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Infrascale Backup & Disaster Recovery vs Rubrik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Infrascale boosts ROI through cost-effective, fast disaster recovery, enhancing client satisfaction and profitability while minimizing downtime.
Sentiment score
7.2
Rubrik enhances operational efficiency and cost savings, outweighing initial expense concerns through time savings and improved data protection.
 

Customer Service

Sentiment score
8.5
<p>Infrascale Backup &amp; Disaster Recovery is praised for its responsive, expert customer service, quick resolutions, and proactive communication.</p>
Sentiment score
8.2
Rubrik's support is praised for responsiveness and expertise, though some note occasional delays; overall satisfaction remains high.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
Customer service and support for Rubrik are rated an eight out of ten, indicating a good level of responsiveness and assistance.
 

Scalability Issues

Sentiment score
6.8
<p>Infrascale Backup &amp; Disaster Recovery efficiently scales for diverse businesses, aiding growth with strong support despite occasional data capacity challenges.</p>
Sentiment score
7.9
Rubrik is praised for seamless scalability, ease of expansion, and flexibility, making it ideal for diverse environments.
One person can manage hundreds and hundreds of endpoints without any issues.
Rubrik is highly scalable, with a rating of nine out of ten based on its seamless integration.
 

Stability Issues

Sentiment score
8.4
<p>Infrascale Backup &amp; Disaster Recovery is stable with high uptime, fast support, minimal maintenance, and improved cloud usability.</p>
Sentiment score
8.1
Rubrik is highly stable and reliable, offering efficient support, though some software limitations exist for large user groups.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
 

Room For Improvement

Users seek improvements in Infrascale's bandwidth options, Linux support, SSD use, pricing, data diversity, security, and multi-cloud integration.
Rubrik needs improvements in GUI, error reporting, integration, support, pricing, security, and a more intuitive interface.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
 

Setup Cost

Infrascale Backup offers competitive, flexible pricing ideal for small enterprises, though it requires negotiation and setup costs.
Rubrik's high cost is justified by its operational ease, comprehensive features, integrated solutions, and reduced management time for enterprises.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
Rubrik is considered expensive, with a price rating of three out of ten.
 

Valuable Features

Infrascale provides simple, rapid VM boot-up and robust backup, recovery, and protection for servers with a user-friendly interface.
Rubrik excels in instant recovery, user-friendly interface, security, scalability, seamless experience, and strong integration with flexible features.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
The most valuable feature of Rubrik is its concept of a 'backup airbag', which provides a robust defense against attacks.
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
64th
Ranking in Cloud Backup
48th
Ranking in Disaster Recovery (DR) Software
28th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Disaster Recovery as a Service (9th), SaaS Backup (40th)
Rubrik
Ranking in Backup and Recovery
4th
Ranking in Cloud Backup
4th
Ranking in Disaster Recovery (DR) Software
4th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
89
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.3%, up from 0.2% compared to the previous year. The mindshare of Rubrik is 7.8%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
CarlosCastells - PeerSpot reviewer
Easy to do backup, easy to deploy and scalable
I have experience with different solutions like Oracle, Veeam, andCommvault Cloud. Right now, we are testing a solution for Kubernetes. We are trying to replace it, so we just don't know yet. I don't really know if Rubrik is a good solution for this. We are testing Velero (Open Source) or Kasten K10, and I don't know Rubrik's view for this type of technology.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
17%
Real Estate/Law Firm
10%
Healthcare Company
9%
Computer Software Company
12%
Financial Services Firm
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users. To someone considering Infrascale but is concerned about the price, ...
What needs improvement with Infrascale Platform?
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
What is your primary use case for Infrascale Platform?
We use their online backup, their cloud-based backup, and their cloud-based Office 365 backup.
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup &amp; Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Rubrik is considered expensive, with a price rating of three out of ten. Improvements in pricing and licensing would be beneficial.
 

Also Known As

Infrascale Platform
No data available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Rubrik and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.