Try our new research platform with insights from 80,000+ expert users

Illumio vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Illumio
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
9
Ranking in other categories
Cloud and Data Center Security (3rd), Cloud Workload Protection Platforms (CWPP) (14th), Microsegmentation Software (3rd)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Illumio is designed for Cloud and Data Center Security and holds a mindshare of 23.5%, up 16.2% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 15.5% mindshare, down 16.9% since last year.
Cloud and Data Center Security
Secure Web Gateways (SWG)
 

Featured Reviews

Vincent TOH - PeerSpot reviewer
Offers real-time application dependency mapping that is useful
The product's initial setup phase is not difficult. We are using a cloud version of the tool. Picking up the PC for the setup was difficult because Illumio's service provider took care of it. In our company, we only installed the tool on our devices, so it wasn't much of a difficult process. On a scale of one to ten, one is difficult, and ten is easy, I rate the setup phase as nine. I didn't deploy Illumio. My company uses the cloud version of the tool. I created my account and paired my device, which was all that was required.
Bhaskar Rao - PeerSpot reviewer
It offers us a single point of control, but we've had some problems with performance
We use Zscaler as a secure internet proxy. All of the traffic is filtered through it. We have about 3,000 users at the organization.  All internet traffic goes through Zscaler, which protects the organization's IP, which isn't published publicly. Zscaler's cloud services filter and clear all…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The flexibility of the solution is its most valuable feature."
"The features that I have found most useful is the ability to centralize all the rules and then distribute them across various locations. However, I've encountered challenges related to tagging policies, which can be complex to devise. It's a matter that requires careful consideration and stakeholder involvement before implementing such policies."
"The most valuable feature of Illumio Adaptive Security Platform is monitoring. When I have no requirement from the other application, I can use the web block traffic to build."
"The solution is easy to use."
"The Explorer allows you to know the traffic between source and destination."
"It has helped us to understand internal network visibility and firewall policy implementation. We use the product to simplify firewall policy implementation."
"The tool helps with my company's security posture."
"The product provides visibility into how the applications communicate and how the network protocols are being used."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"Zscaler offers a centralized DLP solution for web, endpoint, and email."
"The solution has reduced cyberattacks."
"We like Zscaler's traffic filtering, web security, DLP, and IPS features. The real-time threat protection is excellent."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"The solution is scalable and stable."
"The solution is stable."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
 

Cons

"Some of the features that can be improved is offer additional guidance on creating an effective and risk-free tagging policy would be highly beneficial."
"I would like to see better data security in the product."
"The interaction we've had with the support team hasn't been ideal. Technical support should be improved."
"It requires a low-level re-architecting of the product."
"Illumio Adaptive Security Platform could improve by supporting more operating systems. For example, Cisco and Apache appliances."
"The solution is very basic and doesn't do anything other than the orchestration of layer four endpoint firewall rules."
"The product’s agents don't work very well in OT environments."
"The customer service is lagging a bit. It could be better."
"The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"Sometimes it's not easy to use during large deployments of workstations."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
"Zscale is providing a proxy IP, and most government sites will block traffic from a proxy. Also, we see some performance issues on the cloud side during DC failover."
"There are many functionalities in Zscaler Internet Access that need improvements, such as an advanced firewall and logging capabilities to track calls."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
 

Pricing and Cost Advice

"There is a subscription needed to use Illumio Adaptive Security Platform and we pay every three years. Overall the solution is expensive."
"The product's pricing is around 10,000-15,000 USD. The pricing is on a yearly basis."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"Our monthly fee is around R3000."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"The pricing is fair based on its competitive market."
"It is a few pounds per user per month."
report
Use our free recommendation engine to learn which Cloud and Data Center Security solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
16%
Manufacturing Company
9%
Government
6%
Educational Organization
24%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Illumio Adaptive Security Platform?
The features that I have found most useful is the ability to centralize all the rules and then distribute them across various locations. However, I've encountered challenges related to tagging poli...
What is your experience regarding pricing and costs for Illumio Adaptive Security Platform?
The product's pricing is around 10,000-15,000 USD. The pricing is on a yearly basis.
What needs improvement with Illumio Adaptive Security Platform?
The log collection part needs improvement, and the tool should offer more details about the logs. We need more details on areas where there is an error or a traffic blockage. I would like the tool ...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

Illumio Adaptive Security Platform, Illumio ASP
ZIA
 

Learn More

 

Overview

 

Sample Customers

Plantronics, NTT Innovation Institute Inc.
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Akamai, VMware, Illumio and others in Cloud and Data Center Security. Updated: December 2024.
824,053 professionals have used our research since 2012.