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IBM Tivoli NetCool OMNIbus vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Tivoli NetCool OMNIbus
Ranking in Event Monitoring
4th
Average Rating
7.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
SCOM
Ranking in Event Monitoring
3rd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
Network Monitoring Software (9th)
 

Mindshare comparison

As of December 2024, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool OMNIbus is 7.8%, down from 9.2% compared to the previous year. The mindshare of SCOM is 7.4%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Aids in network performance monitoring and management
I am working as a customer, mainly using IntelliQ and another product, IBM NetCool, Watson AI. These products are used for monitoring network performance and management.  The primary use case involves network performance monitoring, and it is compatible only with IBM DB2 IBM Tivoli NetCool…
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the event management capability."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"IBM Tivoli NetCool OMNIbus supports legacy protocols like CORBA, Huawei, and other telecom protocols, which I find beneficial."
"It's good for managed systems. The end query on the user interface is good. You can view lots of charts and graphs."
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues."
"Offers very good event/alert drill-down and statistical reporting capabilities."
"The monitoring is the solution's most valuable feature."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"It has good graphs of what is going on within the operating system.​"
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"This is a product that does more generally than any of the competing solutions."
"It's easy to use."
"It is a user-friendly product that requires almost no maintenance."
"The most valuable features for us are the monitoring, the health explorer, and the console."
 

Cons

"The cost of the product is quite high. They should work to adjust their pricing models."
"The solution has limitations in database integration as it cannot integrate with databases other than IBM DB2."
"The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."
"They could enhance the visibility to give us a unified view of our entire IT infrastructure."
"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."
"The web portal and typical event controls are a little outdated."
"The console feature is very poor, and it would be very good for us if this were improved."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"The solution’s initial setup is difficult."
"​I would like to better be able to monitor Oracle processes.​"
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
 

Pricing and Cost Advice

"You have to have the right level of budget to afford this solution."
"It is a costly solution."
"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
"The platform is cost-effective due to our existing Microsoft support."
"We have an EA with Microsoft, and it comes as part of the EA."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"The pricing and licensing are fair."
"There is a license needed to use this solution and it is paid annually."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
17%
Energy/Utilities Company
8%
Manufacturing Company
6%
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Tivoli NetCool OMNIbus?
The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform.
What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?
If the various HW elements are from the same vendor, a monitoring solution provided by that vendor or its partners will potentially result in lower licensing and operational costs. Moreover, for ve...
What needs improvement with IBM Tivoli NetCool OMNIbus?
IBM is working on converting NetCool to NetCool Operations Insight, which runs on Watson AI. There were areas needing improvement in terms of AI, however, they have migrated the entire NetCool suit...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is not as straightforward in terms of user interface or general experience, which could be improved. Additionally, I would like to see a software-as-a-service version in Azure to eliminate the...
 

Also Known As

Tivoli NetCool OMNIbus
System Center Operations Manager, SCOM 2012
 

Learn More

 

Overview

 

Sample Customers

Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
Dialog Telekom
Find out what your peers are saying about IBM Tivoli NetCool OMNIbus vs. SCOM and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.