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Ivanti Endpoint Security for Endpoint Manager vs Quest KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 27, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Endpoint Security fo...
Ranking in Endpoint Compliance
6th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
Endpoint Protection Platform (EPP) (42nd), Unified Endpoint Management (UEM) (10th)
Quest KACE Systems Manageme...
Ranking in Endpoint Compliance
7th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Client Desktop Management (5th), Remote Monitoring and Management (RMM) (12th), Patch Management (10th)
 

Mindshare comparison

As of February 2025, in the Endpoint Compliance category, the mindshare of Ivanti Endpoint Security for Endpoint Manager is 9.1%, down from 9.6% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 3.5%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance
 

Featured Reviews

Sanjay Mukhopadhyay - PeerSpot reviewer
A solid low-code builder that helps build workflows and processes in a variety of settings
It's not complex, but you need certified skills for setup to be easy. It is different for an L1 resource, who has a basic understanding of things and may not be a developer who deeply understands how to build up the solution, where that understanding is present with an L3 or L2 resource. For maintenance, you need at least one skill set for each module. You would need one for UEM and one more for MDM, which is the ideal way to do it unless you have people who know the modules in and out. We have a larger team for IT service management because the demand for IT service management is high, but we can see that for other modules as well now.
Scott Tweed - PeerSpot reviewer
Low maintenance, reliable, and easy to create packages
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides security features for unified endpoint management."
"The solution's most valuable features are its patch management functionality and provisioning."
"Patching and remediation are the strongest features."
"The most valuable features of the solution are accessing the data through the mobiles and meeting with the compliance for security best practices."
"The product has good stability."
"The most valuable feature of Ivanti Endpoint Security for Endpoint Manager, which my company mainly uses, is patching. Another valuable feature of Ivanti Endpoint Security for Endpoint Manager is that it allows you to view the inventory list of the different machines."
"The best part about Ivanti and Matrix 42 is that they are low-code solution builders with drag-and-drop capabilities regarding service management."
"The key differentiator is that it manages mobile devices and laptops in the same console. Windows and Linux are on the same console. This is the only product that does this. It's really the best in the industry."
"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."
"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."
"We can get the majority of what we need with this product and do not have to spend money on something else."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"You don't have to be an advanced user. Rather, in terms of ease of use, this product is right where it needs to be."
"Using this solution saves us lots of time, especially when it comes to performing updates."
 

Cons

"It could benefit from faster integration with new technologies, such as quicker adaptation to Windows updates. Additionally, more advanced customization options would be valuable."
"One of the features that Ivanti could improve is patching for non-Windows settings, such as Linux and Ubuntu."
"When you open a new mobile, you automatically come onboard the mobile on the Ivanti platform but it needs some improvements."
"The solution needs a complete overhaul or makeover. It gets stuck sometimes because they're focusing on the cloud UEM stuff rather than paying as much attention to that particular piece. The ease of use could be improved. It combines many different functionalities that you would need multiple servers like SCCM. If I wanted to train people, I’d move to a higher level from an Apache architect. There are five or six different products. So, training functional staff to use the product can be challenging because it can sometimes be cumbersome. Reporting is challenging. We use Avanti extraction to report off an endpoint. We don't use the reporting because of the need for more functionality, granularity, or customization."
"Ivanti Endpoint Security for Endpoint Manager's support provided to its users by the vendor is one area that needs to improve."
"An area for improvement in Ivanti Endpoint Security for Endpoint Manager is reporting. It's lacking. For example, Ivanti Endpoint Security for Endpoint Manager reports should tell you if the agent is up to date, if the security patch is updated, etc."
"The product's blocking definition needs improvement."
"If I want to integrate the solution with any other solution, pushing the policies from the Ivanti side is a bit tough."
"They could make the booting solution easier for different things, e.g., easier to insert drivers. They could make it easier to create a new image and put it onto the server. Those would be some nice solutions. They could make it so that somebody who has no knowledge at all can do it. That would be really nice. Because every time, until I get it memorized, I still need to go back to the training, the manual, or Google it to figure it out again. If they would make it a lot easier, to where a nine-year-old could do it, that would be really cool. If they made it easier, I could have more people managing the images on the server, instead of just one or two people."
"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."
"There is always room for improvement. However, the system does most of what we need at this moment."
"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another. Something that wasn't working in the last version now works, but something else stops; or they'll remove some dashboard that I really found to be nice and replace it with something totally different that I could care less about."
 

Pricing and Cost Advice

"The licensing is based on assets for MDM or EM, where you need one license per asset. The license is annual, and it is not very expensive."
"The pricing is relatively high compared to some competitors."
"The solution is pretty expensive."
"The product is expensive."
"Ivanti Endpoint Security for Endpoint Manager is more expensive than some of the products I've used. It follows module-based licensing, so it would be more costly if you had more modules. Your costs depend on what modules you need."
"On a scale of one to ten, where ten is the highest, and one is the cheapest, I rate its pricing a five."
"On a scale from one to ten, where one is low and ten is high, I rate the solution's pricing ten out of ten."
"The product is reasonably priced."
"The pricing and licensing are absolutely fair."
"It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price."
"There are no costs in addition to the standard licensing fees."
"It is expensive in Brazil."
"We are also saving on the licensing fee, compared to other endpoint management solutions."
"The cost of KACE has been relatively low compared to other systems. Even if those systems have the same cost, they do not do as much of the third-party patching that KACE natively does."
"The pricing is fair."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
12%
University
12%
Financial Services Firm
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Ivanti Endpoint Security for Endpoint Manager?
The most valuable features of the solution are accessing the data through the mobiles and meeting with the compliance for security best practices.
What needs improvement with Ivanti Endpoint Security for Endpoint Manager?
We've experienced challenges adapting Ivanti to new Windows versions, such as Windows 11, where integration delays have been notable. It could benefit from faster integration with new technologies,...
What is your primary use case for Ivanti Endpoint Security for Endpoint Manager?
We use Ivanti Endpoint Security for patch management, remote control functionalities, and asset tracking.
What do you like most about Quest KACE Systems Management?
KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search t...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
What needs improvement with Quest KACE Systems Management?
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option.
 

Also Known As

LANDesk Security Suite, Ivanti Endpoint Security
Dell KACE Systems Management
 

Overview

 

Sample Customers

Otkritie Bank, France T_l_visions, MBDA, 21st Century Oncology, Sealed Air Corporation, Granite School District, The Bunker, The MAC Services Group, Adams 12 Five Star Schools District, AlliedBarton Security Services, Mohawk Industries, Sun National Bank
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Ivanti Endpoint Security for Endpoint Manager vs. Quest KACE Systems Management Appliance (SMA) and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.