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Ivanti Endpoint Security for Endpoint Manager vs Quest KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 27, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Endpoint Security fo...
Ranking in Endpoint Compliance
6th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
Endpoint Protection Platform (EPP) (43rd), Unified Endpoint Management (UEM) (10th)
Quest KACE Systems Manageme...
Ranking in Endpoint Compliance
7th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Configuration Management (14th), Patch Management (10th)
 

Mindshare comparison

As of January 2025, in the Endpoint Compliance category, the mindshare of Ivanti Endpoint Security for Endpoint Manager is 7.6%, down from 8.4% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 3.9%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance
 

Featured Reviews

Sanjay Mukhopadhyay - PeerSpot reviewer
A solid low-code builder that helps build workflows and processes in a variety of settings
It's not complex, but you need certified skills for setup to be easy. It is different for an L1 resource, who has a basic understanding of things and may not be a developer who deeply understands how to build up the solution, where that understanding is present with an L3 or L2 resource. For maintenance, you need at least one skill set for each module. You would need one for UEM and one more for MDM, which is the ideal way to do it unless you have people who know the modules in and out. We have a larger team for IT service management because the demand for IT service management is high, but we can see that for other modules as well now.
Scott Tweed - PeerSpot reviewer
Low maintenance, reliable, and easy to create packages
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are accessing the data through the mobiles and meeting with the compliance for security best practices."
"The best part about Ivanti and Matrix 42 is that they are low-code solution builders with drag-and-drop capabilities regarding service management."
"Patching and remediation are the strongest features."
"The key differentiator is that it manages mobile devices and laptops in the same console. Windows and Linux are on the same console. This is the only product that does this. It's really the best in the industry."
"The product has good stability."
"The solution's most valuable features are its patch management functionality and provisioning."
"It provides security features for unified endpoint management."
"The most valuable feature of Ivanti Endpoint Security for Endpoint Manager, which my company mainly uses, is patching. Another valuable feature of Ivanti Endpoint Security for Endpoint Manager is that it allows you to view the inventory list of the different machines."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."
"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."
"Overall, I rate the solution ten out of ten."
"Patching is definitely the most valuable feature. It gives us good, centralized software, which comes in very handy since we are doing 400 servers at a time. It enables us to manage all the servers, and to deal with the application team regarding reboots and scheduling."
"This solution makes it easy to control assets and upgrade all types of software."
"I am impressed by the service desk ticketing and asset management."
"I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it."
 

Cons

"The product's blocking definition needs improvement."
"One of the features that Ivanti could improve is patching for non-Windows settings, such as Linux and Ubuntu."
"If I want to integrate the solution with any other solution, pushing the policies from the Ivanti side is a bit tough."
"When you open a new mobile, you automatically come onboard the mobile on the Ivanti platform but it needs some improvements."
"An area for improvement in Ivanti Endpoint Security for Endpoint Manager is reporting. It's lacking. For example, Ivanti Endpoint Security for Endpoint Manager reports should tell you if the agent is up to date, if the security patch is updated, etc."
"The solution needs a complete overhaul or makeover. It gets stuck sometimes because they're focusing on the cloud UEM stuff rather than paying as much attention to that particular piece. The ease of use could be improved. It combines many different functionalities that you would need multiple servers like SCCM. If I wanted to train people, I’d move to a higher level from an Apache architect. There are five or six different products. So, training functional staff to use the product can be challenging because it can sometimes be cumbersome. Reporting is challenging. We use Avanti extraction to report off an endpoint. We don't use the reporting because of the need for more functionality, granularity, or customization."
"Ivanti Endpoint Security for Endpoint Manager's support provided to its users by the vendor is one area that needs to improve."
"It could benefit from faster integration with new technologies, such as quicker adaptation to Windows updates. Additionally, more advanced customization options would be valuable."
"One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time."
"The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"The software asset management functionality is an area that needs to be improved. It could be more automated because when connections need to be made, such as when I connected Adobe and my malware removed, the process was pretty much manual."
"Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
"There is always room for improvement. However, the system does most of what we need at this moment."
 

Pricing and Cost Advice

"On a scale of one to ten, where ten is the highest, and one is the cheapest, I rate its pricing a five."
"The licensing is based on assets for MDM or EM, where you need one license per asset. The license is annual, and it is not very expensive."
"Ivanti Endpoint Security for Endpoint Manager is more expensive than some of the products I've used. It follows module-based licensing, so it would be more costly if you had more modules. Your costs depend on what modules you need."
"The pricing is relatively high compared to some competitors."
"The product is expensive."
"On a scale from one to ten, where one is low and ten is high, I rate the solution's pricing ten out of ten."
"The solution is pretty expensive."
"Their pricing is per end-point device. There is an initial cost for the license for the server, which is pretty low, and then there is a per end-point device license, which is also fairly low. So, the pricing is still reasonable."
"We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
"We are also saving on the licensing fee, compared to other endpoint management solutions."
"It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price."
"The pricing is fair."
"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."
"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
"It is expensive in Brazil."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
13%
Government
10%
Manufacturing Company
9%
Computer Software Company
13%
University
11%
Government
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Ivanti Endpoint Security for Endpoint Manager?
The most valuable features of the solution are accessing the data through the mobiles and meeting with the compliance for security best practices.
What needs improvement with Ivanti Endpoint Security for Endpoint Manager?
We've experienced challenges adapting Ivanti to new Windows versions, such as Windows 11, where integration delays have been notable. It could benefit from faster integration with new technologies,...
What is your primary use case for Ivanti Endpoint Security for Endpoint Manager?
We use Ivanti Endpoint Security for patch management, remote control functionalities, and asset tracking.
What do you like most about Quest KACE Systems Management?
KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search t...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
What needs improvement with Quest KACE Systems Management?
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option.
 

Also Known As

LANDesk Security Suite, Ivanti Endpoint Security
Dell KACE Systems Management
 

Overview

 

Sample Customers

Otkritie Bank, France T_l_visions, MBDA, 21st Century Oncology, Sealed Air Corporation, Granite School District, The Bunker, The MAC Services Group, Adams 12 Five Star Schools District, AlliedBarton Security Services, Mohawk Industries, Sun National Bank
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Ivanti Endpoint Security for Endpoint Manager vs. Quest KACE Systems Management Appliance (SMA) and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.