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Ivanti Endpoint Security for Endpoint Manager vs Quest KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 27, 2024
 

Categories and Ranking

Ivanti Endpoint Security fo...
Ranking in Endpoint Compliance
6th
Average Rating
8.4
Number of Reviews
8
Ranking in other categories
Endpoint Protection Platform (EPP) (34th), Unified Endpoint Management (UEM) (8th)
Quest KACE Systems Manageme...
Ranking in Endpoint Compliance
7th
Average Rating
8.8
Number of Reviews
38
Ranking in other categories
Configuration Management (14th), Patch Management (7th)
 

Mindshare comparison

As of October 2024, in the Endpoint Compliance category, the mindshare of Ivanti Endpoint Security for Endpoint Manager is 7.6%, down from 9.0% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 4.1%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance
 

Featured Reviews

Chris Reece - PeerSpot reviewer
Aug 23, 2023
A security solution to manage devices with patching and remediation feature
The solution needs a complete overhaul or makeover. It gets stuck sometimes because they're focusing on the cloud UEM stuff rather than paying as much attention to that particular piece. The ease of use could be improved. It combines many different functionalities that you would need multiple servers like SCCM. If I wanted to train people, I’d move to a higher level from an Apache architect. There are five or six different products. So, training functional staff to use the product can be challenging because it can sometimes be cumbersome. Reporting is challenging. We use Avanti extraction to report off an endpoint. We don't use the reporting because of the need for more functionality, granularity, or customization.
Fernando Cezario - PeerSpot reviewer
Jan 25, 2024
Helpful for IT asset management and offer a good dashboard
I like the KACE software dashboard so much! It's convenient. I don't need to know technical details like file formats (PDF or whatever) for installation, even for applications like Adobe. Here's how I use it: Let's say I have a license for Adobe and I need to install it on a computer named Julian. I simply open a case, enter the name of the application (Adobe), open the dashboard, and search for the computer named Julian. Once I select the computer, it shows up in the dashboard. Now, in the same case, I can open a large batch of software, select the application (Adobe Acrobat again), and choose the computer named Julian. KACE then deploys the application with minimal errors, usually within one or two minutes. Julian even receives a notification on their computer that the installation process has begun. It's fantastic! Moreover, it helped so much streamline our IT asset management and inventory. Sometimes someone changes the computer assigned to someone else. For example, Juliano had a computer, and then Matos changed it to his own use. I wouldn't know about this change if it weren't for KACE. KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user. So, if I see "Juliano" on KACE but a different user is logged in, that tells me something might be wrong. I find this functionality very helpful for IT asset management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are accessing the data through the mobiles and meeting with the compliance for security best practices."
"Patching and remediation are the strongest features."
"The key differentiator is that it manages mobile devices and laptops in the same console. Windows and Linux are on the same console. This is the only product that does this. It's really the best in the industry."
"The best part about Ivanti and Matrix 42 is that they are low-code solution builders with drag-and-drop capabilities regarding service management."
"The solution's most valuable features are its patch management functionality and provisioning."
"The most valuable feature of Ivanti Endpoint Security for Endpoint Manager, which my company mainly uses, is patching. Another valuable feature of Ivanti Endpoint Security for Endpoint Manager is that it allows you to view the inventory list of the different machines."
"It provides security features for unified endpoint management."
"The product has good stability."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."
"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The tool helped us deploy custom software for specific departments. We also did Windows updates with the product."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"The service desk can be configured and customized to better serve our environment."
"Using this solution saves us lots of time, especially when it comes to performing updates."
 

Cons

"When you open a new mobile, you automatically come onboard the mobile on the Ivanti platform but it needs some improvements."
"It could benefit from faster integration with new technologies, such as quicker adaptation to Windows updates. Additionally, more advanced customization options would be valuable."
"The product's blocking definition needs improvement."
"One of the features that Ivanti could improve is patching for non-Windows settings, such as Linux and Ubuntu."
"An area for improvement in Ivanti Endpoint Security for Endpoint Manager is reporting. It's lacking. For example, Ivanti Endpoint Security for Endpoint Manager reports should tell you if the agent is up to date, if the security patch is updated, etc."
"Ivanti Endpoint Security for Endpoint Manager's support provided to its users by the vendor is one area that needs to improve."
"If I want to integrate the solution with any other solution, pushing the policies from the Ivanti side is a bit tough."
"The solution needs a complete overhaul or makeover. It gets stuck sometimes because they're focusing on the cloud UEM stuff rather than paying as much attention to that particular piece. The ease of use could be improved. It combines many different functionalities that you would need multiple servers like SCCM. If I wanted to train people, I’d move to a higher level from an Apache architect. There are five or six different products. So, training functional staff to use the product can be challenging because it can sometimes be cumbersome. Reporting is challenging. We use Avanti extraction to report off an endpoint. We don't use the reporting because of the need for more functionality, granularity, or customization."
"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way."
"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."
"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."
"I've had some issues with patch catalogue."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
"My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another. Something that wasn't working in the last version now works, but something else stops; or they'll remove some dashboard that I really found to be nice and replace it with something totally different that I could care less about."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"It could be designed a little bit more intuitively in terms of administration."
 

Pricing and Cost Advice

"Ivanti Endpoint Security for Endpoint Manager is more expensive than some of the products I've used. It follows module-based licensing, so it would be more costly if you had more modules. Your costs depend on what modules you need."
"The licensing is based on assets for MDM or EM, where you need one license per asset. The license is annual, and it is not very expensive."
"On a scale of one to ten, where ten is the highest, and one is the cheapest, I rate its pricing a five."
"The pricing is relatively high compared to some competitors."
"On a scale from one to ten, where one is low and ten is high, I rate the solution's pricing ten out of ten."
"The product is expensive."
"The solution is pretty expensive."
"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."
"There are no costs in addition to the standard licensing fees."
"It is expensive in Brazil."
"The cost of KACE has been relatively low compared to other systems. Even if those systems have the same cost, they do not do as much of the third-party patching that KACE natively does."
"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
"We are also saving on the licensing fee, compared to other endpoint management solutions."
"It may be more expensive, but you get what you pay for."
"The pricing is great. It's billed annually and it's very reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
12%
Government
10%
Manufacturing Company
9%
Computer Software Company
13%
University
12%
Government
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Ivanti Endpoint Security for Endpoint Manager?
The most valuable features of the solution are accessing the data through the mobiles and meeting with the compliance for security best practices.
What needs improvement with Ivanti Endpoint Security for Endpoint Manager?
We've experienced challenges adapting Ivanti to new Windows versions, such as Windows 11, where integration delays have been notable. It could benefit from faster integration with new technologies,...
What is your primary use case for Ivanti Endpoint Security for Endpoint Manager?
We use Ivanti Endpoint Security for patch management, remote control functionalities, and asset tracking.
What do you like most about Quest KACE Systems Management?
KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search t...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
It is expensive in Brazil. Generally, it's considered expensive, especially compared to solutions like Spiceworks.
 

Also Known As

LANDesk Security Suite, Ivanti Endpoint Security
Dell KACE Systems Management
 

Overview

 

Sample Customers

Otkritie Bank, France T_l_visions, MBDA, 21st Century Oncology, Sealed Air Corporation, Granite School District, The Bunker, The MAC Services Group, Adams 12 Five Star Schools District, AlliedBarton Security Services, Mohawk Industries, Sun National Bank
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Ivanti Endpoint Security for Endpoint Manager vs. Quest KACE Systems Management Appliance (SMA) and other solutions. Updated: October 2024.
814,485 professionals have used our research since 2012.