IBM ProtectTIER vs OpenText Data Protector comparison

IBM and OpenText are both solutions in the Backup and Recovery category. IBM is ranked #82, while OpenText is ranked #23 with an average rating of 7.5. IBM holds a 0.1% mindshare in BRS, compared to OpenText’s 0.6% mindshare. Additionally, 60% of IBM users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

IBM ProtectTIER

Read 7 IBM ProtectTIER reviews

210 Views
167 Comparison Views

60% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

1,521 Views
931 Comparison Views

80% willing to recommend

IBM ProtectTIER

OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

IBM ProtectTIER and OpenText Data Protector are practical data protection solutions. OpenText Data Protector seems to have the upper hand due to its comprehensive platform support and user satisfaction.

Features: IBM ProtectTIER features data deduplication, efficient data management, scalability, and integration with virtual environments. OpenText Data Protector offers extensive support for a wide range of platforms and applications, detailed recovery options, and a broader feature set, making it suitable for diverse environments.

Room for Improvement: IBM ProtectTIER needs a more intuitive configuration process, enhanced reporting capabilities, and significant improvements in user experience. OpenText Data Protector requires better patch management, a more streamlined upgrade process, and additional refinements based on user feedback.

Ease of Deployment and Customer Service: IBM ProtectTIER has a straightforward deployment process but initial setup complexity and mixed customer service reviews with slow responses. OpenText Data Protector has a more complex deployment due to its vast feature set, leading to longer implementation times, but offers more accessible and helpful customer support.

Pricing and ROI: IBM ProtectTIER users appreciate the predictable pricing model but higher initial setup costs; reliable performance and data efficiency result in solid ROI. OpenText Data Protector users find the pricing reasonable with extensive features and flexibility, resulting in a positive ROI and better value for money given its broader functionality.

To learn more, read our detailed IBM ProtectTIER vs. OpenText Data Protector Report (Updated: March 2025).

Buyer's Guide

IBM ProtectTIER vs. OpenText Data Protector

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM ProtectTIER

Ranking in Backup and Recovery

82nd

Average Rating

7.2

Number of Reviews

Ranking in other categories

Deduplication Software (13th)

OpenText Data Protector

Ranking in Backup and Recovery

23rd

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of IBM ProtectTIER is 0.1%, down from 0.1% compared to the previous year. The mindshare of OpenText Data Protector is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

ValereFEUGWANG

Information System Consultant at CFAO Technologies

Protects data in hybrid infrastructures, but it is an expensive product with poor support

The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

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Jeroen Vranckaerts

System Engineer - Server & Storage, DBA at Audi Brussels

Though a highly stable tool, it needs to be made easier to use and configure

Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The command-line interface is good."

"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."

"The solution is highly stable."

"The most valuable features are the Self-Service, and the ability to search the data."

"Overall IBM ProtectTIER is a great solution. It is easy to use."

"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."

"Integration with HP storage is a very strong point for Micro Focus Data Protector. It is the best solution for general operations like backup and restore. Zero downtime backup (ZDB) is one very important feature, which is basically the integration with the storage array. It is a very strong feature. We're using storage with snapshots with this integration."

"It's supports Unix, Linux, all of the OS's. It's very stable software."

"The initial setup is very easy."

"Backup of SAP/Oracle -- they are more robust than the competition."

"I like that Micro Focus keeps a separate catalog of our data."

"The feature that was most valuable was that we could restore one mailbox and we could do different backups for different databases."

"The initial setup was relatively easy."

"Micro Focus Data Protector's most valuable feature is its interaction with the fiber share. It is easy to use, we use it to back up without any problem to VTLs, and can use the Fiber Channel that is still the TCP."

More OpenText Data Protector pros

Cons

"Setting up the system to work with legacy equipment is a bit complex at times."

"The backup for a large amount of data is slow."

"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."

"IBM ProtectTIER could improve by being more user-friendly."

"The configuration wizards are still complex and hard to navigate. These should be easier to manage."

"The interface has been the same for many years and needs to be updated"

"It can occasionally be inaccurate in its backup/recovery time estimates."

"The technical support is poor and should be improved."

"I do not think that this solution is relevant in the current IT market. They have not upgraded their features and functionalities which makes it difficult for them to remain competitive."

"Other tools seem to be easier to use."

"VMware backup integration and cloud recovery is lacking."

"It has a lot of undeveloped functions like window searching and patent searching, and within the main backup processes like VMware and Microsoft Exchange. It's completely not user-friendly, and it has no built-in antivirus software. In my opinion, Micro Focus Data Protector is not an enterprise level solution."

"Micro Focus are improving Data Protector with every new version and since we began undergoing training with the latest version we have not faced any real challenges yet. However, their support does need to be improved, in my opinion. In certain critical cases that we've had, they did not provide a satisfactory level of support."

More OpenText Data Protector cons

Pricing and Cost Advice

"We have a capacity-based license, which is managed centrally for all the sites of my company."

"This solution is very expensive."

"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."

"IBM ProtectTIER is an expensive solution."

"The solution requires paying for a license."

"It is more affordable compared to other vendors."

"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."

"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."

"The license for the solution is very expensive compared to the other products in the market."

"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."

"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."

"It is fast, reliable, and its licensing policy is great."

More OpenText Data Protector pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

24%

Real Estate/Law Firm

Manufacturing Company

Computer Software Company

16%

Manufacturing Company

15%

Financial Services Firm

11%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

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What do you like most about Micro Focus Data Protector?

I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for Micro Focus Data Protector?

Pricing is high compared to other solutions. If they offer suitable features and a compatible price, we can attract clients. If the tech support becomes good, the price becomes less of a concern. W...

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What needs improvement with Micro Focus Data Protector?

Recently, clients have raised concerns about the lack of comprehensive documentation for Data Protector. This has been an issue, especially when troubleshooting or integrating with other vendor-spe...

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Comparisons

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Compared 100% of the time

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Veritas NetBackup vs OpenText Data Protector

Compared 16% of the time

Commvault Cloud vs OpenText Data Protector

Compared 9% of the time

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Product Reports

Buyer's Guide

Deduplication Software

March 2025

Download IBM ProtectTIER product report

Buyer's Guide

OpenText Data Protector

March 2025

Download OpenText Data Protector product report

Also Known As

No data available

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

IBM TS7650G ProtecTIER Deduplication Gateway is designed to meet the disk-based data protection needs of the enterprise data center while enabling significant infrastructure cost reductions. The solution offers industry-leading inline deduplication performance and scalability up to 1 petabyte (PB) of physical storage capacity per system, and can provide up to 25 PB or more backup storage capacity. Combined with IBM or third-party storage, TS7650G ProtecTIER Deduplication Gateway provides a powerful disk-based repository to improve the performance, retention and availability of backup and archive data in a small footprint for energy and cost efficiency.

IBM

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

IBM ProtectTIER vs. OpenText Data Protector

March 2025

Free Report: IBM ProtectTIER vs. OpenText Data Protector

Find out what your peers are saying about IBM ProtectTIER vs. OpenText Data Protector and other solutions. Updated: March 2025.

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