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IBM Tivoli NetCool OMNIbus pros and cons

Vendor: IBM

3.7 out of 5

15 reviews
80% willing to recommend

Pros & Cons summary

IBM Tivoli NetCool OMNIbus delivers superior monitoring and event management, appreciated by users for its customer-centric design and support for various protocols like UDP and HTTP. Although priced highly with integration complexity and license structure issues, it offers efficient probes, scalability, and multi-tenancy. However, improvements in technical support, database integration, and AI-driven solutions are needed. Simplification in pricing and development of an API are recommended for enhanced user experience.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

IBM Tivoli NetCool OMNIbus excels in monitoring, with a strong event management capability appreciated by users.

Its customer-centric approach allows easy access to event lists, enhancing user satisfaction.

The processing capabilities, including deduplication and correlation, are highly efficient and superior to many alternatives.

Multi-layered protocol support is a significant advantage, accommodating events from various protocols like UDP and HTTP.

Probes are a standout feature, requiring minimal additional rules and efficiently monitoring environmental activity.

CONS

IBM Tivoli NetCool OMNIbus pricing is considered high and users suggest adjusting the pricing models.

Integration processes are complex and require additional tools, prompting a need for easier integration solutions, preferably with an API or interface.

Technical support response times are longer than expected, causing delays for users seeking assistance.

The current licensing model is complex, suggesting a preference for a more straightforward, flat-structured model.

The on-premises-only setup limits its flexibility, and there is a lack of AI capabilities to enhance event resolution.

IBM Tivoli NetCool OMNIbus Pros review quotes

Principal Specialist Architecture and Governance at a tech services company with 501-1,000 employees

May 10, 2023

The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform.

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SS

SadanandSadashivaiah

Senior Consultant AWS at Cognizant

Jun 6, 2024

It's good for managed systems. The end query on the user interface is good. You can view lots of charts and graphs.

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DimitriosArvanitakis

Senior Program / Project Manager at IT/Security Consultancy Company

Aug 28, 2024

Offers very good event/alert drill-down and statistical reporting capabilities.

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IBM Tivoli NetCool OMNIbus

Free Report: IBM Tivoli NetCool OMNIbus Reviews and More

Learn what your peers think about IBM Tivoli NetCool OMNIbus. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.

861,524 professionals have used our research since 2012.

VD

Assistant Vice President at a financial services firm with 10,001+ employees

Dec 23, 2020

It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool.

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RC

RamuChittiprolu

Lead Engineer at JCPenney Co.

May 28, 2020

The most valuable feature is the event management capability.

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PG

The Pranshul Garg

Technical Lead at Mycom Osi

Feb 18, 2022

Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment.

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PG

The Pranshul Garg

Technical Lead at Mycom Osi

Nov 20, 2024

OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues.

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Performance & Monitoring Supervisor at Saudi Telecom Company

Nov 18, 2024

IBM Tivoli NetCool OMNIbus supports legacy protocols like CORBA, Huawei, and other telecom protocols, which I find beneficial.

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SA

Department Manager at a insurance company with 1,001-5,000 employees

Oct 27, 2019

The monitoring is the solution's most valuable feature.

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reviewer1871742

Managing Director at a tech services company with 11-50 employees

Apr 21, 2023

It is an easy-to-use solution.

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IBM Tivoli NetCool OMNIbus Cons review quotes

Principal Specialist Architecture and Governance at a tech services company with 501-1,000 employees

May 10, 2023

There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing.

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SS

SadanandSadashivaiah

Senior Consultant AWS at Cognizant

Jun 6, 2024

They could enhance the visibility to give us a unified view of our entire IT infrastructure.

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DimitriosArvanitakis

Senior Program / Project Manager at IT/Security Consultancy Company

Aug 28, 2024

The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions.

Read full review

IBM Tivoli NetCool OMNIbus

Free Report: IBM Tivoli NetCool OMNIbus Reviews and More

Learn what your peers think about IBM Tivoli NetCool OMNIbus. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.

861,524 professionals have used our research since 2012.

VD

Assistant Vice President at a financial services firm with 10,001+ employees

Dec 23, 2020

Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality.

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RC

RamuChittiprolu

Lead Engineer at JCPenney Co.

May 28, 2020

The web portal and typical event controls are a little outdated.

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PG

The Pranshul Garg

Technical Lead at Mycom Osi

Feb 18, 2022

I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies.

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PG

The Pranshul Garg

Technical Lead at Mycom Osi

Nov 20, 2024

Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker.

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Performance & Monitoring Supervisor at Saudi Telecom Company

Nov 18, 2024

The solution has limitations in database integration as it cannot integrate with databases other than IBM DB2.

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SA

Department Manager at a insurance company with 1,001-5,000 employees

Oct 27, 2019

The cost of the product is quite high. They should work to adjust their pricing models.

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reviewer1871742

Managing Director at a tech services company with 11-50 employees

Apr 21, 2023

Its technical support team takes longer to reply.

Read full review

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Product Categories

Product Categories

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Popular Comparisons

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SCOM vs IBM Tivoli NetCool OMNIbus

ServiceNow IT Operations Management vs IBM Tivoli NetCool OMNIbus

OpsRamp vs IBM Tivoli NetCool OMNIbus

ScienceLogic vs IBM Tivoli NetCool OMNIbus

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