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Ivanti Endpoint Security for Endpoint Manager vs Quest KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 27, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Ivanti Endpoint Security for Endpoint Manager's support is generally good, with responsive technical teams but some desire more localized support.
No sentiment score available
Quest KACE Systems Management Appliance support is praised for its prompt, knowledgeable assistance, especially with Premier Support's swift resolutions.
 

Room For Improvement

Sentiment score
3.5
Ivanti Endpoint Security needs more intuitive onboarding, improved troubleshooting, better reporting, and enhanced integration, customization, and ease of use.
Sentiment score
4.9
Users seek improved imaging, hardware, integration, automation, user interface, support, scalability, real-time accuracy, and multi-language enhancements for Quest KACE SMA.
 

Scalability Issues

Sentiment score
5.4
Ivanti Endpoint Security for Endpoint Manager is highly scalable and effective, managing thousands of endpoints for diverse businesses.
Sentiment score
7.7
Quest KACE Systems Management Appliance is scalable and efficiently manages expanding IT infrastructures with minimal resource adjustments.
 

Stability Issues

Sentiment score
4.5
Ivanti Endpoint Security is stable, though some agent issues exist; auto-healing features help minimize downtime.
Sentiment score
6.8
Quest KACE is stable and reliable, with minimal downtime and responsive support, though issues often stem from user mismanagement.
 

Valuable Features

Sentiment score
8.8
Ivanti Endpoint Security offers unified management, patching, and asset control with a user-friendly interface and compliance with security best practices.
Sentiment score
8.0
Quest KACE SMA integrates with Bomgar, offering efficient software distribution, asset management, automation, and enhanced security for IT operations.
 

Setup Cost

No sentiment score available
No sentiment score available
Quest KACE SMA provides cost-effective per-device licensing with extensive features, suitable for larger environments and inclusive support.
 

Categories and Ranking

Ivanti Endpoint Security fo...
Ranking in Endpoint Compliance
6th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
Endpoint Protection Platform (EPP) (33rd), Unified Endpoint Management (UEM) (8th)
Quest KACE Systems Manageme...
Ranking in Endpoint Compliance
7th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Configuration Management (14th), Patch Management (7th)
 

Mindshare comparison

As of November 2024, in the Endpoint Compliance category, the mindshare of Ivanti Endpoint Security for Endpoint Manager is 6.9%, down from 8.8% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 4.2%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance
 

Featured Reviews

Chris Reece - PeerSpot reviewer
A security solution to manage devices with patching and remediation feature
The solution needs a complete overhaul or makeover. It gets stuck sometimes because they're focusing on the cloud UEM stuff rather than paying as much attention to that particular piece. The ease of use could be improved. It combines many different functionalities that you would need multiple servers like SCCM. If I wanted to train people, I’d move to a higher level from an Apache architect. There are five or six different products. So, training functional staff to use the product can be challenging because it can sometimes be cumbersome. Reporting is challenging. We use Avanti extraction to report off an endpoint. We don't use the reporting because of the need for more functionality, granularity, or customization.
Fernando Cezario - PeerSpot reviewer
Helpful for IT asset management and offer a good dashboard
I like the KACE software dashboard so much! It's convenient. I don't need to know technical details like file formats (PDF or whatever) for installation, even for applications like Adobe. Here's how I use it: Let's say I have a license for Adobe and I need to install it on a computer named Julian. I simply open a case, enter the name of the application (Adobe), open the dashboard, and search for the computer named Julian. Once I select the computer, it shows up in the dashboard. Now, in the same case, I can open a large batch of software, select the application (Adobe Acrobat again), and choose the computer named Julian. KACE then deploys the application with minimal errors, usually within one or two minutes. Julian even receives a notification on their computer that the installation process has begun. It's fantastic! Moreover, it helped so much streamline our IT asset management and inventory. Sometimes someone changes the computer assigned to someone else. For example, Juliano had a computer, and then Matos changed it to his own use. I wouldn't know about this change if it weren't for KACE. KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user. So, if I see "Juliano" on KACE but a different user is logged in, that tells me something might be wrong. I find this functionality very helpful for IT asset management.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
12%
Government
10%
Manufacturing Company
9%
Computer Software Company
13%
University
12%
Government
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Ivanti Endpoint Security for Endpoint Manager?
The most valuable features of the solution are accessing the data through the mobiles and meeting with the compliance for security best practices.
What needs improvement with Ivanti Endpoint Security for Endpoint Manager?
We've experienced challenges adapting Ivanti to new Windows versions, such as Windows 11, where integration delays have been notable. It could benefit from faster integration with new technologies,...
What is your primary use case for Ivanti Endpoint Security for Endpoint Manager?
We use Ivanti Endpoint Security for patch management, remote control functionalities, and asset tracking.
What do you like most about Quest KACE Systems Management?
KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search t...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
It is expensive in Brazil. Generally, it's considered expensive, especially compared to solutions like Spiceworks.
 

Also Known As

LANDesk Security Suite, Ivanti Endpoint Security
Dell KACE Systems Management
 

Overview

 

Sample Customers

Otkritie Bank, France T_l_visions, MBDA, 21st Century Oncology, Sealed Air Corporation, Granite School District, The Bunker, The MAC Services Group, Adams 12 Five Star Schools District, AlliedBarton Security Services, Mohawk Industries, Sun National Bank
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Ivanti Endpoint Security for Endpoint Manager vs. Quest KACE Systems Management Appliance (SMA) and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.