Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
Hyland RPA automatically captures, compiles and sequences process steps, recognizes unique elements for process tracking and documents all user interactions. Working alongside humans, Hyland RPA increases efficiency by reallocating idle bots with unique task “pulling” and processes any task type with a farm of multifunctional bots. Using low-code drag-and-drop tools, Hyland RPA integrates with core systems, including automation process parameters and output process scripts for bot execution. Hyland RPA provides a central view for management and customization, enables real-time monitoring, controlling and reporting and offers intuitive modification controls.
While assisted service aptly describes the human-touch component, intelligent agent engagement more accurately describes the human-touch fueled with technology to drive improved operational efficiency. Intelligent agent engagement is about transforming complex agent desktops, a variety of channels (voice, chat, email, etc) and complex processes (troubleshooting, complicated products, regulatory) into an operationally efficient customer service experience.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
