Infraon IMS vs ManageEngine OpManager comparison

EverestIMS and ManageEngine are both solutions in the Network Monitoring Software category. EverestIMS is ranked #84, while ManageEngine is ranked #9 with an average rating of 8.1. EverestIMS holds a 0.2% mindshare in NMS, compared to ManageEngine’s 1.9% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 83% of ManageEngine users who would recommend it.

Infraon IMS

Read 8 Infraon IMS reviews

378 Views
204 Comparison Views

100% willing to recommend

ManageEngine OpManager

Read 50 ManageEngine OpManager reviews

3,724 Views
2,185 Comparison Views

83% willing to recommend

Infraon IMS

ManageEngine OpManager

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and Infraon IMS compete in the network monitoring and management category. Infraon IMS seems to have an edge due to its flexible deployment and high-rated support services.

Features: ManageEngine OpManager provides automation, comprehensive reporting, and immediate alerting, enabling predictive failure analysis. Its device monitoring tools offer managed views and network configuration benefits. Infraon IMS stands out with customizable dashboards offering granular insights and extensive reporting features that help manage large environments efficiently.

Room for Improvement: ManageEngine OpManager faces stability issues during upgrades, a complicated licensing model, and slow technical support. It also lacks AI enhancements for network improvements. Infraon IMS can benefit from improved AI capabilities, a better graphical interface for easier interactions, and enhanced integration options with additional dashboard features.

Ease of Deployment and Customer Service: Both products support on-premises deployments, with Infraon IMS also offering cloud-based options for extra flexibility. ManageEngine is noted for a simple deployment process but has cumbersome escalation in customer service. Infraon IMS provides consistently high-rated support with quick and effective assistance.

Pricing and ROI: ManageEngine OpManager offers cost-effective pricing, especially when bundled, with varying costs based on device monitoring needs. Users report quick ROI from reduced operational costs. Infraon IMS offers a flexible pricing model that allows feature customization for potential cost savings, providing significant ROI by enhancing operational efficiency and reducing downtime.

To learn more, read our detailed Infraon IMS vs. ManageEngine OpManager Report (Updated: January 2025).

Buyer's Guide

Infraon IMS vs. ManageEngine OpManager

January 2025

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Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infraon IMS

Ranking in Network Monitoring Software

84th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (27th), IT Infrastructure Monitoring (62nd), Cloud Monitoring Software (41st)

ManageEngine OpManager

Ranking in Network Monitoring Software

9th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.2%, down from 0.2% compared to the previous year. The mindshare of ManageEngine OpManager is 1.9%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Maharajan S

VSO at a computer software company with 501-1,000 employees

Provides data accuracy for availability and policy harmonization

The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

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Tanveer Khalid

Technical Consultant at Kidan

Offers automation capabilities, ability to manage the entire network, and provides real-time monitoring of network utilization

For network performance, there are so many tools in OpManager for your network. You can manage your servers and processes as well. Processes are the Windows services running in the background. They are what you see in the task manager when you check how many are being run by Windows or the machine. OpManager can manage these processes. If one isn't running, you can reboot or start it or write a script for the situation. For example, if there's a server issue at night, a rule will automatically run in the background and reboot the services. OpManager will do all of that, and the services will come back online. It can resolve those types of issues on its own. And it's automated.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature that I like the most and the best part is the customization."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"The backup, restore, and comparison features are all good."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"We use the solution to monitor links. It also helps us to track servers and monitor logs."

"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."

"The solution is scalable."

"The solution's most valuable features are reporting, event notifications, and alert management."

"The setup was easy."

"The dashboard, versatility and larger horizon are valuable."

"I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts."

"OpManager can monitor network utilization, downtime, and services in real time."

More ManageEngine OpManager pros

Cons

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"Email support is a bit slow. Once you drop an email, it takes time."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."

"The dashboard could include more features."

"The data provided by the tool is not accurate."

"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."

"ManageEngine OpManager can improve by having better updates for critical issues."

"The licensing model is confusing."

"Real user and UI monitoring are not practical."

More ManageEngine OpManager cons

Pricing and Cost Advice

"The pricing is reasonable, given the features that they provide."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"Licensing is calculated on a per-user basis."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"ManageEngine OpManager is cheaper than SolarWinds."

"In terms of pricing, I would rate it a two out of five. It was expensive."

"The licensing is on a yearly basis and the pricing is on the cheaper side."

"I rate the tool's pricing an eight out of ten."

"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."

"The solution's pricing is very low compared to other products."

"The pricing is moderate."

"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."

More ManageEngine OpManager pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

14%

Construction Company

10%

Manufacturing Company

10%

Educational Organization

55%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

See all answers

What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

See all answers

What needs improvement with ManageEngine OpManager?

The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate. SolarWinds is more accurate.

See all answers

Comparisons

Equinix IBX SmartView vs Infraon IMS

Compared 40% of the time

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SolarWinds NPM vs ManageEngine OpManager

Compared 27% of the time

Zabbix vs ManageEngine OpManager

Compared 16% of the time

PRTG Network Monitor vs ManageEngine OpManager

Compared 11% of the time

SCOM vs ManageEngine OpManager

Compared 8% of the time

ScienceLogic vs ManageEngine OpManager

Compared 3% of the time

More ManageEngine OpManager Competitors

Product Reports

Buyer's Guide

Infraon IMS

January 2025

Download Infraon IMS product report

Buyer's Guide

ManageEngine OpManager

January 2025

Download ManageEngine OpManager product report

Also Known As

Everest IMS

OpManager

Learn More

EverestIMS

ManageEngine

Overview

Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.

Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its comprehensive reporting on uptime, downtime, and memory utilization, Infraon IMS delivers detailed insights facilitating efficient infrastructure management. The platform integrates seamlessly with various systems and simplifies operations through real-time network monitoring, customizable reports, and a role-based access control system.

What are Infraon IMS's key features?

Stable Performance: Ensures reliability and efficiency in monitoring and management tasks.
Ease of Customization: Allows adjustments to meet specific requirements.
Real-Time Dashboards: Enhances usability for non-technical users through intuitive interfaces.
Role-Based Access: Facilitates secure, controlled management.
Integration Capabilities: Streamlines operations with various platforms.
Alerting Mechanisms: Improves incident response with timely notifications.
Workflow Automation: Simplifies and accelerates routine processes.
Graphical User Interface: Increases user-friendliness and insight accessibility.

What benefits or ROI can users expect?

Automated Processes: Reduces manual effort, increasing efficiency.
Network Insights: Provides detailed data for proactive management.
Comprehensive Reporting: Delivers valuable information for decision-making.
Enhanced Security: Manages firewalls and links to ensure robust security.

Infraon IMS is implemented across diverse industries to manage and monitor IT infrastructures, from small to large-scale environments. It is especially beneficial in sectors needing reliable connectivity and efficient incident management, such as telecommunications, finance, and cloud service providers. The platform aids these industries in maintaining operational continuity and optimizing resource allocation.

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Buyer's Guide

Infraon IMS vs. ManageEngine OpManager

January 2025

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