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IBM BPM vs Informatica Intelligent Data Management Cloud (IDMC) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Businesses using IBM BPM reported improved efficiency, automation, and cost savings despite high costs and moderate ROI.
Sentiment score
7.1
Informatica Cloud enhances data quality and processes, with ROI influenced by master data, change management, and adoption rates.
 

Customer Service

Sentiment score
6.7
IBM BPM customer service is generally positive, with effective support, though response delays and communication issues are noted.
Sentiment score
6.8
Informatica offers strong support, praised for expertise but needing consistent response times; priority and contracts affect service quality.
The customer service is outstanding.
We had a contract that provided on-site support, which was very satisfactory.
Due to the tool's maturity limitations, solutions are not always simple and often require workarounds.
 

Scalability Issues

Sentiment score
6.9
IBM BPM offers impressive scalability, efficiently managing high user volumes with varied experiences and requiring occasional careful tuning.
Sentiment score
7.3
Informatica Intelligent Data Management Cloud offers scalable solutions, handling large volumes with proper planning and excellent documentation for user satisfaction.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
As a SaaS platform, IDMC is quite scalable and provides complete flexibility.
 

Stability Issues

Sentiment score
7.2
IBM BPM stability varies; recent versions improve reliability, but issues remain with infrastructure, configuration, and developer expertise.
Sentiment score
7.7
Informatica IDMC is generally reliable despite occasional issues, with strong vendor support ensuring minimal downtime and manageable bugs.
Stability is crucial because IDMC holds business-critical data, and it needs to be available all the time for business users.
 

Room For Improvement

IBM BPM needs improved customization, integration, and user-friendliness, addressing complexity and high cost with enhanced API and AI features.
Informatica IDMC needs UI improvements, better automation, pricing review, enhanced support, and performance enhancements for optimal usability.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
The tool needs to mature in terms of category-specific attributes or dynamic attributes.
 

Setup Cost

IBM BPM's high costs suit large enterprises, while flexible Cloud Pak and tiered licensing offer varied pricing options.
Informatica IDMC pricing is high, varies by project, and often suits large enterprises with negotiable options.
SAP is more expensive, but IBM BPM is very expensive.
It ranges from a quarter million to a couple of million a year.
 

Valuable Features

IBM BPM offers integration, scalability, and low-code development with strong UI, enhancing efficiency and reducing complexities.
Informatica IDMC provides flexible data management with seamless integration, AI capabilities, and robust governance for efficient data handling.
The integration capabilities of IBM BPM are excellent.
The platform's ability to pull in data from other platforms without the need for an additional integration tool enhances its appeal.
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Application Infrastructure (8th), Process Automation (5th)
Informatica Intelligent Dat...
Ranking in Business Process Management (BPM)
6th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
182
Ranking in other categories
Data Integration (3rd), Data Quality (1st), Business-to-Business Middleware (3rd), API Management (7th), Cloud Data Integration (3rd), Data Governance (2nd), Test Data Management (3rd), Cloud Master Data Management (MDM) Solutions (1st), Data Management Platforms (DMP) (1st), Data Masking (2nd), Metadata Management (1st), Test Data Management Services (2nd), Product Information Management (PIM) (1st), Data Observability (2nd)
 

Mindshare comparison

As of February 2025, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 7.4%, up from 7.4% compared to the previous year. The mindshare of Informatica Intelligent Data Management Cloud (IDMC) is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

SureshThota1 - PeerSpot reviewer
Good automation, stable, and scalable
The initial setup is complex, but once we have a mature framework in place, it has been working well. When deployed properly and as expected, customers are happy to use the solution. However, there is still a lot of configuration and installation taking time. IBM BPM provides a cloud-fast model, where it is possible to integrate automation of the process and where manual interaction is only necessary if automation is not available. We have implemented an ultimate installation that includes both capabilities, but some features were not enabled in the process access station. For example, I could not open KFC documents, they all uploaded, and saved the data, but could not do a profile page without manual interaction. IBM is still working on a permanent solution for this. The deployment time depends on the requirements, which can be critical, low, or medium-high. If the requirements are critical, it will take six to eight months. For medium requirements, it will take five months, and for low requirements, it will take only one month. Eight people were part of the deployment team.
Raj Sethupathi - PeerSpot reviewer
Offers profiling and address standardization but can be complicated
Informatica Data Quality has its data warehouse, primarily using Oracle and some SQL databases. You need a database to host the data. The cleansed version of the data is stored in the data warehouse. It integrates with PowerCenter and other Informatica tools. The integration details can be complex, but a regional setup is involved in this process. Profiling smaller datasets, such as 10,000-50,000 records, worked fine. However, unexpected issues could arise with larger datasets, such as thousands of records or more, especially with tables containing many columns. Handling tables with fifty or more columns can be challenging, even in Excel. A mismatch in data types could cause the entire system to crash. Continual enhancements are being made to address these issues, which can be unique to specific industries like finance and healthcare.
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Computer Software Company
13%
Manufacturing Company
7%
Government
6%
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
How does Azure Data Factory compare with Informatica Cloud Data Integration?
Azure Data Factory is a solid product offering many transformation functions; It has pre-load and post-load transformations, allowing users to apply transformations either in code by using Power Q...
Which Informatica product would you choose - PowerCenter or Cloud Data Integration?
Complex transformations can easily be achieved using PowerCenter, which has all the features and tools to establish a real data governance strategy. Additionally, PowerCenter is able to manage huge...
What are the biggest benefits of using Informatica Cloud Data Integration?
When it comes to cloud data integration, this solution can provide you with multiple benefits, including: Overhead reduction by integrating data on any cloud in various ways Effective integration ...
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
ActiveVOS, Active Endpoints, BPM, Address Verification, Persistent Data Masking, Cloud Test Data Management, PIM, , Enterprise Data Catalog, Data Integration Hub, Cloud Data Integration, Data Quality, Cloud API and App Integration
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
The Travel Company, Carbonite
Find out what your peers are saying about IBM BPM vs. Informatica Intelligent Data Management Cloud (IDMC) and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.