IBM Tivoli NetCool OMNIbus vs Zenoss Cloud comparison

IBM and Zenoss are both solutions in the Event Monitoring category. IBM is ranked #3 with an average rating of 7.7, while Zenoss is ranked #14. IBM holds a 8.4% mindshare in EM, compared to Zenoss’s 1.7% mindshare. Additionally, 78% of IBM users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

IBM Tivoli NetCool OMNIbus

Read 14 IBM Tivoli NetCool OMNIbus reviews

1,228 Views
558 Comparison Views

78% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

152 Views
109 Comparison Views

100% willing to recommend

IBM Tivoli NetCool OMNIbus

Zenoss Cloud

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 23, 2025

Zenoss Cloud and IBM Tivoli NetCool OMNIbus are competing in the IT management solutions category. Zenoss Cloud has an edge in modern cloud-native architecture and scalability, while IBM Tivoli NetCool OMNIbus offers robust event management and integration capabilities.

Features: Zenoss Cloud provides real-time insights, intelligent automation, and seamless cloud-native and hybrid environment operations. IBM Tivoli NetCool OMNIbus features event management, correlation capabilities, and extensive enterprise infrastructure management. Zenoss excels in cloud flexibility, while IBM Tivoli offers strong traditional IT operations support.

Room for Improvement: Zenoss Cloud could enhance its event management features and expand integrations with more traditional infrastructure systems. It would also benefit from more extensive customization options. IBM Tivoli NetCool OMNIbus may improve its cloud-native capabilities and simplify its complex deployment process. Efficiency in handling hybrid environments could also be enhanced.

Ease of Deployment and Customer Service: Zenoss Cloud offers swift deployment with user-friendly onboarding and responsive support, making integration smooth. IBM Tivoli NetCool OMNIbus, however, has a more complex deployment requiring significant configuration but is supported by comprehensive support options and extensive customization potential for large IT infrastructures.

Pricing and ROI: Zenoss Cloud generally presents more favorable pricing for cloud-based setups with flexible subscription models, offering quick ROI due to lower upfront costs. IBM Tivoli NetCool OMNIbus tends towards higher initial investment but provides long-term value with its in-depth capabilities, offering substantial ROI for enterprises with significant IT management needs.

To learn more, read our detailed IBM Tivoli NetCool OMNIbus vs. Zenoss Cloud Report (Updated: January 2025).

Buyer's Guide

IBM Tivoli NetCool OMNIbus vs. Zenoss Cloud

January 2025

Download the complete report

Helped 838,713 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Tivoli NetCool OMNIbus

Ranking in Event Monitoring

3rd

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Zenoss Cloud

Ranking in Event Monitoring

14th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (33rd), Network Monitoring Software (73rd), Server Monitoring (25th), IT Infrastructure Monitoring (55th), Container Monitoring (11th), Cloud Monitoring Software (40th), AIOps (21st)

Mindshare comparison

As of February 2025, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool OMNIbus is 8.4%, down from 9.0% compared to the previous year. The mindshare of Zenoss Cloud is 1.7%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Aids in network performance monitoring and management

I am working as a customer, mainly using IntelliQ and another product, IBM NetCool, Watson AI. These products are used for monitoring network performance and management. The primary use case involves network performance monitoring, and it is compatible only with IBM DB2 IBM Tivoli NetCool…

Read full review

ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."

"IBM Tivoli NetCool OMNIbus supports legacy protocols like CORBA, Huawei, and other telecom protocols, which I find beneficial."

"The most valuable feature is the event management capability."

"It's good for managed systems. The end query on the user interface is good. You can view lots of charts and graphs."

"It is an easy-to-use solution."

"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."

"The monitoring is the solution's most valuable feature."

"Offers very good event/alert drill-down and statistical reporting capabilities."

More IBM Tivoli NetCool OMNIbus pros

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"It's easy to use."

"The most valuable feature is the flexible discovery mechanism."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"The product offers good documentation that helps with initial training."

Cons

"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."

"The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions."

"The cost of the product is quite high. They should work to adjust their pricing models."

"Its technical support team takes longer to reply."

"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."

"They could enhance the visibility to give us a unified view of our entire IT infrastructure."

"The solution has limitations in database integration as it cannot integrate with databases other than IBM DB2."

"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."

More IBM Tivoli NetCool OMNIbus cons

"The AI aspect needs to improve."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"It would be ideal if the product offered sound alerts."

"There was a problem with Zenoss and storage monitoring."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

Pricing and Cost Advice

"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."

"It is a costly solution."

"You have to have the right level of budget to afford this solution."

"It depends on the customer, what he wants."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

See which vendors are best for you

Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.

See recommendations

838,713 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

17%

Energy/Utilities Company

Manufacturing Company

Computer Software Company

22%

Financial Services Firm

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Tivoli NetCool OMNIbus?

The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform.

See all answers

What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?

If the various HW elements are from the same vendor, a monitoring solution provided by that vendor or its partners will potentially result in lower licensing and operational costs. Moreover, for ve...

See all answers

What needs improvement with IBM Tivoli NetCool OMNIbus?

IBM is working on converting NetCool to NetCool Operations Insight, which runs on Watson AI. There were areas needing improvement in terms of AI, however, they have migrated the entire NetCool suit...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

ServiceNow IT Operations Management vs IBM Tivoli NetCool OMNIbus

Compared 31% of the time

PagerDuty Operations Cloud vs IBM Tivoli NetCool OMNIbus

Compared 15% of the time

IBM Tivoli NetCool Impact vs IBM Tivoli NetCool OMNIbus

Compared 15% of the time

ScienceLogic vs IBM Tivoli NetCool OMNIbus

Compared 13% of the time

BigPanda vs IBM Tivoli NetCool OMNIbus

Compared 12% of the time

More IBM Tivoli NetCool OMNIbus Competitors

Zabbix vs Zenoss Cloud

Compared 38% of the time

Nagios XI vs Zenoss Cloud

Compared 36% of the time

SolarWinds AppOptics vs Zenoss Cloud

Compared 14% of the time

Centreon vs Zenoss Cloud

Compared 12% of the time

More Zenoss Cloud Competitors

Product Reports

Buyer's Guide

IBM Tivoli NetCool OMNIbus

February 2025

Download IBM Tivoli NetCool OMNIbus product report

Buyer's Guide

Zenoss Cloud

January 2025

Download Zenoss Cloud product report

Also Known As

Tivoli NetCool OMNIbus

Cloud Monitoring, Zenoss Service Dynamics

Overview

Tivoli Netcool OMNIbus provides near real-time service assurance for business infrastructure, applications, servers, network devices and protocols, Internet protocols, storage and security devices.

IBM

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

IBM Tivoli NetCool OMNIbus vs. Zenoss Cloud

January 2025

Free Report: IBM Tivoli NetCool OMNIbus vs. Zenoss Cloud

Find out what your peers are saying about IBM Tivoli NetCool OMNIbus vs. Zenoss Cloud and other solutions. Updated: January 2025.

DOWNLOAD NOW

838,713 professionals have used our research since 2012.

See our IBM Tivoli NetCool OMNIbus vs. Zenoss Cloud report.

See our list of best Event Monitoring vendors.

We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.