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IBM SmartCloud Analytics vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM SmartCloud Analytics
Ranking in IT Operations Analytics
16th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Operations Analytics
2nd
Average Rating
8.4
Number of Reviews
157
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), Network Monitoring Software (6th), IT Infrastructure Monitoring (5th), Mobile APM (2nd), Cloud Monitoring Software (4th), AIOps (3rd)
 

Mindshare comparison

As of November 2024, in the IT Operations Analytics category, the mindshare of IBM SmartCloud Analytics is 0.9%, down from 1.0% compared to the previous year. The mindshare of New Relic is 16.3%, up from 14.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics
 

Featured Reviews

Use IBM SmartCloud Analytics?
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Iqbal Khowaja - PeerSpot reviewer
Dec 22, 2022
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"The price of New Relic could improve. It is expensive."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
45%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
It helps prevent issues but does not cause losses. The error messages and deep insights may help us find the root cause and resolve the issue. It could be bit better. We are looking at sorting the ...
 

Comparisons

No data available
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

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Overview

 

Sample Customers

Barclays Bank, Consolidated Communications Holdings Inc.
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics. Updated: November 2024.
815,854 professionals have used our research since 2012.