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Jacada Intelligent Agent Engagement vs VisualCron comparison

Jacada and NetCart AB are both solutions in the Robotic Process Automation (RPA) category. Jacada is ranked #47, while NetCart AB is ranked #21 with an average rating of 8.3. Jacada holds a 0.1% mindshare in RPA, compared to NetCart AB’s 0.7% mindshare. Additionally, 100% of Jacada users are willing to recommend the solution, compared to 100% of NetCart AB users who would recommend it.
Jacada Intelligent Agent En...
Read 1 Jacada Intelligent Agent Engagement review
  • 118 Views
  • 72 Comparison Views
100% willing to recommend
VisualCron
Read 11 VisualCron reviews
  • 823 Views
  • 459 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Jacada Intelligent Agent Engagement and VisualCron based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).

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To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: November 2024).
Buyer's Guide
Robotic Process Automation (RPA)
November 2024
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Helped 824,067 peers since 2012
 

Categories and Ranking

Jacada Intelligent Agent En...
Ranking in Robotic Process Automation (RPA)
47th
Average Rating
7.0
Reviews Sentiment
5.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
VisualCron
Ranking in Robotic Process Automation (RPA)
21st
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
Managed File Transfer (MFT) (15th), Workload Automation (18th)
 

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of Jacada Intelligent Agent Engagement is 0.1%, up from 0.1% compared to the previous year. The mindshare of VisualCron is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

BM
Suitable for a small-scale business but not evolved enough for a large enterprise
The best thing with that Jacada is that they are a repository builder, which we use for our assessment to gauge and match screens. Jacada has evolved, but I'm not using the latest version. Technically we use our internal product more, which is iAutomate. We also use UiPath and Automation Anywhere…
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Sourav-Dutta - PeerSpot reviewer
It's user-friendly, and I didn't need long to understand the process
We use VisualCron for all our automation needs, like connecting to FileZilla, calling APIs, generating PGP keys, creating encryption files with the PGP key login to Azure, etc. It can automatically log in to SQL Server and execute SQL script jobs in bulk. We had 2,000-3,000 users at my previous…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was fairly straightforward."
"I love VisualCron because we previously spent a lot of time writing Power switches to connect to SQL Server. VisualCron makes it easier to execute services or connect to FileZilla by only adding the credentials to the master credentials stored in the solution."
"What I like about VisualCron is that like its name, it's a very visual tool. In my previous company, there were a lot of scripts for all kinds of services, and through VisualCron, you get to group all flows and get a nice visual overview. VisualCron also has an alerting feature, so you receive alerts from it. VisualCron makes everything clearer and easier to maintain. Every other solution that I was looking for almost always needed a programmer, but with VisualCron, you can do what you need to do without programming skills, so this is another valuable feature of the tool."
"'ve only had a few cases where I've had to request support in the past 12 years of use, but the support response time and resolution were was extremely quick."
"It has improved our organization with more automation within the business departments and less administration and development in the IT department. Usually, as the IT department, we are the bottleneck for many requirements within the business. With this tool, the business departments are able to perform many task themselves."
"We don't have to do any coding. We just plug and play and it works."
"The ability to clone jobs to shorten the time it takes to implement a process has been invaluable, but its flexibility also gives us the ability to create a job that can handle a multifaceted process with a complex workflow."
"It helped us reduce manual steps."
"What I found most beneficial from VisualCron is that you can directly connect it with different databases, user accounts, and credentials. You can run queries from one machine to another using the credentials, unlike PowerShell, that's run by the machine itself. With VisualCron, you can directly ask other machines and run requests through user credentials. Suppose you have an AWS or Azure environment. In that case, you can maintain the connection between on-premises and cloud-based machines, which is the type of setup in the organization I'm working for. You can directly call some of the services via VisualCron on your local on-premises machine, and I found that an excellent feature of the tool."
More VisualCron pros
 

Cons

"They need to create a workflow system."
"VisualCron seems to operate like an efficient machine when it comes to improvements and enhancements and new features. I always appreciate the quick response I get when bringing up an issue or coming up with suggestions. I've mentioned before that it would be great to see a move away from SQLCE and XML configuration files."
"I would like for VisualCron to expand audit log to show who changed job variables that are initialized per job run."
"I want to improve the UI in VisualCron, as it's not as user-friendly, particularly when setting up the task scheduler. If you're familiar with the tool, then no problem, but if not, you'll have a problem typing text because sometimes, the cursor points to other places, so there's an issue with text box alignment in VisualCron. That was painful for me when I was just a VisualCron novice, but when you become used to it, there won't be a problem."
"The documentation is a bit weak."
"There are some conditions in the mail trigger, but you can only use them as an "AND" condition, not as an "OR" condition. This is an improvement that could be useful. For example, some people put "invoice" in the subject and others put "invoice" in the body. If I want to make a trigger for everybody whose sending invoices, I have to make two jobs for this now."
"The error timeout and info could be better. When making web request calls, it will time out sometimes and we won't get any useful info out of the error response."
"Our suggestion to make it better and more manageable in terms of GDPR: Implement it in a very partnership way."
"The only problem I face when I use the tool is that it doesn't contain much documentation or it doesn't have many video tutorials on its features."
More VisualCron cons
 

Pricing and Cost Advice

Information not available
"VisualCron is correctly priced because it wasn't very cheap, and it wasn't overly expensive, so the price for it was set correctly. When my previous company bought VisualCron, it was €800 per server per year. On a scale of one to five, I would rate the pricing for VisualCron a five because it was just right. The tool was affordable, and it has one of the most competitive pricing in the market."
"The pricing is extremely fair, and because of that I recommend purchasing multiple instances to split out the processing load across multiple application servers."
"We are fine with a rather cheap setup. Licensing with VisualCron is fair. You have a simple one-year licence in different sizes. There isn't a licensing jungle with hundreds of options and opt-ins."
"The price is a bit high."
"ROI is 95 percent."
"ROI is one month."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
27%
Financial Services Firm
15%
Healthcare Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about VisualCron?
The tool has reduced our operational costs by 40%.
See all answers
What is your experience regarding pricing and costs for VisualCron?
The price is a bit high. However, it is okay.
See all answers
What needs improvement with VisualCron?
The documentation is a bit weak. The tool must provide a better set of documentation.
See all answers
 

Comparisons

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Compared 7% of the time
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Compared 6% of the time
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Product Reports

Buyer's Guide
Robotic Process Automation (RPA)
November 2024
Jacada Intelligent Agent Engagement reportDownload Jacada Intelligent Agent Engagement product report
Buyer's Guide
VisualCron
November 2024
VisualCron reportDownload VisualCron product report
 

Learn More

Jacada
NetCart AB
 

Overview

While assisted service aptly describes the human-touch component, intelligent agent engagement more accurately describes the human-touch fueled with technology to drive improved operational efficiency. Intelligent agent engagement is about transforming complex agent desktops, a variety of channels (voice, chat, email, etc) and complex processes (troubleshooting, complicated products, regulatory) into an operationally efficient customer service experience.

VisualCron automates tasks like file encryption, scheduling SQL jobs, system integration, data workflow management, and application triggering, making it ideal for handling nightly syncs, FTP server file replacements, job scheduling, and invoice processing.

VisualCron provides an efficient automation solution with features like error and status reporting, API connections, PGP key generation, encryption file creation, and bulk SQL script execution. It simplifies task automation through its mail and event triggers, job variables, conditional execution, and logging with error alerts. Users benefit from its integration capabilities, scheduling flexibility, visual interface, and support for databases and credential management without extensive coding.

What are the most important features?
  • Simplicity: Easy-to-use interface for seamless automation.
  • Mail and Event Triggers: Automate tasks based on specific events.
  • Job Variables: Customize tasks using various input variables.
  • Conditional Execution: Execute tasks based on predefined conditions.
  • Error Alerts: Logging and error reporting to ensure task reliability.
  • Integration Capabilities: Easily connect and integrate with systems and APIs.
  • Scheduling Flexibility: Create complex schedules with ease.
  • Visual Interface: User-friendly GUI for efficient management.
  • Database Support: Manage and automate database tasks efficiently.
  • Credential Management: Securely handle credentials for various tasks.
  • PowerShell Commands: Execute PowerShell commands directly.
What are the benefits or ROI users should look for in the reviews?
  • Efficiency: Streamline and automate repetitive tasks to save time.
  • Cost Savings: Reduce manual labor and associated costs.
  • Reliability: Ensure consistency and accuracy in task execution.
  • Integration: Enhance workflows by integrating with different systems.
  • Flexibility: Adjust quickly to changes and handle complex scheduling needs.
  • Support: Benefit from extensive post-sales support and configuration options.
  • Innovation: Foster innovation by eliminating the need for coding.

Industries like finance, healthcare, and logistics implement VisualCron to automate data workflows, secure file transfers, and schedule critical tasks. It is used to streamline invoice processing, manage large-scale data operations, and ensure compliance through encryption and error reporting. VisualCron enhances operational efficiency, scalability, and security in various sectors, making it essential for businesses requiring robust automation capabilities.

 

Sample Customers

Humana, Turk Telekom, Leumi Card
7 Eleven, ABB Sécheron SA, Adobe Systems Incorporated, Amazon Europe Core, Apple, Assa Abloy, Aston Martin, Banco Santander, BMW (Australia)
Buyer's Guide
Robotic Process Automation (RPA)
November 2024
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