Hyland RPA vs NICE Robotic Automation comparison

Hyland and NICE are both solutions in the Robotic Process Automation (RPA) category. Hyland is ranked #44, while NICE is ranked #32. Hyland holds a 0.9% mindshare in RPA, compared to NICE’s 1.2% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 62% of NICE users who would recommend it.

Hyland RPA

Read 1 Hyland RPA review

746 Views
656 Comparison Views

100% willing to recommend

NICE Robotic Automation

Read 7 NICE Robotic Automation reviews

1,172 Views
1,113 Comparison Views

62% willing to recommend

Hyland RPA

NICE Robotic Automation

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Executive Summary

We performed a comparison between Hyland RPA and NICE Robotic Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2026).

Buyer's Guide

Robotic Process Automation (RPA)

April 2026

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Helped 886,976 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland RPA

Ranking in Robotic Process Automation (RPA)

44th

Average Rating

9.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Orchestration and Automation Technologies (32nd)

NICE Robotic Automation

Ranking in Robotic Process Automation (RPA)

32nd

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the Robotic Process Automation (RPA) category, the mindshare of Hyland RPA is 0.9%, up from 0.3% compared to the previous year. The mindshare of NICE Robotic Automation is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
NICE Robotic Automation	1.2%
Hyland RPA	0.9%
Other	97.9%

Robotic Process Automation (RPA)

Featured Reviews

reviewer1638135

Works at a tech services company with 201-500 employees

A scalable solution which is easy to install and use

I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.

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Harish G V

Senior RPA Developer at a tech vendor with 1,001-5,000 employees

Quicker compared to other bots but not very user-friendly

There is a need for NICE to be more user-friendly. It should be designed in such a way that any developer can easily develop bots. For instance, Power Automate provides a good example of a user-friendly design that NICE can learn from. Moreover, in terms of documentation, there is very little available for NICE, making it challenging to implement the bots. So, documentation should be improved as well. There are a lot of additional features that could be included in NICE. As the NICE Robotic Automation claims, it is a low-code solution, but that is not entirely true. They need to concentrate on the prerequisites and building blocks. There should be more options available internally that are easy to use and well-developed.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is very easy to use."

"The initial setup is very quick."

"What we've done with the RTI client is that we've brought it into a bit more of a 21st-century feel. Our agents have the ability to move around when they want, click into stuff. They use it according to how their conversations go with the customer."

"NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built."

"Robotic Automation has saved us time and money by moving our processes away from manual work."

"In terms of scaling and increasing the impact of automation, our center of excellence has been around for 11 months now, our target for the year was a saving of £2 million and we've just hit £2.4 million, which has given us just over a two-to-one return on investment and, by using that feature-based build that I mentioned earlier, where we take those component parts for login and logout or copy and paste from this spreadsheet to that one, we are forecasting a five-to-one return on investment within the next 24 months."

"It is a kind of desktop automation. Its licensing model is a little bit different. It tends to be individual automation specific to a role. It excels at that."

"It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."

"It resulted in over £1,000,000 in savings within that first month."

"Provides good automation features."

More NICE Robotic Automation pros

Cons

"The solution should come with language customization, which would simplify its use for our customers."

"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application. Its graphical interface should also be improved. It should have a user-friendly interface. Sometimes, people find it very difficult to understand. One of the obstacles that I faced while programming was that if I needed any kind of help, there wasn't much content on the internet. It can be very difficult to find a solution for a particular issue."

"There are a few areas for improvement in the installation phase"

"The one thing I'd like to see, and NICE is already heavily investing in it, is improvement in the user interface itself. They call it the Designer and it's what the developers use. It is a bit clunky; that is the polite way to put it. I'd like to see it be a bit more user-friendly, a bit more intuitive, and to move to something a bit more web-based..."

"[During the upgrade] any issues, where it couldn't remotely connect to upgrade, I needed the floor plan so I could go to that PC and have a look at it. Often it was either that the PC was switched off or had a bug or some other application needed to be reset."

"The solution is not as intuitive as it could be and the integration took a lot of time."

"The solution is not as intuitive as it could be and integrating took a lot of time."

"There is a need for NICE robotics to be more user-friendly."

More NICE Robotic Automation cons

Pricing and Cost Advice

"There is no licensing fee for our customers."

"As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Media Company

11%

Manufacturing Company

11%

Comms Service Provider

Financial Services Firm

17%

Manufacturing Company

12%

Construction Company

10%

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	2
Large Enterprise	4

Comparisons

UiPath Platform vs Hyland RPA

Compared 16% of the time

Automation Anywhere vs Hyland RPA

Compared 10% of the time

Microsoft Power Automate vs Hyland RPA

Compared 9% of the time

IBM Robotic Process Automation (RPA) vs Hyland RPA

Compared 7% of the time

Automai RPA vs Hyland RPA

Compared 6% of the time

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UiPath Platform vs NICE Robotic Automation

Compared 10% of the time

Blue Prism vs NICE Robotic Automation

Compared 7% of the time

TIS RPA vs NICE Robotic Automation

Compared 6% of the time

Blue Prism Cloud vs NICE Robotic Automation

Compared 6% of the time

Inflectra Rapise vs NICE Robotic Automation

Compared 4% of the time

More NICE Robotic Automation Competitors

Product Reports

Buyer's Guide

Robotic Process Automation (RPA)

April 2026

Download Hyland RPA product report

Buyer's Guide

NICE Robotic Automation

April 2026

Download NICE Robotic Automation product report

Also Known As

Another Monday

No data available

Overview

Hyland RPA is designed to enhance automation processes within enterprises by streamlining repetitive tasks. It provides businesses with tools to improve efficiency and productivity.

Hyland RPA automates workflow processes, allowing for the efficient handling of repetitive and complex tasks. It integrates seamlessly with existing systems, ensuring minimal disruption. Companies seeking to optimize operations through automation will find its capabilities invaluable.

What features stand out in Hyland RPA?

Seamless Integration: Offers compatibility with existing IT infrastructures.
Customizable Automation: Tailors workflows according to specific business needs.
Scalability: Easily handles increasing workloads and expansions.

What benefits should be evaluated in Hyland RPA?

Enhanced Productivity: Reduces manual effort, freeing up staff for higher-value tasks.
Error Reduction: Minimizes mistakes through consistent automated processes.
Cost Efficiency: Reduces operating costs by optimizing workloads and resource use.

Hyland RPA finds implementation across numerous industries, including healthcare and finance. In healthcare, it automates patient record entries, ensuring data accuracy and compliance. In finance, it optimizes transaction processing, reducing processing times and improving accuracy. The versatility of Hyland RPA allows businesses to employ it in several industry-specific applications, delivering tangible improvements in process efficiency.

Hyland

NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.

NICE

Sample Customers

ING, Vodafone, T-Mobile, Billbox

HelpLine, Telefonica Spain, Banca Popolare Di Sondrio

Buyer's Guide

Robotic Process Automation (RPA)

April 2026

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