Infraon IMS vs Microsoft System Center comparison

EverestIMS and Microsoft are both solutions in the Cloud Monitoring Software category. EverestIMS is ranked #44, while Microsoft is ranked #24 with an average rating of 7.8. EverestIMS holds a 0.2% mindshare in CMS, compared to Microsoft’s 0.2% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 85% of Microsoft users who would recommend it.

Infraon IMS

Read 8 Infraon IMS reviews

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118 Comparison Views

100% willing to recommend

Microsoft System Center

Read 19 Microsoft System Center reviews

163 Views
87 Comparison Views

85% willing to recommend

Infraon IMS

Microsoft System Center

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Microsoft System Center and Infraon IMS compete in the IT management and monitoring category. Each offers unique features catering to different business needs, making Infraon IMS appear more flexible due to its customization ease and adaptable pricing.

Features: Microsoft System Center is appreciated for its integration with Microsoft products, automation, and management of third-party hypervisors like VMware and Citrix. It also stands out for its ease of configuration and comprehensive reporting. Infraon IMS is recognized for real-time network monitoring, customizable dashboards, and role-based access, providing detailed insights into network performance and health without needing technical expertise.

Room for Improvement: Microsoft System Center faces challenges with non-Microsoft integration, resource usage, and requires better mobile support. Users find installation complex. Infraon IMS could enhance its reporting capabilities, improve its GUI for ease of use, and increase integration with other tools, especially for non-IPBS devices.

Ease of Deployment and Customer Service: Both systems are primarily on-premises with some hybrid capabilities. Microsoft System Center's deployment can be complex, and support is often viewed as costly. Infraon IMS is praised for easier deployment; however, users note support engagement could be more effective.

Pricing and ROI: Microsoft System Center carries higher pricing with yearly licensing fees, but offers ROI through time savings. Infraon IMS, with its flexible pricing based on features, is seen as more reasonable and aligned to specific needs, providing better ROI for many organizations.

To learn more, read our detailed Infraon IMS vs. Microsoft System Center Report (Updated: March 2025).

Buyer's Guide

Infraon IMS vs. Microsoft System Center

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infraon IMS

Ranking in Cloud Monitoring Software

44th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (87th), Server Monitoring (28th), IT Infrastructure Monitoring (60th)

Microsoft System Center

Ranking in Cloud Monitoring Software

24th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Application Infrastructure (13th)

Mindshare comparison

As of April 2025, in the Cloud Monitoring Software category, the mindshare of Infraon IMS is 0.2%, down from 0.2% compared to the previous year. The mindshare of Microsoft System Center is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software

Featured Reviews

Maharajan S

VSO at a computer software company with 501-1,000 employees

Provides data accuracy for availability and policy harmonization

The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

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Ajinkya Mohod

System Security Engineer at Punch Powertrain nv

Makes user management and application management easy for users

Speaking about the impact of the automation feature that impacted our company's operational efficiency, I can say that the complete tool works on automation. You just have to configure it, and it works, especially in areas like auto-patching updates. I suggest that others can definitely go ahead with Microsoft System Center, especially beginners who choose it, can get hands-on experience with it, and acquire a good understanding of how things work. In terms of the value and benefits derived from the use of the solution, I can say that my company's operations have been made simpler because of the product, especially in areas like user management and application management where we have been benefited a lot. I rate the tool a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The feature that I like the most and the best part is the customization."

"The backup, restore, and comparison features are all good."

"Good for managing and administering the infrastructure."

"It can generate KPIs and management reports with monthly presentations on activities and updating the environment (success and failure)."

"System Center helps to create the basis for ITIL alignment."

"The features that I have found most valuable are the ease of configuration and the easy discovery of the environment."

"The detail in the alarms is great."

"Many processes could be implemented out-of-the-box, and this helped to adopt processes in areas which we lacked."

"Step-by-step documentation that clarifies the implementation procedure."

"Managment Packs for Microsoft-specific products, help us implement the best practices for each product."

More Microsoft System Center pros

Cons

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"Email support is a bit slow. Once you drop an email, it takes time."

"Implementation and integration in the case of multi-tenant environments needs improvement."

"The multi-tenancy support needs to be improved. We need to have the ability to manage several different environments from one central point of administration."

"They should have some customized solutions or internal development, then maybe it could be easier to use different solutions or some self-developed solution."

"The solution’s pricing could be improved."

"We have some bugs but it's stable. It doesn't break every day. It works. Like other applications, it has a lot of bugs but they're manageable."

"Most of the documentation is online, however, there are some gaps there. The product documentation still refers back to the 2012 Server. We're pretty much in 2022. There's a ten-year gap there."

"Could be more user friendly."

"The solution's dashboard needs improvement."

More Microsoft System Center cons

Pricing and Cost Advice

"I think that the pricing for this solution is reasonable and varies by number of devices."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"The pricing is reasonable, given the features that they provide."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"Licensing is calculated on a per-user basis."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"Microsoft System Center is quite expensive."

"I rate the product price as five to six on a scale of one to ten, where one means it is cheap and ten means it is expensive."

"I know that sometimes there is some reduction in the prices of Microsoft System Center because of the costs of Microsoft SQL Server, which can be advantageous."

"It's rolled into our enterprise subscription. The entire subscription is around $25,000 a year, however, that covers all the products that we use."

"We maximized our license investment."

"Microsoft System Center's licensing is costly."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

15%

Construction Company

11%

Real Estate/Law Firm

11%

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about Microsoft System Center?

The product's initial setup phase was easy.

See all answers

What is your experience regarding pricing and costs for Microsoft System Center?

Microsoft System Center's licensing is costly.

See all answers

What needs improvement with Microsoft System Center?

Microsoft System Center should be easier to manage. However, it is complex to deploy, so people hesitate to use it. Though it has many features, such as licensing, asset tracking, and software depl...

See all answers

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Compared 28% of the time

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Product Reports

Buyer's Guide

Infraon IMS

April 2025

Download Infraon IMS product report

Buyer's Guide

Microsoft System Center

March 2025

Download Microsoft System Center product report

Also Known As

Everest IMS

MS System Center

Overview

Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.

Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its comprehensive reporting on uptime, downtime, and memory utilization, Infraon IMS delivers detailed insights facilitating efficient infrastructure management. The platform integrates seamlessly with various systems and simplifies operations through real-time network monitoring, customizable reports, and a role-based access control system.

What are Infraon IMS's key features?

Stable Performance: Ensures reliability and efficiency in monitoring and management tasks.
Ease of Customization: Allows adjustments to meet specific requirements.
Real-Time Dashboards: Enhances usability for non-technical users through intuitive interfaces.
Role-Based Access: Facilitates secure, controlled management.
Integration Capabilities: Streamlines operations with various platforms.
Alerting Mechanisms: Improves incident response with timely notifications.
Workflow Automation: Simplifies and accelerates routine processes.
Graphical User Interface: Increases user-friendliness and insight accessibility.

What benefits or ROI can users expect?

Automated Processes: Reduces manual effort, increasing efficiency.
Network Insights: Provides detailed data for proactive management.
Comprehensive Reporting: Delivers valuable information for decision-making.
Enhanced Security: Manages firewalls and links to ensure robust security.

Infraon IMS is implemented across diverse industries to manage and monitor IT infrastructures, from small to large-scale environments. It is especially beneficial in sectors needing reliable connectivity and efficient incident management, such as telecommunications, finance, and cloud service providers. The platform aids these industries in maintaining operational continuity and optimizing resource allocation.

EverestIMS

System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.

Microsoft

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Kassen_rztliche Vereinigung Nordrhein, Magyar Telekom Nyrt., Adeka, QualCare, Aeriandi, UniCredit Bank d.d., Mostar, Allianz Australia Ltd., Grupo Familia

Buyer's Guide

Infraon IMS vs. Microsoft System Center

March 2025

Free Report: Infraon IMS vs. Microsoft System Center

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