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Illumio vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Illumio
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
9
Ranking in other categories
Cloud and Data Center Security (3rd), Cloud Workload Protection Platforms (CWPP) (14th), Microsegmentation Software (3rd)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
51
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Illumio is designed for Cloud and Data Center Security and holds a mindshare of 23.0%, up 15.7% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 15.5% mindshare, down 16.8% since last year.
Cloud and Data Center Security
Secure Web Gateways (SWG)
 

Featured Reviews

Vincent TOH - PeerSpot reviewer
Offers real-time application dependency mapping that is useful
The product's initial setup phase is not difficult. We are using a cloud version of the tool. Picking up the PC for the setup was difficult because Illumio's service provider took care of it. In our company, we only installed the tool on our devices, so it wasn't much of a difficult process. On a scale of one to ten, one is difficult, and ten is easy, I rate the setup phase as nine. I didn't deploy Illumio. My company uses the cloud version of the tool. I created my account and paired my device, which was all that was required.
Bhaskar Rao - PeerSpot reviewer
It offers us a single point of control, but we've had some problems with performance
We use Zscaler as a secure internet proxy. All of the traffic is filtered through it. We have about 3,000 users at the organization.  All internet traffic goes through Zscaler, which protects the organization's IP, which isn't published publicly. Zscaler's cloud services filter and clear all…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution helps to maintain logs and monitor activities. It also helps us with access management. The tool helps us to secure organizational data that include files."
"The tool helps with my company's security posture."
"The flexibility of the solution is its most valuable feature."
"The product provides visibility into how the applications communicate and how the network protocols are being used."
"The features that I have found most useful is the ability to centralize all the rules and then distribute them across various locations. However, I've encountered challenges related to tagging policies, which can be complex to devise. It's a matter that requires careful consideration and stakeholder involvement before implementing such policies."
"It has helped us to understand internal network visibility and firewall policy implementation. We use the product to simplify firewall policy implementation."
"The most valuable feature of Illumio Adaptive Security Platform is monitoring. When I have no requirement from the other application, I can use the web block traffic to build."
"The solution is easy to use."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"The security is excellent."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering."
"Zscaler Internet Access's best feature is the granular policy controls."
 

Cons

"Some of the features that can be improved is offer additional guidance on creating an effective and risk-free tagging policy would be highly beneficial."
"The customer service is lagging a bit. It could be better."
"Illumio Adaptive Security Platform could improve by supporting more operating systems. For example, Cisco and Apache appliances."
"We need more details on areas where there is an error or a traffic blockage. I would like the tool to offer a more detailed view."
"The product’s agents don't work very well in OT environments."
"The interaction we've had with the support team hasn't been ideal. Technical support should be improved."
"I would like to see better data security in the product."
"The solution is very basic and doesn't do anything other than the orchestration of layer four endpoint firewall rules."
"It also needs better integration with other applications as well. There are some restrictions."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​"
"In terms of user experience, it could be better."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"I would like to see more training and video documentation."
"Zscale is providing a proxy IP, and most government sites will block traffic from a proxy. Also, we see some performance issues on the cloud side during DC failover."
"They should enhance the audit reporting feature."
 

Pricing and Cost Advice

"There is a subscription needed to use Illumio Adaptive Security Platform and we pay every three years. Overall the solution is expensive."
"The product's pricing is around 10,000-15,000 USD. The pricing is on a yearly basis."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"It is a few pounds per user per month."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"The price is competitive. It's not cheap and it's not expensive."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
16%
Manufacturing Company
8%
Government
6%
Educational Organization
23%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Illumio Adaptive Security Platform?
The features that I have found most useful is the ability to centralize all the rules and then distribute them across various locations. However, I've encountered challenges related to tagging poli...
What is your experience regarding pricing and costs for Illumio Adaptive Security Platform?
The product's pricing is around 10,000-15,000 USD. The pricing is on a yearly basis.
What needs improvement with Illumio Adaptive Security Platform?
The log collection part needs improvement, and the tool should offer more details about the logs. We need more details on areas where there is an error or a traffic blockage. I would like the tool ...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

Illumio Adaptive Security Platform, Illumio ASP
ZIA
 

Learn More

 

Overview

 

Sample Customers

Plantronics, NTT Innovation Institute Inc.
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about VMware, Akamai, Illumio and others in Cloud and Data Center Security. Updated: November 2024.
816,406 professionals have used our research since 2012.