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IBM BPM vs Ivanti Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM BPM
Ranking in Process Automation
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Business Process Management (BPM) (5th), Application Infrastructure (8th)
Ivanti Automation
Ranking in Process Automation
28th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of IBM BPM is 7.2%, down from 10.8% compared to the previous year. The mindshare of Ivanti Automation is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Muhammad Kamran - PeerSpot reviewer
Has efficient processes and intuitive workflow with many valuable features
You will have access to make any needed changes. Additionally, the review will be published on PeerSpot.com in written or audio format, available to other people. You can stay anonymous if you wish. Notifications and the use of the review are subject to PeerSpot's terms of use, which you can find at PeerSpot.com/TOS. I would give the solution an overall rating of ten out of ten points.
Ahmed-Ragab - PeerSpot reviewer
Facilitates task management with effective approval processes and modern integration capabilities
It facilitates processes by sending notifications to relevant individuals who need to take action regarding requests. There is a very good approval hierarchy in place. Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests. It is also easy to integrate with many other tools, like Nintex and Azure DevOps, using APIs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think the best way it can be it improved, is to make it easier to install. It's a very complicated piece of software, and there are a lot of things you have to do to get it set up. It's not just running an installer. You install WebSphere. You install the BPM product, and there's a large host of other steps you have to do: run queries against the database, you have to manually configure a bunch of properties files for your environment. I think if they could streamline all that, so it wasn't a considerable effort to install, that would be very useful. Because from an engineering point of view, you want to spend as little time as possible actually installing a product."
"Our customers use the solution as a workflow platform to manage their processes."
"The possibility to add Java code as embedded .jar, that increases the flexibility of the solution."
"The case management and its integration with process design are good features."
"IBM BPM is a stable solution."
"Compliance with the BPMN 2.0 standard."
"We have used a lot of out-of-the-box reporting on the process performance metrics. We have been able to make suggested changes to staff for this role or streamlining by eliminate some activities where people were not requiring a lot of work in the first place."
"I rate the technical support a ten out of ten...The product's installation was easy."
"It's easy for the IT admins at the company to use. It isn't hard to understand and there are lots of features you can use out of the box. If a feature isn't available in Ivanti Automation, you can always script it."
"The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software."
"Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests."
"There is a very good approval hierarchy in place."
 

Cons

"The initial setup process is complex for basic users."
"I would like to see the solution be able to interact with other customer software solutions."
"The pricing is a little bit high. It's gone up in cost."
"Importing and exporting between multiple environments is more difficult with other tools."
"We would like better performance and more ​visibility on each step of the tool.​"
"The business would like to use the product with a lot less IT and equipment involvement."
"Integration with web services, especially in the standard version of the product."
"User Interface components could be further refined to enhance and extend customizations dictated by end clients."
"The user interface could be more futuristic and modernized in terms of styling and colors."
"The user interface could be more futuristic and modernized in terms of styling and colors."
"Their cloud relay feature needs to improve to compete with other products in cloud solutions like Azure and AWS. It should be easier to deploy or provision images in the cloud with Ivanti Automation. Better Azure integration would also help."
"Ivanti Automation should deliver more fixed templates for standard use cases or standard procedures."
 

Pricing and Cost Advice

"I already compared some solutions related to business process management, and I saw that the cost of IBM BPM is more expensive compared with that of Camunda, for example."
"The pricing is very high."
"It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."
"Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
"IBM BPM is expensive, so most large companies opt for IBM based on their licensing options."
"The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
"My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
Financial Services Firm
19%
Computer Software Company
18%
Government
17%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What do you like most about Ivanti Automation?
The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software.
What is your experience regarding pricing and costs for Ivanti Automation?
My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions. On a scale from one to ten, where one is cheap, and ten is expensive, I ra...
What needs improvement with Ivanti Automation?
The user interface could be more futuristic and modernized in terms of styling and colors.
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
Ivanti IT Automation, RES Suite
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Oxfordshire County Council, Selex Galileo, Elkerliek ziekenhuis, Woodforest National Bank, City of Deventer, Royal Grammar School, SAAone, Eat' N Park, Espria
Find out what your peers are saying about IBM BPM vs. Ivanti Automation and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.