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GoodAccess vs Portnox comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoodAccess
Ranking in ZTNA
7th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (6th), Enterprise Infrastructure VPN (8th)
Portnox
Ranking in ZTNA
11th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
Network Access Control (NAC) (7th), Passwordless Authentication (2nd)
 

Mindshare comparison

As of April 2025, in the ZTNA category, the mindshare of GoodAccess is 0.4%, up from 0.2% compared to the previous year. The mindshare of Portnox is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA
 

Featured Reviews

Frank Goldman - PeerSpot reviewer
Enables us to easily see users' device compliance as it continuously monitors the devices
Security is much better than the service that we were using before. The dashboard is much more user-friendly. It is easy to add users. I can easily see users' device compliance as it continuously monitors the devices. The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for the West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways. With the prior service, the speed was so slow that users could not work while connected.
Scott Kerr - PeerSpot reviewer
It is seamless and integrates well with our Azure setup
We use devices like PLCs and controllers, and when we receive a request to allow one on the network, we bypass typical authentication, associate it with a group account, and push it to a firewalled VLAN. However, problems arise when the same MAC address is requested for a different project. Our current system only finds authenticated MAC addresses, making it difficult to troubleshoot when the same device is used for multiple purposes. Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspects of the solution are the static IP and speed."
"GoodAccess simplified our infrastructure and how we interact with clients."
"The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways."
"GoodAccess VPN has brought a transformative shift to our organization, notably enhancing collaboration and enabling seamless remote work."
"No extra hardware is needed, and it is very easy to set up"
"GoodAccess has significantly improved security in our organization."
"Their user interface is intuitive as it is easy to navigate."
"The dashboard is pretty sleek and complete."
"I am impressed with the solution's voucher capability and authentication. The tool is integrated with Active Direct storage."
"The simplicity of the product is commendable."
"The minute people have issues on their network, we can see what is happening right away."
"It's easy to manage and troubleshoot thanks to the lightweight components."
"The cloud-based feature is very nice."
"The Portnox dashboard is very easy to use, and the UI is simple."
"The cloud-based feature of Portnox is excellent."
"It's agentless, and it's scalable."
 

Cons

"The product could improve by extending its chat support beyond 8-5 CET, Monday to Friday, to a 24/7 service for better accessibility and immediate assistance."
"The installable app's occasional bugs have caused disruptions for some users, impacting smooth usage."
"They need to provide a more comprehensive app that shows more data that appears on the GoodAccess site."
"We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need to have improved for our usage."
"There could be a better view of which type of communication is going through the system."
"Currently, the pricing structure is functional yet could benefit from more refined scalability calculations."
"The interface information could show more information about how threats have occurred. Right now, it only shows basic threat information."
"Enhancing the user interface and experience could make it more intuitive for all users."
"The support team is very limited. They don't have much support during Asia Pacific hours; the team sits in during the EMI and US hours."
"Portnox CORE can improve on support for unmanaged switches (or hubs) and other brands of network devices. These kinds of devices are still in use in organisations, especially SMEs who cannot afford to buy a managed switch."
"The product should consider more integration with vendors like Huawei. It should also improve visibility. The solution should offer a partner portal that can provide customers training on the in and out of the solution."
"However, problems arise when the same MAC address is requested for a different project. Our current system only finds authenticated MAC addresses, making it difficult to troubleshoot when the same device is used for multiple purposes."
"From a resource perspective, the OEM can do better in terms of resource utilization."
"Now, the way security is viewed, maybe including something like AI, to automate some of the things that are required to be done would be great."
"It would be good to integrate Portnox CORE with CLEAR."
"As there are no agents in Portnox Clear, the customers of the product cannot download any agents on their devices, making them unsure if the product offers proper security."
 

Pricing and Cost Advice

Information not available
"Pricing is quite reasonable."
"The solution is very expensive and I would rate it 10 out of 10."
"The licensing module should be reviewed to count the number of devices instead of port numbers of total switches. There is a case for this where not all ports for a switch are used by devices. Unused ports are calculated in the license, then the customer pays for license for those unused ports."
"Portnox CORE's pricing is adequate and cheaper compared to other complex solutions. Its licensing costs are yearly and include support. Cost is calculated per device."
"Pricing is not cheap. It is based on licenses per port. After licensing is purchased, you only pay for support."
"It's not cheap. It's not expensive. It's in the middle."
"The users are not very happy with the new licensing option where there is only a subscription license. There is no perpetual license."
"The vendor price is fair."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
16%
Computer Software Company
14%
Financial Services Firm
13%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk response time, as this will be very important when you run into issues. The setup...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need ...
What do you like most about Portnox CORE?
It's easy to manage and troubleshoot thanks to the lightweight components.
What is your experience regarding pricing and costs for Portnox CORE?
It's not cheap. It's not expensive. It's in the middle, so I'll probably give it a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Portnox CORE?
We have been having some issues with it. That's why we're considering migrating to Portnox Clear due to some limitations with CORE. At the end of the day, Portnox Clear's capabilities are much more...
 

Comparisons

No data available
 

Also Known As

No data available
Access Layers Portnox, Portnox CLEAR
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Data Realty, Royal London, Wales Millennium Centre, McLaren Construction Group, EL AL Israeli Airlines, 
Find out what your peers are saying about GoodAccess vs. Portnox and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.