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Infoblox Advanced DNS Protection vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Infoblox Advanced DNS Protection provides cost savings and operational continuity, with users confirming its value and beneficial returns.
Sentiment score
7.5
Zscaler Internet Access offers cost and complexity reduction, improved security, and quick ROI, especially for SMBs, despite regional challenges.
The implementation of Infoblox DNS allows customers to reduce operational costs by managing multiple functionalities in one window, thereby reducing the need for multiple resources.
The ROI with Infoblox is very efficient for opportunities like replacing other vendors and providing advantageous points.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
 

Customer Service

Sentiment score
9.0
Infoblox Advanced DNS Protection is praised for efficient, responsive 24/7 support, though some report delays and challenges.
Sentiment score
7.1
Zscaler Internet Access support is strong and responsive, though some users seek quicker resolutions and better online resources.
Infoblox technical support is excellent, with good experiences and strong historical support.
Customer support is efficient, with Infoblox providing 24/7 fast support.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
I find customer support to be quite adequate
 

Scalability Issues

Sentiment score
8.3
Infoblox Advanced DNS Protection is scalable, meeting diverse needs with flexibility, hardware options, and high ratings despite compatibility issues.
Sentiment score
7.9
Zscaler Internet Access is highly scalable, cloud-based, and supports large user volumes with positive feedback on integration and performance.
Scalability is well-supported in Infoblox DNS due to the availability of both hardware and virtual options.
Infoblox is very scalable.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
 

Stability Issues

Sentiment score
8.5
Infoblox Advanced DNS Protection is generally stable and reliable, though some users note instability with added features or high traffic.
Sentiment score
7.7
Zscaler Internet Access offers stable performance globally, though regions like China and South Africa occasionally face latency challenges.
Infoblox DNS is quite stable.
Even when there are performance issues, such as hardware problems, Infoblox provides strong support to resolve the issue promptly, without delays.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
 

Room For Improvement

Infoblox Advanced DNS Protection faces challenges in documentation, pricing, UI complexity, integration, and requires better DNS security alerts.
Zscaler Internet Access needs better integration, user-friendly features, improved support, and competitive pricing to enhance user experience.
The configuration process can be complex, which may be an area for potential improvement in terms of user-friendliness.
Infoblox needs to adapt its protection to better cover enterprises, particularly in the context of pricing when compared to competitors like Cloudflare.
The overall pricing of Infoblox is high, particularly for the Bangladesh market, and the licensing model is challenging.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
One feature I am missing is the ability to connect automatically to internal monitoring systems.
 

Setup Cost

Infoblox Advanced DNS Protection is costly, priced around $100,000 annually, with varied licensing and no extra setup costs.
Zscaler Internet Access is seen as costly but premium compared to traditional solutions, offering unmatched services and global coverage.
Licensing costs can vary depending on the number of users, sometimes costing around a hundred to one hundred fifty dollars per user.
The overall pricing is quite high, which poses a challenge when selling this product to the customer.
The main issue with Infoblox Advanced DNS Protection is its higher price compared to other solutions.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Zscaler Internet Access is recognized as an expensive solution.
 

Valuable Features

Infoblox Advanced DNS Protection offers centralized management, advanced security, seamless maintenance, and automated features, supporting industries with high demands.
Zscaler Internet Access delivers comprehensive cloud-native security with threat protection, ease of use, and centralized management for remote users.
They provide centralized management for DNS, DHCP, and IP address management for the DDI, along with complete visibility of the DNS flow in case of incidents, and automated responses.
Infoblox DNS Protection provides complete DDI solutions, allowing customers to easily manage their IP addresses and integrate them with DNSSEC and DSCP.
Infoblox is a DDI solution that offers more than just DNS security, providing unique protection for IT management and DSCP.
It also provides enhanced inspection capabilities, including SSL decryption, while maintaining compliance with organizational security policies.
The SSL inspection also offers added security, facilitating the exchange of critical data.
 

Categories and Ranking

Infoblox Advanced DNS Prote...
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Domain Name System (DNS) Security (2nd)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Infoblox Advanced DNS Protection is designed for Domain Name System (DNS) Security and holds a mindshare of 21.2%, up 19.7% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 14.8% mindshare, down 17.0% since last year.
Domain Name System (DNS) Security
Secure Web Gateways (SWG)
 

Featured Reviews

Amr Shawky - PeerSpot reviewer
Replaces internal DNS servers effectively with strong support for network security
For users not already working with Infoblox, it is advisable to present it as a centralized integrated solution to handle DNS IPAM. Not all customers understand DNS security threats, so emphasizing its importance is crucial. On a scale of one to ten, I rate Infoblox Advanced DNS Protection as ten for the overall solution.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.
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Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
861,524 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
10%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infoblox Advanced DNS Protection?
The solution's user interface is very smooth compared to other products.
What is your experience regarding pricing and costs for Infoblox Advanced DNS Protection?
The main issue with Infoblox Advanced DNS Protection is its higher price compared to other solutions.
What needs improvement with Infoblox Advanced DNS Protection?
The portal for technical knowledge for Infoblox Advanced DNS Protection needs improvement. It is not very rich and could use enhancement.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

Infoblox Secure DNS
ZIA
 

Overview

 

Sample Customers

Colruyt Group, Council Rock School District, Danone, GlaxoSmithKline, The Hershey Company 
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Infoblox Advanced DNS Protection vs. Zscaler Internet Access and other solutions. Updated: April 2023.
861,524 professionals have used our research since 2012.