IBM Tivoli NetCool OMNIbus vs OPS/MVS Automation Intelligence comparison

"It's good for managed systems. The end query on the user interface is good. You can view lots of charts and graphs."

"The monitoring is the solution's most valuable feature."

"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."

"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."

"Offers very good event/alert drill-down and statistical reporting capabilities."

"The most valuable feature is the event management capability."

"It is an easy-to-use solution."

"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."

"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."

"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."

"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."

"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."

"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."

"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."

"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."

"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."

"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."

"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."

"The web portal and typical event controls are a little outdated."

"The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions."

"The cost of the product is quite high. They should work to adjust their pricing models."

"Its technical support team takes longer to reply."

"They could enhance the visibility to give us a unified view of our entire IT infrastructure."

"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."

"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."

"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."

"Some of the command sequences are too long."

"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."

"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."

"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."

"The reason sometimes it is not stable, we do not have the expertise to write the script.​"

"The GUI interface could be improved, but that is coming. They are working on that."

"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."

"It is a costly solution."

"You have to have the right level of budget to afford this solution."