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Infoblox Advanced DNS Protection vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Infoblox Advanced DNS Protection provides cost savings and operational continuity, with users confirming its value and beneficial returns.
Sentiment score
7.3
Prisma Access enhances security, reduces costs, and offers scalability, leading to efficient management and peace of mind for organizations.
The ROI with Infoblox is very efficient for opportunities like replacing other vendors and providing advantageous points.
The implementation of Infoblox DNS allows customers to reduce operational costs by managing multiple functionalities in one window, thereby reducing the need for multiple resources.
There is a net positive return on investment
 

Customer Service

Sentiment score
9.0
Infoblox Advanced DNS Protection is praised for efficient, responsive 24/7 support, though some report delays and challenges.
Sentiment score
6.8
Prisma Access support is mixed; premium licenses offer better service, but users face delays and suggest quicker assistance.
Infoblox technical support is excellent, with good experiences and strong historical support.
Customer support is efficient, with Infoblox providing 24/7 fast support.
The product is reliable, making customer support less frequently needed.
The service and technical support quality varies depending on the personnel.
We rarely need to contact support due to having a strong internal team and a robust product.
 

Scalability Issues

Sentiment score
8.3
Infoblox Advanced DNS Protection is scalable, meeting diverse needs with flexibility, hardware options, and high ratings despite compatibility issues.
Sentiment score
7.5
Prisma Access is praised for efficient scalability in expanding networks, though larger deployments may need careful integration planning.
Scalability is well-supported in Infoblox DNS due to the availability of both hardware and virtual options.
Infoblox is very scalable.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access provides significant scalability, allowing integration of different systems.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
 

Stability Issues

Sentiment score
8.5
Infoblox Advanced DNS Protection is generally stable and reliable, though some users note instability with added features or high traffic.
Sentiment score
8.0
Prisma Access is highly reliable, integrates seamlessly with AWS and Google Cloud, and maintains strong performance despite minimal latency issues.
Even when there are performance issues, such as hardware problems, Infoblox provides strong support to resolve the issue promptly, without delays.
Infoblox DNS is quite stable.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
 

Room For Improvement

Infoblox Advanced DNS Protection faces challenges in documentation, pricing, UI complexity, integration, and requires better DNS security alerts.
Prisma Access needs improved guidance, better app integration, dashboard refinement, faster policies, and pricing and platform support.
The configuration process can be complex, which may be an area for potential improvement in terms of user-friendliness.
Infoblox needs to adapt its protection to better cover enterprises, particularly in the context of pricing when compared to competitors like Cloudflare.
The overall pricing of Infoblox is high, particularly for the Bangladesh market, and the licensing model is challenging.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
Sometimes a third-party outage could impact the whole operability.
 

Setup Cost

Infoblox Advanced DNS Protection is costly, priced around $100,000 annually, with varied licensing and no extra setup costs.
Prisma Access is costly but valued for its features, flexible licensing, and comprehensive protection despite complex pricing.
Licensing costs can vary depending on the number of users, sometimes costing around a hundred to one hundred fifty dollars per user.
The main issue with Infoblox Advanced DNS Protection is its higher price compared to other solutions.
The main challenge with pricing is competing with vendors like Cloudflare, which often have an advantage in costs.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
The pricing is on the higher side, rating it around eight to nine out of ten.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
 

Valuable Features

Infoblox Advanced DNS Protection offers centralized management, advanced security, seamless maintenance, and automated features, supporting industries with high demands.
Prisma Access provides advanced security features, integration, and management for enterprise-class protection of cloud data and network access.
They provide centralized management for DNS, DHCP, and IP address management for the DDI, along with complete visibility of the DNS flow in case of incidents, and automated responses.
The system's ability to manage large volumes of IPs through a single interface is highly advantageous for our customers.
Infoblox is a DDI solution that offers more than just DNS security, providing unique protection for IT management and DSCP.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
 

Categories and Ranking

Infoblox Advanced DNS Prote...
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Domain Name System (DNS) Security (3rd)
Prisma Access by Palo Alto ...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (6th), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Infoblox Advanced DNS Protection is designed for Domain Name System (DNS) Security and holds a mindshare of 19.3%, down 20.7% compared to last year.
Prisma Access by Palo Alto Networks, on the other hand, focuses on Secure Access Service Edge (SASE), holds 15.3% mindshare, down 18.5% since last year.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Infoblox Advanced DNS Protection19.3%
Cisco Umbrella20.6%
Palo Alto Networks DNS Security11.5%
Other48.599999999999994%
Domain Name System (DNS) Security
Secure Access Service Edge (SASE) Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks15.3%
Netskope12.2%
Cato SASE Cloud Platform11.7%
Other60.8%
Secure Access Service Edge (SASE)
 

Featured Reviews

Amr Shawky - PeerSpot reviewer
Replaces internal DNS servers effectively with strong support for network security
For users not already working with Infoblox, it is advisable to present it as a centralized integrated solution to handle DNS IPAM. Not all customers understand DNS security threats, so emphasizing its importance is crucial. On a scale of one to ten, I rate Infoblox Advanced DNS Protection as ten for the overall solution.
Roberto Pastorino - PeerSpot reviewer
Have supported client adoption of security solutions but need more control over infrastructure
It's a working solution. It's not the easiest, but no DLP solution is easy. With Netskope, the whole infrastructure is proprietary. Prisma Access by Palo Alto Networks is using a service in AWS, and it's not totally a proprietary infrastructure. Sometimes a third-party outage could impact the whole operability. I'm not certain if the vendor is moving towards sovereignty of infrastructure at this moment, but from what I saw in the past, there was this reliance on third parties for the infrastructure: AWS, GCP, Oracle, and others. This is one point of attention for me. I would prefer more proprietary infrastructure.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
7%
Government
6%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
11%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

What do you like most about Infoblox Advanced DNS Protection?
The solution's user interface is very smooth compared to other products.
What is your experience regarding pricing and costs for Infoblox Advanced DNS Protection?
The main issue with Infoblox Advanced DNS Protection is its higher price compared to other solutions.
What needs improvement with Infoblox Advanced DNS Protection?
The portal for technical knowledge for Infoblox Advanced DNS Protection needs improvement. It is not very rich and could use enhancement.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

Infoblox Secure DNS
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Colruyt Group, Council Rock School District, Danone, GlaxoSmithKline, The Hershey Company 
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security. Updated: October 2025.
872,778 professionals have used our research since 2012.