Try our new research platform with insights from 80,000+ expert users

ISC Software eSMF vs Moogsoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ISC Software eSMF
Ranking in IT Operations Analytics
28th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Moogsoft
Ranking in IT Operations Analytics
5th
Average Rating
7.6
Reviews Sentiment
5.1
Number of Reviews
17
Ranking in other categories
IT Infrastructure Monitoring (26th), AIOps (13th)
 

Mindshare comparison

As of March 2026, in the IT Operations Analytics category, the mindshare of ISC Software eSMF is 1.0%, up from 0.2% compared to the previous year. The mindshare of Moogsoft is 3.9%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
Moogsoft3.9%
ISC Software eSMF1.0%
Other95.1%
IT Operations Analytics
 

Featured Reviews

Use ISC Software eSMF?
Leave a review
MA
L1 Analyst at HCLTech
Effective monitoring and efficient alert management streamline operations
Machine learning works based on past collected data, so we can develop a system that functions as an automated bot using this data. With the use of AI technologies such as ChatGPT and other Gen AI solutions, if we combine these with machine learning tools, it will lead to increased efficiency and reduced processing time in application systems. I work on the backend to address any issues with Moogsoft, such as URL access problems or credential bugs, ensuring everything operates smoothly. The advantage of Moogsoft is that it consolidates various alerts into one monitoring tool, which reduces time and allows for real-time and anomaly detection, while its disadvantage includes limited built-in observability and complex setup requirements. On a scale of 1-10, I rate Moogsoft a 9.
report
Use our free recommendation engine to learn which IT Operations Analytics solutions are best for your needs.
884,122 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Computer Software Company
10%
Transportation Company
7%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Moogsoft?
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
What needs improvement with Moogsoft?
I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.
What is your primary use case for Moogsoft?
We implement Moogsoft for our own consumption as well as we are implementation partners in some cases where our clients have a need for an observability solution.We work with most of the large ente...
 

Overview

 

Sample Customers

DCNS, Pictet, Airbus Helicopters, Achema, AG2R Mondiale, GRZ, Credit Agricole, GMF, Societe Generale, Matmut, Generali, Pole Emploi, BNP Paribas
RetailNext
Find out what your peers are saying about Splunk, New Relic, ScienceLogic and others in IT Operations Analytics. Updated: February 2026.
884,122 professionals have used our research since 2012.