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IBM WebSphere Message Broker vs Mule ESB comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM WebSphere Message Broker
Ranking in Enterprise Service Bus (ESB)
8th
Average Rating
7.8
Number of Reviews
13
Ranking in other categories
Application Infrastructure (11th)
Mule ESB
Ranking in Enterprise Service Bus (ESB)
2nd
Average Rating
8.0
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Enterprise Service Bus (ESB) category, the mindshare of IBM WebSphere Message Broker is 4.0%, down from 5.5% compared to the previous year. The mindshare of Mule ESB is 25.5%, up from 24.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Service Bus (ESB)
 

Featured Reviews

BrajendraKumar - PeerSpot reviewer
Offers large-sized business information processing with a time-saving setup and impressive stability
I primarily use two previews of the product for Dev and two for QA as part of the production process. Whatever tools our company is using, the cost of a license in IBM WebSphere Message Broker is about 80% of all these software or tools. The message routing capabilities satisfy workflow efficiency. The product supports message formats of XML, JSON, and SSID, which are around 24 KB to 50 KB in size. The solution supports communication protocols like STTP and TCP. Features like DataGraph need to be introduced in IBM WebSphere Message Broker. Some of the clients of our organization are using an outdated version of IBM WebSphere Message Broker for which the vendor doesn't provide direct support anymore. For the aforementioned version, our company professionals can solve the queries on their own without seeking support from IBM. During the installation of a prior version of IBM WebSphere Message Broker, sometimes I have to configure the failovers through the cluster, where issues arise, and I often seek help from the support team. The solution is being used by some medicine companies in our organization that receive sales orders from the EDR or JDE. I would not recommend the product to others as its becoming obsolete and they can rather choose a middleware solution from Amazon or Azure. But I would overall rate the product a nine out of ten.
PurbayanSaha - PeerSpot reviewer
Has API-led architecture and provides a unique, user-friendly, and scalable architecture for hosting APIs
There's room for improvement in multi-file transfer functionality. It's not convenient when using MuleSoft, and it should have better capability for handling large amounts of data. For example, applications like GoAnywhere can handle huge chunks of data, so the tool should also have something to facilitate that aspect of integration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of IBM WebSphere Message Broker is the ability to facilitate communication with legacy systems, offering a multitude of great capabilities. For example, if there is a mainframe system in place with a web service serving as the front end. In that case, the solution enables efficient protocol transformations to convert all request payloads into a format that the legacy systems can accept, rendering the integration and transformation processes seamless and highly effective."
"It is a scalable solution...The setup is easy."
"It's reliable for our day-to-day operations, ensuring fast and secure data integration across different systems."
"Integration and mapping are easy, which is a major advantage."
"It has many interfaces and you can connect to any backend source that has another format, and convert it to the desired format."
"The solution has good integration."
"The transactions and message queuing are the most valuable features of the solution."
"IBM WebSphere Message Broker is one of the best middleware solutions"
"I'm not using ESB directly. It is the integration layer, so it's running under the hood. However, the conversion and transformation performance is excellent. Anypoint Enterprise Security is also solid."
"The architecture based on events has several connectors which allow integration from external and internal applications of the company."
"The connectors help to connect with a variety of applications."
"Most of our use cases are for Salesforce. So, the connectors for Salesforce have been really helpful. They've made development two times faster."
"Mule Expression Language"
"The connectivity the solution provides is excellent. There are often too many systems that we have to integrate and this helps with that."
"Mule ESB is a very easy-to-use and user-friendly solution."
"The most valuable feature for Mule is the number of connectors that are available."
 

Cons

"The solution can add container engines such as docker."
"The installation configuration is quite difficult."
"There is some lag in the GUI. There have been some performance issues and maybe it's because of the application data."
"It is currently a weighty product."
"Today I probably wouldn't go for Message Broker because of the cost structure, support, and the whole ecosystem around IBM."
"The user interface is designed mainly for experts, much in the way a BPM or another integration tool is."
"Technical support is good but they could have a better response time."
"Stability and pricing are areas with shortcomings that need improvement."
"From an improvement perspective, there should be fewer coding challenges for users in Mule ESB."
"The initial setup is not easy."
"In the next release, I would like to see improvement in the generator for the DataWeave language so that it's a little more graphic."
"It would be much more beneficial if the solution included AI and business process management."
"Documentation is cryptic, product releases are far too frequent, and upgrades become troublesome."
"MuleSoft is not so strong in method-based integration, so they're not so functional in that regard."
"The solution isn't as stable as we'd like it to be. There are some ongoing issues and therefore Mule has to provide frequent patches. Mule's core IP should be more stable overall."
"From the product perspective, it was sometimes hard to manage the dependencies. When we had to add dependencies on a couple of different packages, it was sometimes confusing. It was hard to update them with Anypoint Studio, as well as with MuleSoft. There were challenges with that. So, that's one of the areas that could be improved."
 

Pricing and Cost Advice

"The solution is expensive."
"I feel with IBM, when you want certain functions or features, you have to continuously purchase add-ons. There are always additional fees."
"The licensing cost of IBM WebSphere Message Broker needs to be reduced"
"This product is more expensive than competing products."
"The solution is expensive."
"The price is very high and it's the main reason that we are searching for alternatives."
"IBM products are generally more stable and have more features, but also come at a greater cost."
"IBM software can be costly, but having a contract has helped manage and potentially lower costs over time."
"This product is cheaper than some offered by other vendors, although there is a problem because you have to pay for some third-party adapters."
"Regarding licensing and pricing, I find it somewhat flexible. They are more flexible with larger customers compared to small and medium ones, as their licensing model depends on ports and other factors. Large customers benefit from more flexibility in implementation and renewal compared to smaller ones."
"You will not get any support from Mule ESB's team for the tool's community edition...You can get support with the licensed version of Mule ESB."
"I think the price is very high. If you use TIBCO BW, the license is for the CPU usage, then the IPS, and support. I also think the license for the product is a one-time expense."
"Mule ESB is a costly solution. We pay approximately $80,000 annually for the system. The cost of the number of instances, annual subscription, and cloud hosting services are expensive."
"The pricing must be improved."
"This product is expensive, but it does offer value for money."
"The price of the Mule ESB commercial version is expensive. However, they have a free community version."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
10%
Insurance Company
8%
Manufacturing Company
8%
Computer Software Company
16%
Financial Services Firm
16%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for IBM WebSphere Message Broker?
IBM software can be costly, but having a contract has helped manage and potentially lower costs over time.
What needs improvement with IBM WebSphere Message Broker?
There could be greater flexibility and agility in service creation for the product. As our business requirements evolve, we require more dynamic capabilities to adapt and scale our services accordi...
Migration from IBM Integration Bus to Mulesoft ESB for a large enterprise tech services company
I was previously part of the Oracle SOA/OSB development team. In my current capacity I architected solutions using MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes and on PCE/RTF ...
IBM Integration Bus vs Mule ESB - which to choose?
Our team ran a comparison of IBM’s Integration Bus vs. Mule ESB in order to determine what sort of ESB software was the best fit for our organization. Ultimately we decided to choose IBM Integratio...
What do you like most about Mule ESB?
The solution's drag-and-drop interface and data viewer helped us quite a lot.
 

Also Known As

WebSphere Message Broker
No data available
 

Learn More

 

Overview

 

Sample Customers

WestJet, Blue Cross and Blue Shield of North Carolina, Sharp Corporation, Michelin Tire
Ube, PacificComp, University of Witwatersrand, Justice Systems, Camelot
Find out what your peers are saying about IBM WebSphere Message Broker vs. Mule ESB and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.