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Jiffy.ai Automate vs Pega Robotic Process Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Jiffy.ai Automate boosts efficiency by automating tasks, reducing errors, and saving staff efforts, driving significant ROI.
Sentiment score
7.6
Pega Robotic Process Automation delivers an ROI of 2 FTE benefits per robot and boosts profits by 7.5% for clients.
 

Customer Service

Sentiment score
6.9
Jiffy.ai Automate excels in responsive customer service and support, despite limited staff, ensuring satisfaction with complex integrations.
Sentiment score
6.5
Pega RPA improved with knowledgeable support and global availability, though complex issues may require longer resolution times.
 

Scalability Issues

Sentiment score
7.5
Jiffy.ai Automate is scalable and effective across departments, managing large transactions and adapting processes with minimal changes.
Sentiment score
6.8
Pega RPA is scalable and adaptable, though experiences vary; cloud solutions ease expansion, and integration enhances flexibility.
 

Stability Issues

Sentiment score
6.4
Jiffy.ai Automate is stable across systems, cost-effective, but faces network issues; users rate stability seven out of ten.
Sentiment score
7.9
Pega Robotic Process Automation is stable and reliable, with resolved past issues, relying on strong infrastructure and proper planning.
 

Room For Improvement

Jiffy.ai Automate struggles with complexity, limited customization, and inadequate support, posing challenges for non-IT users.
Pega RPA needs improvements in integration, OCR, UI, and cloud expansion for better competitiveness and user efficiency.
 

Setup Cost

Jiffy.ai Automate offers cost-effective enterprise licensing with potential support costs, yet its features provide valuable for the price.
Pega RPA offers competitive enterprise licensing mainly for Fortune 500 firms, with US pricing affecting global regions like APAC.
 

Valuable Features

Jiffy.ai Automate features a user-friendly interface, advanced integration, computer vision, and supports no-code to low-code automation.
Pega RPA offers a user-friendly platform with strong automation, integration capabilities, and robust technical support, enhancing workflow efficiency.
 

Categories and Ranking

Jiffy.ai Automate
Ranking in Robotic Process Automation (RPA)
25th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Pega Robotic Process Automa...
Ranking in Robotic Process Automation (RPA)
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of Jiffy.ai Automate is 0.4%, up from 0.3% compared to the previous year. The mindshare of Pega Robotic Process Automation is 2.8%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

JG
Removes the burden of having to do some tasks manually
Initially, in version 3, Jiffy.ai did not have support for containerization. In our environment, we are heavy users of containers and container illustrators. So, the initial deployment option was running based on individual hosts that we deployed in the cloud. That created a singularity in the way that we deployed services in our system. However, in the latest version release (4), they have full support for containerization. This has been a great improvement and one of the driving factors for switching from version 3 to version 4 very soon. The containerization capability will make a huge difference in our deployment process, because it doesn't create exceptions in the way we would deploy services. All the rest of the system is containers, so if you now have a product from a vendor that doesn't support containerization that means you must have a different process of deploying services, then accompany it with corresponding policies, because we have policies on how systems need to be configured to be reliable, secure, etc. Also, there are the BCDR aspects of it: the disaster recovery and business continuity. So, if you're introducing a new way of deploying services, now you need to have a BCDR plan dedicated to that as well, as opposed to deploying everything using a single model of deployment (mainly containers). Therefore, this will simplify a lot of things, in terms of DevOps.
VISHNU VARDHAN CHENNURU - PeerSpot reviewer
Great for UI creation, helpful support services, and reliable
Excel connectors need to be improved as there are a few connectors in Excel areas. The recording is not at best in Pega Robotics. They could look into it. The interactions with some applications, like Windows and web applications, are a little slow. They need to improve their speed. It should be normal, to open it with other tools. However, right now, it's a little hard. Users should feel they can develop easily. It will sometimes hang while interacting with third-party applications. Instead of adapters, if we had direct interaction of the applications with API and had scripts, that would be better. We have only CSharp supported right now. We'd like to have Python supported. If it was, it would be easier for us and make the solution more flexible. Currently, we are adding three different configuration files, however, if I had the option, I'd prefer to make a single configuration file and then differentiate it in all three environments. It can be difficult to create logic in automation. It's hard than if we used other RPA tools. If they could add more toolbox options, that would be ideal. They need to do what they can to help us reduce complexity in the automation and combine things under, for example, a single control.
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Transportation Company
11%
Computer Software Company
11%
Healthcare Company
8%
Financial Services Firm
30%
Computer Software Company
12%
Manufacturing Company
11%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jiffy.ai Automate?
Its initial setup process was quite efficient.
What is your experience regarding pricing and costs for Jiffy.ai Automate?
The solution's price is reasonable in terms of its performance. The licensing costs approximately $10,000 per year. There are no additional costs involved.
What needs improvement with Jiffy.ai Automate?
The solution's support services need improvement.
What do you like most about Pega Robotic Process Automation?
The solution's automation handling capability has positively impacted the overall automation process in my experience.
What is your experience regarding pricing and costs for Pega Robotic Process Automation?
I would rate the pricing a six out of ten, with ten being expensive.
What needs improvement with Pega Robotic Process Automation?
The solution's configuration and settings could be more comprehensive.
 

Also Known As

No data available
Pega RPA, OpenSpan
 

Learn More

Video not available
Video not available
 

Overview

 

Sample Customers

Southwest Airlines
eBay Enterprise, M&I Bank
Find out what your peers are saying about Jiffy.ai Automate vs. Pega Robotic Process Automation and other solutions. Updated: December 2024.
823,951 professionals have used our research since 2012.