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Google Chronicle Suite vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Google Chronicle Suite enhanced threat detection, automated processes, improved analytics, and increased operational efficiency with cost savings and scalability.
Sentiment score
6.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
 

Customer Service

Sentiment score
7.6
Google Chronicle Suite's customer service is generally effective but slow, with well-prepared documentation and helpful local engineer assistance.
Sentiment score
6.8
Trellix Helix Connect's customer service is praised for quick, efficient support despite minor delays, maintaining high user satisfaction.
We are a critical project for them at this moment, and they provide excellent service.
They are slow, and the initial responses often require more information rather than providing helpful solutions.
The technical support I’ve received is rated an eight out of ten.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
 

Scalability Issues

Sentiment score
8.4
Google Chronicle Suite scales efficiently, managing large data volumes with high satisfaction ratings, supporting current and future organizational needs.
Sentiment score
7.8
Trellix Helix Connect is scalable and favored by many, despite some considering cost as a limiting factor.
I rate the scalability of Google Chronicle Suite as ten out of ten.
Google Chronicle Suite is very scalable, being a cloud-based solution.
Chronicle Suite is fully scalable with a rating of seven or eight out of ten in scalability.
We support the largest companies in the world and can cater to large environments.
 

Stability Issues

Sentiment score
7.9
Google Chronicle Suite is praised for its stability and reliability, frequently scoring high ratings among users.
Sentiment score
8.4
Trellix Helix Connect is highly reliable with strong stability, minimal bugs, and crucial support for critical applications.
I rate the stability of Google Chronicle Suite as a nine, as I have not encountered any stability issues.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
 

Room For Improvement

Google Chronicle Suite's interface and feature limitations challenge beginners; improvements in dashboards, navigation, and integration are needed.
Trellix Helix Connect requires enhancements in interface, integration, support, and pricing, despite praise for its AI capabilities.
The UI is the primary challenge in need of improvement.
The graphical user interface could be improved to enhance user experience.
The functionalities for parsing and including feeds need improvement.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
 

Setup Cost

Enterprise users find Google Chronicle's pricing based on data usage cheaper than competitors, but costs vary with additional features.
Trellix Helix Connect is costly but valued for comprehensive security, especially for large enterprises and bundled solutions.
It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
I experience Chronicle as less expensive and less complicated than Azure.
Our license is based on the size of the company with an all-you-can-eat model, considering storage capabilities per day.
It is not the cheapest, but also not the most expensive solution.
 

Valuable Features

Google Chronicle Suite enhances security with AI-threat intelligence, fast detection, customizable dashboards, and cost-effective, scalable integration with Google services.
Trellix Helix Connect offers seamless API integration, automation, and AI for efficient threat detection and incident resolution.
They also combine their source solution into one product, allowing for out-of-the-box playbook creation and incident response.
The threat intelligence, especially continuous IOC feeds, is a standout feature.
It is also cost-effective, charged based on use per second rather than data volume.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
 

Categories and Ranking

Google Chronicle Suite
Ranking in Security Information and Event Management (SIEM)
11th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
30th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Google Chronicle Suite is 3.6%, up from 1.5% compared to the previous year. The mindshare of Trellix Helix Connect is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Rene Schouten. - PeerSpot reviewer
Harnesses anomaly detection and automated response for efficient threat management
I really appreciate the anomaly detection and machine learning capabilities that identify unusual patterns without needing signatures. The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses. It is also cost-effective, charged based on use per second rather than data volume. Additionally, the solution supports annual audits and ensures compliance.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Retailer
9%
Manufacturing Company
7%
Comms Service Provider
17%
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Chronicle Suite?
Google Chronicle Suite is a highly scalable solution with good search capabilities.
What is your experience regarding pricing and costs for Google Chronicle Suite?
I rate the price of Google Chronicle Suite as a five, indicating it's market value. It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
What needs improvement with Google Chronicle Suite?
The user interface could be more intuitive, particularly in navigation. Moreover, the dashboards should be enhanced as they are not up to the mark. The UI is the primary challenge in need of improv...
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Information Not Available
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Google Chronicle Suite vs. Trellix Helix Connect and other solutions. Updated: April 2025.
847,959 professionals have used our research since 2012.