We performed a comparison between IBM SevOne Network Performance Management (NPM) and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
"It's a great solution for highlighting and discovering useful information regarding our network's elements."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."
"It takes a lot of the headache out of managing your data centers and software in other places."
"The most valuable feature of SCOM is real-time alerts."
"We are able to do problem determination on runaway processes."
"It is a user-friendly product that requires almost no maintenance."
"They have great integration with the active directory."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"The product has helped our organization with in-depth monitoring."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"Would benefit with the addition of AI modules for proactive data insights."
"The GUI: both the dashboard/user view and the admin tool."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"The method of searching for SIP and the way to create the groups."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"The GI is difficult to work with and the reporting servers are also difficult."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"All of the areas of reporting are very bad and need to be improved."
"Stability and some performance issues exist and they need improvement."
"It could use some system enhancements, such as better dashboards."
"It would be a much better product if Microsoft provided management packs with the product."
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IBM SevOne Network Performance Management (NPM) is ranked 39th in Network Monitoring Software with 53 reviews while SCOM is ranked 10th in Network Monitoring Software with 78 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.4, while SCOM is rated 7.8. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds Network Device Monitor, NETSCOUT nGeniusONE and Splunk Enterprise Security, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager. See our IBM SevOne Network Performance Management (NPM) vs. SCOM report.
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