Jacada Intelligent Agent Engagement vs VisualCron comparison

Jacada and NetCart AB are both solutions in the Robotic Process Automation (RPA) category. Jacada is ranked #48, while NetCart AB is ranked #20 with an average rating of 8.5. Jacada holds a 0.2% mindshare in RPA, compared to NetCart AB’s 0.8% mindshare. Additionally, 100% of Jacada users are willing to recommend the solution, compared to 100% of NetCart AB users who would recommend it.

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Executive Summary

We performed a comparison between Jacada Intelligent Agent Engagement and VisualCron based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: March 2025).

Buyer's Guide

Robotic Process Automation (RPA)

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of March 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.3%, up from 1.0% compared to the previous year. The mindshare of Jacada Intelligent Agent Engagement is 0.2%, up from 0.1% compared to the previous year. The mindshare of VisualCron is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Biswajit Mohanty

Senior Manager - RPA & Transition at FIS

Suitable for a small-scale business but not evolved enough for a large enterprise

The best thing with that Jacada is that they are a repository builder, which we use for our assessment to gauge and match screens. Jacada has evolved, but I'm not using the latest version. Technically we use our internal product more, which is iAutomate. We also use UiPath and Automation Anywhere…

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Sourav-Dutta

Technical Lead - Database Administrator at SMART ENERGY SYSTEMS LLC

It's user-friendly, and I didn't need long to understand the process

We use VisualCron for all our automation needs, like connecting to FileZilla, calling APIs, generating PGP keys, creating encryption files with the PGP key login to Azure, etc. It can automatically log in to SQL Server and execute SQL script jobs in bulk. We had 2,000-3,000 users at my previous…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features for my client are timing and scheduling."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"The pricing is excellent. I would give them perfect marks in that regard."

"Overall, the whole product is really nice and provides significant benefits."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

More Automate pros

"The initial setup was fairly straightforward."

"The tool has reduced our operational costs by 40%."

"The most valuable feature of VisualCron is its ability to schedule interactive jobs so that you can have interdependencies within the job and interdependencies of a job on another job, and so on."

"The ability to clone jobs to shorten the time it takes to implement a process has been invaluable, but its flexibility also gives us the ability to create a job that can handle a multifaceted process with a complex workflow."

"What I found most beneficial from VisualCron is that you can directly connect it with different databases, user accounts, and credentials. You can run queries from one machine to another using the credentials, unlike PowerShell, that's run by the machine itself. With VisualCron, you can directly ask other machines and run requests through user credentials. Suppose you have an AWS or Azure environment. In that case, you can maintain the connection between on-premises and cloud-based machines, which is the type of setup in the organization I'm working for. You can directly call some of the services via VisualCron on your local on-premises machine, and I found that an excellent feature of the tool."

"'ve only had a few cases where I've had to request support in the past 12 years of use, but the support response time and resolution were was extremely quick."

"We don't have to do any coding. We just plug and play and it works."

"What I like about VisualCron is that like its name, it's a very visual tool. In my previous company, there were a lot of scripts for all kinds of services, and through VisualCron, you get to group all flows and get a nice visual overview. VisualCron also has an alerting feature, so you receive alerts from it. VisualCron makes everything clearer and easier to maintain. Every other solution that I was looking for almost always needed a programmer, but with VisualCron, you can do what you need to do without programming skills, so this is another valuable feature of the tool."

"It helped us reduce manual steps."

More VisualCron pros

Cons

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"The documentation is not that great."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"The interface could be more user-friendly and easier to navigate."

"It's possible that they could use a stronger community for seeking guidance and help."

"The OCR for Hebrew text needs to be improved."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

More Automate cons

"They need to create a workflow system."

"I would like for VisualCron to expand audit log to show who changed job variables that are initialized per job run."

"The error timeout and info could be better. When making web request calls, it will time out sometimes and we won't get any useful info out of the error response."

"There are some conditions in the mail trigger, but you can only use them as an "AND" condition, not as an "OR" condition. This is an improvement that could be useful. For example, some people put "invoice" in the subject and others put "invoice" in the body. If I want to make a trigger for everybody whose sending invoices, I have to make two jobs for this now."

"An area for improvement in VisualCron is its cluttered interface. It isn't always easy to find all functionalities, so what VisualCron needs is a user interface expert who can improve the interface. There's a learning curve in terms of finding what you need from the interface of VisualCron. The technical support for VisualCron also needs improvement in terms of response time. Currently, there's no live support or hotline you can call to get quick answers, so this is what I'd like to see in the next version of VisualCron. A less cluttered and more streamlined interface, where you don't need to hunt for some of the features, is also what I'd like to see in the next VisualCron update."

"Our suggestion to make it better and more manageable in terms of GDPR: Implement it in a very partnership way."

"VisualCron is software, and you will experience performance degradation when you scale up. VisualCron takes too much memory or CPU power. We have to increase the hardware resources of a specific server or system."

"VisualCron's command console is a little bit difficult to understand and needs to improve."

"The documentation is a bit weak."

More VisualCron cons

Pricing and Cost Advice

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"It comes with a package that costs approximately $20,000 USD per year."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

More Automate pricing and cost advice

Information not available

"The price is a bit high."

"The pricing is extremely fair, and because of that I recommend purchasing multiple instances to split out the processing load across multiple application servers."

"We are fine with a rather cheap setup. Licensing with VisualCron is fair. You have a simple one-year licence in different sizes. There isn't a licensing jungle with hundreds of options and opt-ins."

"VisualCron is correctly priced because it wasn't very cheap, and it wasn't overly expensive, so the price for it was set correctly. When my previous company bought VisualCron, it was €800 per server per year. On a scale of one to five, I would rate the pricing for VisualCron a five because it was just right. The tool was affordable, and it has one of the most competitive pricing in the market."

"ROI is one month."

"ROI is 95 percent."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

14%

Manufacturing Company

Healthcare Company

No data available

Computer Software Company

28%

Financial Services Firm

16%

Insurance Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

See all answers

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What do you like most about VisualCron?

The tool has reduced our operational costs by 40%.

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What is your experience regarding pricing and costs for VisualCron?

The price is a bit high. However, it is okay.

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What needs improvement with VisualCron?

The documentation is a bit weak. The tool must provide a better set of documentation.

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 47% of the time

UiPath vs Automate

Compared 35% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 5% of the time

More Automate Competitors

Nintex RPA vs Jacada Intelligent Agent Engagement

Compared 100% of the time

More Jacada Intelligent Agent Engagement Competitors

Microsoft Power Automate vs VisualCron

Compared 43% of the time

Control-M vs VisualCron

Compared 19% of the time

OpCon vs VisualCron

Compared 7% of the time

ActiveBatch by Redwood vs VisualCron

Compared 7% of the time

GoAnywhere MFT vs VisualCron

Compared 4% of the time

More VisualCron Competitors

Product Reports

Buyer's Guide

Automate

March 2025

Download Automate product report

Buyer's Guide

Robotic Process Automation (RPA)

March 2025

Jacada Intelligent Agent Engagement report

Download Jacada Intelligent Agent Engagement product report

Buyer's Guide

VisualCron

March 2025

Download VisualCron product report

Also Known As

HelpSystems Automate, Automate

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

While assisted service aptly describes the human-touch component, intelligent agent engagement more accurately describes the human-touch fueled with technology to drive improved operational efficiency. Intelligent agent engagement is about transforming complex agent desktops, a variety of channels (voice, chat, email, etc) and complex processes (troubleshooting, complicated products, regulatory) into an operationally efficient customer service experience.

Jacada

VisualCron automates tasks like file encryption, scheduling SQL jobs, system integration, data workflow management, and application triggering, making it ideal for handling nightly syncs, FTP server file replacements, job scheduling, and invoice processing.

VisualCron provides an efficient automation solution with features like error and status reporting, API connections, PGP key generation, encryption file creation, and bulk SQL script execution. It simplifies task automation through its mail and event triggers, job variables, conditional execution, and logging with error alerts. Users benefit from its integration capabilities, scheduling flexibility, visual interface, and support for databases and credential management without extensive coding.

What are the most important features?

Simplicity: Easy-to-use interface for seamless automation.
Mail and Event Triggers: Automate tasks based on specific events.
Job Variables: Customize tasks using various input variables.
Conditional Execution: Execute tasks based on predefined conditions.
Error Alerts: Logging and error reporting to ensure task reliability.
Integration Capabilities: Easily connect and integrate with systems and APIs.
Scheduling Flexibility: Create complex schedules with ease.
Visual Interface: User-friendly GUI for efficient management.
Database Support: Manage and automate database tasks efficiently.
Credential Management: Securely handle credentials for various tasks.
PowerShell Commands: Execute PowerShell commands directly.

What are the benefits or ROI users should look for in the reviews?

Efficiency: Streamline and automate repetitive tasks to save time.
Cost Savings: Reduce manual labor and associated costs.
Reliability: Ensure consistency and accuracy in task execution.
Integration: Enhance workflows by integrating with different systems.
Flexibility: Adjust quickly to changes and handle complex scheduling needs.
Support: Benefit from extensive post-sales support and configuration options.
Innovation: Foster innovation by eliminating the need for coding.

Industries like finance, healthcare, and logistics implement VisualCron to automate data workflows, secure file transfers, and schedule critical tasks. It is used to streamline invoice processing, manage large-scale data operations, and ensure compliance through encryption and error reporting. VisualCron enhances operational efficiency, scalability, and security in various sectors, making it essential for businesses requiring robust automation capabilities.

NetCart AB

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Humana, Turk Telekom, Leumi Card

7 Eleven, ABB Sécheron SA, Adobe Systems Incorporated, Amazon Europe Core, Apple, Assa Abloy, Aston Martin, Banco Santander, BMW (Australia)

Buyer's Guide

Robotic Process Automation (RPA)

March 2025

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