security, especially for large enterprises and bundled solutions.
It is not the cheapest, but also not the most expensive solution.
 

Valuable Features

Gigamon Deep Observability Pipeline improves firewall performance and enhances network traffic analysis with features like deduplication and encryption.
Trellix Helix Connect offers seamless API integration, automation, and AI for efficient threat detection and incident resolution.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
 

Categories and Ranking

Gigamon Deep Observability ...
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
8
Ranking in other categories
Application Performance Monitoring (APM) and Observability (23rd), Event Monitoring (9th), Data Loss Prevention (DLP) (16th), Web Application Firewall (WAF) (19th), Advanced Threat Protection (ATP) (21st), Network Packet Broker (NPB) (1st), Network Detection and Response (NDR) (11th)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
30th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Gigamon Deep Observability Pipeline is 0.1%, up from 0.0% compared to the previous year. The mindshare of Trellix Helix Connect is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

LeonardoAlves - PeerSpot reviewer
Improved the capability to analyze the environment and network problems with easy setup
It improved the capability to analyze the environment and network problems. It also helped streamline your security and performance monitoring The application I use is a script. My environment is a mix of technologies. I have many passionate people in my network who are on a journey in…
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
847,625 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
8%
Healthcare Company
6%
Comms Service Provider
16%
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Gigamon Deep Observability Pipeline?
The most valuable feature for improving network visibility with Gigamon is the packet filtering capability.
What needs improvement with Gigamon Deep Observability Pipeline?
The challenge is monitoring the cloud network. In on-premises environments, monitoring is straightforward, as I can verify all packets and communications. However, due to the way access tools and p...
What is your primary use case for Gigamon Deep Observability Pipeline?
It improved the capability to analyze the environment and network problems. It also helped streamline your security and performance monitoring.
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
 

Also Known As

Gigamon, GigaSecure
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Amica Insurance, College of William & Mary, Gamma, IntercontinentalExchange, OppenheimerFunds
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Gigamon Deep Observability Pipeline vs. Trellix Helix Connect and other solutions. Updated: March 2025.
847,625 professionals have used our research since 2012.