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IBM SevOne Network Performance Management (NPM) vs SCOM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
41st
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
53
Ranking in other categories
Server Monitoring (19th), IT Infrastructure Monitoring (43rd), Log Management (46th), Cloud Monitoring Software (28th)
SCOM
Ranking in Network Monitoring Software
14th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
Event Monitoring (3rd)
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of SCOM is 2.4%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"The most valuable feature of SCOM is real-time alerts."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
 

Cons

"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."
"User-friendly, multi-tenancy."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"Application monitoring must be improved."
"I would like to see them improve their network monitoring."
"SCOM needs to improve its usability."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"All of the areas of reporting are very bad and need to be improved."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
 

Pricing and Cost Advice

"There are cheaper solutions available."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"Prices per license are not huge, but they exist."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"Our licensing fees are approximately $30 per user, per month."
"We have an enterprise agreement that includes this product as part of it."
"It is more expensive than the competition."
"It is the cheapest product available in the market."
"The platform is cost-effective due to our existing Microsoft support."
"Our Enterprise Agreement includes the price."
"There is a license needed to use this solution and it is paid annually."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
15%
Financial Services Firm
15%
Educational Organization
6%
Financial Services Firm
16%
Computer Software Company
11%
Government
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SevOne Network Data Platform?
I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...
What is your experience regarding pricing and costs for SevOne Network Data Platform?
The tool is not expensive. We were able to negotiate with SevOne on pricing.
What needs improvement with SevOne Network Data Platform?
SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is not as straightforward in terms of user interface or general experience, which could be improved. Additionally, I would like to see a software-as-a-service version in Azure to eliminate the...
 

Also Known As

SevOne
System Center Operations Manager, SCOM 2012
 

Learn More

 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Dialog Telekom
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. SCOM and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.