IBM Tivoli NetCool OMNIbus vs Zenoss Cloud comparison

IBM and Zenoss are both solutions in the Event Monitoring category. IBM is ranked #5 with an average rating of 7.3, while Zenoss is ranked #15. IBM holds a 7.8% mindshare in EM, compared to Zenoss’s 1.7% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

IBM Tivoli NetCool OMNIbus

Read 12 IBM Tivoli NetCool OMNIbus reviews

1,384 Views
621 Comparison Views

75% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

161 Views
121 Comparison Views

100% willing to recommend

IBM Tivoli NetCool OMNIbus

Zenoss Cloud

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Tivoli NetCool OMNIbus and Zenoss Cloud based on real PeerSpot user reviews.

Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Tivoli NetCool OMNIbus vs. Zenoss Cloud Report (Updated: October 2024).

Buyer's Guide

IBM Tivoli NetCool OMNIbus vs. Zenoss Cloud

October 2024

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Categories and Ranking

IBM Tivoli NetCool OMNIbus

Ranking in Event Monitoring

5th

Average Rating

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Zenoss Cloud

Ranking in Event Monitoring

15th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Application Infrastructure (34th), Network Monitoring Software (72nd), Server Monitoring (24th), IT Infrastructure Monitoring (59th), Container Monitoring (11th), Cloud Monitoring Software (41st), AIOps (20th)

Mindshare comparison

As of November 2024, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool OMNIbus is 7.8%, down from 9.7% compared to the previous year. The mindshare of Zenoss Cloud is 1.7%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring

Featured Reviews

DimitriosArvanitakis

Senior Program / Project Manager at IT/Security Consultancy Company

Quality support, intuitive GUI, and helpful alerting

The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions based on: - The HW vendor - The alert type - The installed applications - The server OS/VM type and version - The interfaces between the various infrastructure elements - The network topology - The predefined event/alert correlation system rules They need to enhance the system's capabilities to detect network security breaches based on the aforementioned knowledge base and AI services and the relevant network security architecture.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."

"It is an easy-to-use solution."

"Offers very good event/alert drill-down and statistical reporting capabilities."

"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."

"It's good for managed systems. The end query on the user interface is good. You can view lots of charts and graphs."

"The monitoring is the solution's most valuable feature."

"The most valuable feature is the event management capability."

"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."

"It's easy to use."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"The most valuable feature is the flexible discovery mechanism."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"The product offers good documentation that helps with initial training."

Cons

"The cost of the product is quite high. They should work to adjust their pricing models."

"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."

"The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions."

"They could enhance the visibility to give us a unified view of our entire IT infrastructure."

"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."

"The web portal and typical event controls are a little outdated."

"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."

"Its technical support team takes longer to reply."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"The AI aspect needs to improve."

"There was a problem with Zenoss and storage monitoring."

"It would be ideal if the product offered sound alerts."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

Pricing and Cost Advice

"It is a costly solution."

"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."

"You have to have the right level of budget to afford this solution."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"It depends on the customer, what he wants."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

14%

Manufacturing Company

Energy/Utilities Company

Computer Software Company

20%

Financial Services Firm

13%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Tivoli NetCool OMNIbus?

The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform.

See all answers

What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?

If the various HW elements are from the same vendor, a monitoring solution provided by that vendor or its partners will potentially result in lower licensing and operational costs. Moreover, for ve...

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What needs improvement with IBM Tivoli NetCool OMNIbus?

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What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

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Compared 25% of the time

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Compared 14% of the time

BigPanda vs IBM Tivoli NetCool OMNIbus

Compared 14% of the time

IBM Tivoli NetCool Impact vs IBM Tivoli NetCool OMNIbus

Compared 13% of the time

ScienceLogic vs IBM Tivoli NetCool OMNIbus

Compared 12% of the time

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Compared 31% of the time

Zabbix vs Zenoss Cloud

Compared 28% of the time

Dynatrace vs Zenoss Cloud

Compared 13% of the time

Centreon vs Zenoss Cloud

Compared 13% of the time

MYCOM OSI vs Zenoss Cloud

Compared 13% of the time

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Product Reports

Buyer's Guide

IBM Tivoli NetCool OMNIbus

November 2024

Download IBM Tivoli NetCool OMNIbus product report

Buyer's Guide

Zenoss Cloud

October 2024

Download Zenoss Cloud product report

Also Known As

Tivoli NetCool OMNIbus

Cloud Monitoring, Zenoss Service Dynamics

Learn More

IBM

Video not available

Zenoss

Overview

Tivoli Netcool OMNIbus provides near real-time service assurance for business infrastructure, applications, servers, network devices and protocols, Internet protocols, storage and security devices.

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Sample Customers

Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

IBM Tivoli NetCool OMNIbus vs. Zenoss Cloud

October 2024

Free Report: IBM Tivoli NetCool OMNIbus vs. Zenoss Cloud

Find out what your peers are saying about IBM Tivoli NetCool OMNIbus vs. Zenoss Cloud and other solutions. Updated: October 2024.

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