Try our new research platform with insights from 80,000+ expert users

Icinga vs NetCrunch comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Network Monitoring Software
17th
Ranking in Server Monitoring
7th
Ranking in IT Infrastructure Monitoring
16th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Cloud Monitoring Software (14th)
NetCrunch
Ranking in Network Monitoring Software
82nd
Ranking in Server Monitoring
26th
Ranking in IT Infrastructure Monitoring
62nd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Log Management (77th)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of Icinga is 3.4%, up from 2.4% compared to the previous year. The mindshare of NetCrunch is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Harrison Bulley - PeerSpot reviewer
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.
RP
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Macros and the ability to connect it to Google Maps are valuable features."
"Icinga does the job and is fairly stable."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"The apply rules feature saves a lot of time."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"An affordable solution for small organizations to do basic network monitoring."
"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."
 

Cons

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"The installation and configuration are very complex."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"The solution lacks many features important to higher-level IT management and network support."
"We have found some problems with Nagios, and support isn't very responsive."
"I didn't care for the role-based, permission-based options, which were not the best."
 

Pricing and Cost Advice

"We're using the free version of Icinga."
"This is an open-source solution with paid support."
"The solution is cheap."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"It's an open-source solution."
"The product is inexpensive compared to other DBM products."
"The solution is free to use."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
Information not available
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
848,253 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
10%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
18%
Financial Services Firm
12%
Retailer
11%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

Icinga Cloud Monitoring
No data available
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
AER Kooperation, AON Corpration, Advance Financial services, Airbus SAS, Bauer Net consult, Banco Soal, Bertelsmann, Burke County public, COF training services
Find out what your peers are saying about Icinga vs. NetCrunch and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.