IBM Case Foundation vs Nintex Process Platform comparison

IBM and Nintex are both solutions in the Business Process Management (BPM) category. IBM is ranked #33 with an average rating of 8.0, while Nintex is ranked #10 with an average rating of 8.3. IBM holds a 0.4% mindshare in BPM, compared to Nintex’s 2.0% mindshare. Additionally, 86% of IBM users are willing to recommend the solution, compared to 90% of Nintex users who would recommend it.

IBM Case Foundation

Read 13 IBM Case Foundation reviews

315 Views
225 Comparison Views

86% willing to recommend

Nintex Process Platform

Read 24 Nintex Process Platform reviews

2,623 Views
1,564 Comparison Views

90% willing to recommend

IBM Case Foundation

Nintex Process Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Nintex Process Platform and IBM Case Foundation compete in the workflow automation space. Nintex appears to have the upper hand due to its ease of use and robust integration capabilities, enhancing workflow automation efficiency.

Features: Nintex Process Platform is known for its scalability and robust performance, particularly in SharePoint environments. It offers a low-code/no-code approach using SmartObjects and SmartForms for rapid development, as well as extensive integrations and mobile solutions. IBM Case Foundation is strong in content management and complex state workflows, with notable integration with Microsoft products and BI tools, benefiting decision-making processes.

Room for Improvement: Nintex Process Platform could improve in areas such as performance, default logging, and notifications. Cloud capabilities need expansion and error reporting could be more refined. Issues with workflow copying, licensing, and documentation need addressing. IBM Case Foundation should update its workflow engine and improve customization flexibility, as well as enhance integration with external platforms and modernize its user interface.

Ease of Deployment and Customer Service: Nintex Process Platform offers flexible deployment across on-premises, public, and hybrid cloud environments, although its technical support is variable, often relying on community help. IBM Case Foundation focuses on on-premises deployment with adequate customer service but faces challenges in support responsiveness and user interface intuitiveness. Nintex provides streamlined support with global 24/7 coverage.

Pricing and ROI: Nintex Process Platform is pricey, leaning towards a subscription model for flexibility but delivers a strong ROI through effective workflow solutions and time savings. IBM Case Foundation is mid-range in pricing, occasionally costly depending on licensing models, but adds value with bundle offers in the Automation Pack. Both solutions contribute substantial ROI by enabling process automation and freeing up resources for strategic initiatives.

To learn more, read our detailed IBM Case Foundation vs. Nintex Process Platform Report (Updated: April 2025).

Buyer's Guide

IBM Case Foundation vs. Nintex Process Platform

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Case Foundation

Ranking in Business Process Management (BPM)

33rd

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Nintex Process Platform

Ranking in Business Process Management (BPM)

10th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (9th), Workload Automation (11th)

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of IBM Case Foundation is 0.4%, up from 0.3% compared to the previous year. The mindshare of Nintex Process Platform is 2.0%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Nouman Nawaz

Deputy Director - IT(Plans) at DHA Lahore

Mature product in terms of security and stable product

The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

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Damilola Adeleye

Business Automation Developer at Polaris Bank Nigeria Plc

Straightforward interface and user-friendly

There are a lot of apps in K2, but what I really found that needs improvement is the management section of K2, especially the management server and the admin page where you can manage processes, add users, set security fees, and add licenses. The reason for this is because the part that is the section of administration, particularly the management called rows, has multiple rules, as many as you want. For instance, you may have around 200 rules, and when you view them, only the first ten are displayed, and you have to click next to see the next ten and so on until you get to the hundredth rule. On that page, as of today, we only have what we call to fetch, where you can search for a particular rule you're looking for, or else you have to keep clicking until you get to the final page you want. So that's a bit challenging.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The only thing is that we can easily track where the application is in the process, from manual to automation."

"Case Foundation provides a strong security boost."

"The client and the IBM content navigation are the solution's most valuable features."

"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."

"The content management is great."

"It is easy to set up workflows that notify the user depending on certain events."

"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."

"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."

More IBM Case Foundation pros

"The setup is easy."

"It is a scalable product."

"It has integration with BI and Analytics tools, and RPA toolsets as well."

"Provides the ability to automate SharePoint processes (building sites, lists, updating content). You can also automate document and content processes, onboarding and offboarding, and general IT and HR solutions."

"This tool set makes it easy to integrate current processes and increase adoption rates and usage for the tool, as well as the process changes to update it on the fly."

"Allows to use workflow for simple approvals and LazyApproval. The feature is easy to implement for mobile approval."

"The solution offers very good integration capabilities. We've never had issues integrating it without solutions."

"It's easy to learn. However, there is very little content available for the Nintex also, but they are providing their own documentation and all. So, it's easy to learn also."

More Nintex Process Platform pros

Cons

"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."

"The solution can be quite expensive."

"The limitation is only for customization because IBM doesn't support it."

"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."

"We are now using microservices but there are some areas where the coordination with FileNet is problematic."

"The interface needs to be more user-friendly."

"The cloud version could use more stability."

"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."

More IBM Case Foundation cons

"Currently, it's taking quite some time to deploy a package, it needs improvement"

"We would like to design parallel workflows and long-running workflows, along with new features for connecting to cloud-based systems."

"There is room for improvement in the user experience in the forms."

"The solution does not integrate with many platforms."

"Difficult to include external partners with the solution deployed on-premise."

"The license pricing is too high currently for Nintex Workflow."

"While Nintex Workflow has pretty robust troubleshooting abilities, I think that improving the default logging and notifications would be helpful."

"The solution is a bit too expensive. It could be cheaper."

More Nintex Process Platform cons

Pricing and Cost Advice

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

"IBM Case Foundation is a little expensive."

"The price falls in the middle range—not overly expensive but not extremely affordable either."

"This is not an expensive solution and we are using the standard license."

"The initial investment in K2 is heavy. Currently, the expenditure is $28,000 for a year. After we go to the cloud, it is going to be per seat and probably cheaper. Currently, there are unlimited users."

"The price of this solution is affordable but the problem in Algeria is our community is a bit slower. The new clients might feel the solution is a bit expensive."

"There is an initial fee when purchasing and a fee for maintenance afterward."

"Nintex is around INR 200 per license in India, which is much cheaper. Smaller organizations are always looking for cost-effective solutions, and Nintex provides local solutions with very low pricing."

"Nintex Workflow is more expensive than Microsoft's native products, but it is still considered moderately priced when compared to higher-end products such as K2."

"Prices for licenses of K2 are high."

"It's more suited for enterprise level, not for small or medium-sized businesses (SMBs)."

"Offering a licensing model that allows for multiple small workflows would be a huge improvement to an already great platform."

More Nintex Process Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Insurance Company

12%

University

10%

Government

10%

Computer Software Company

19%

Financial Services Firm

18%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Case Foundation?

A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.

See all answers

What is your experience regarding pricing and costs for IBM Case Foundation?

It was affordable, but right now, ten years later, the cost of the product is extremely high. That's why we are looking for another product.

See all answers

What needs improvement with IBM Case Foundation?

See all answers

What do you like most about K2?

The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.

See all answers

What is your experience regarding pricing and costs for K2?

Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.

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What needs improvement with K2?

The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.

See all answers

Comparisons

IBM Business Automation Workflow vs IBM Case Foundation

Compared 100% of the time

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Pega Platform vs Nintex Process Platform

Compared 8% of the time

Bizagi vs Nintex Process Platform

Compared 7% of the time

Appian vs Nintex Process Platform

Compared 6% of the time

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Product Reports

Buyer's Guide

IBM Case Foundation

April 2025

Download IBM Case Foundation product report

Buyer's Guide

Nintex Process Platform

April 2025

Download Nintex Process Platform product report

Also Known As

Case Foundation, FileNet Business Process Manager

K2 blackpearl, K2 Five, Nintex Workflow

Overview

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

Nintex Process Platform automates processes such as approvals, vendor requests, and leave management, optimizing workflows in sectors like government, banking, and HR.

Nintex Process Platform streamlines collaboration and integrates seamlessly with Microsoft tools. It supports account management, loan origination, claims reimbursement, and public e-services, while also assisting with onboarding, resource management, and compliance workflows. Users benefit from its ease of maintenance, low-code development, and powerful workflow engine capable of handling complex processes through SmartObjects technology.

What are some key features?

Easy Maintenance - Simplifies ongoing management and updates.
Low-Code Development - Enables quick application creation with minimal coding.
Extensive Integration - Connects with diverse data sources through SmartObjects technology.
Drag-and-Drop Interface - Offers a user-friendly, visually intuitive design for creating workflows.
Automatic Workflow Triggers - Allows for seamless automation of predefined actions.
Integration with Microsoft Ecosystems - Ensures compatibility with SharePoint and Office 365.

What benefits should users look for in reviews?

Affordability - Offers cost-effective solutions for businesses.
Customizability - Provides tailored solutions that meet specific needs.
Support - Beneficial for addressing issues and optimizing performance.
Rapid Development - Facilitates quick project turnaround due to its pre-built constructs.

Nintex Process Platform is implemented across various sectors, such as government, banking, and HR, providing significant improvements in workflow efficiency. In governmental agencies, it facilitates public e-services and compliance workflows, while in banking, it supports account management and loan origination. HR departments benefit from enhanced onboarding, resource management, and leave management processes.

Nintex

Sample Customers

Suncorp Group Limited

SEA Corp, Omnicom Group, Verizon, STIHL

Buyer's Guide

IBM Case Foundation vs. Nintex Process Platform

April 2025

Free Report: IBM Case Foundation vs. Nintex Process Platform

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