Pega Robotic Process Automation and Jiffy.ai Automate compete in the robotic process automation category. Jiffy.ai Automate has the upper hand with its adaptability and machine learning integration, enabling effective orchestration of complex processes, appealing to both technical and non-technical users.
Features: Pega Robotic Process Automation is known for comprehensive process automation, its ability to create UIs, and its integration with CRM tools. Its development style simplifies debugging and allows for flexible integration of external codes. Jiffy.ai Automate stands out with a strong workflow engine, an app-based approach, and built-in machine learning integration, suitable for automating tasks at varying complexities and providing seamless integration capabilities.
Room for Improvement: Pega Robotic Process Automation could improve its OCR capabilities, simplify integration processes, and enhance cloud deployment outside North America and Europe. The need for Visual Studio expertise presents challenges for some users. Jiffy.ai Automate needs to improve its user interface design, expand its online learning resources, and enhance its documentation and training to deepen new users' understanding.
Ease of Deployment and Customer Service: Pega offers flexible deployment across various cloud environments, though initial setup complexity and mixed technical support reviews are noted. Jiffy.ai Automate is praised for its straightforward deployment options, yet it faces criticism due to limited self-help resources. Both offer adequate customer support with room for improvement.
Pricing and ROI: Pega Robotic Process Automation is considered expensive, especially outside the US, with variable costs and high licensing fees, yet customers report significant ROI from process automation efficiency. Jiffy.ai Automate is competitively priced with a lower upfront cost and attractive market pricing strategies. Despite its lower initial cost, ongoing support and maintenance may be pricey. Both solutions provide viable ROI though their pricing structures vary greatly.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
They don't always understand the processes I'm trying to implement.
They are very responsive and have been able to resolve any issues I have encountered.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The stability of Fortra's Automate is excellent.
It has very robust features, and it is not prone to instability.
Integration with Amazon S3 is somewhat lacking.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
I really like the API functionality; it's a slick aspect of the solution when I'm using it.
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.
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